TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! Walks you through every step for Federal and State returns.
Date published: 2021-04-13
Rated 3 out of 5 by from Very cumbersome The program was not helpful because I had to repeat the same steps . Just like this questionnaire is clunky
Date published: 2021-04-13
Rated 5 out of 5 by from Great Tax Program!! This program does a great job guiding you through the tax process. It is really great on making sure you include all of the government forms that need to show on your tax form.
Date published: 2021-04-13
Rated 4 out of 5 by from TurboTax Can be excellent TurboTax is really great if you have a very simple return. Even some complex parts can be pretty straightforward with this product. Couple of tips - EVERY SINGLE TIME you work in TurboTax, go to the menu button and select UPDATE. Otherwise you'll be stuck at the end, even after you have gone through the checks and they say you are ready. You won't be. ALSO, the state portion can be problematic. The federal portion is usually pretty accurate. But if you pay to file electronically and then there's a problem, you don't get your money back. Just print your state taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from DO IT EVERY YEAR FOR THE LAST 30 YEARS NEVER HAD TO USE ANY OTHER HELP VERY EXPLANETORY AND SIMPLE TO DO
Date published: 2021-04-13
Rated 1 out of 5 by from Horrible experience this year!! I always used to LOVE turbotax but this year, a horrible glitch in the online version absolutely prevented me from being progressing past the investment income (importing from e*Trade). Waited two weeks for a phone appointment with a rep who couldn't help me and was rude. So I bought the hard copy, having read from other customers that it worked better. Even here, I had to go in and manually enter investment transactions, waiting endlessly for the spinning ball every single time. This may be my last year of turbotax, after having been a happy customer in the past.
Date published: 2021-04-13
Rated 5 out of 5 by from I love using turbo tax It is easy and quick to file. It can walk you through everything or you can explore on your own. I use turbo tax every year.
Date published: 2021-04-13
Rated 3 out of 5 by from keeps me out of jail with IRS simple no hassle, file on line can be done from any where
Date published: 2021-04-13
Rated 5 out of 5 by from Never imagined it was this easy!! I didn't think it would be so simple!!! I regret that I procrastinated doing this. I hate numbers. But this was simple. Thanks, Turbo Tax!!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax is a great product. I have used TurboTax for over 35 years and have had great results.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! Walks you through every step for Federal and State returns.
Date published: 2021-04-13
Rated 3 out of 5 by from Very cumbersome The program was not helpful because I had to repeat the same steps . Just like this questionnaire is clunky
Date published: 2021-04-13
Rated 5 out of 5 by from Great Tax Program!! This program does a great job guiding you through the tax process. It is really great on making sure you include all of the government forms that need to show on your tax form.
Date published: 2021-04-13
Rated 4 out of 5 by from TurboTax Can be excellent TurboTax is really great if you have a very simple return. Even some complex parts can be pretty straightforward with this product. Couple of tips - EVERY SINGLE TIME you work in TurboTax, go to the menu button and select UPDATE. Otherwise you'll be stuck at the end, even after you have gone through the checks and they say you are ready. You won't be. ALSO, the state portion can be problematic. The federal portion is usually pretty accurate. But if you pay to file electronically and then there's a problem, you don't get your money back. Just print your state taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from DO IT EVERY YEAR FOR THE LAST 30 YEARS NEVER HAD TO USE ANY OTHER HELP VERY EXPLANETORY AND SIMPLE TO DO
Date published: 2021-04-13
Rated 1 out of 5 by from Horrible experience this year!! I always used to LOVE turbotax but this year, a horrible glitch in the online version absolutely prevented me from being progressing past the investment income (importing from e*Trade). Waited two weeks for a phone appointment with a rep who couldn't help me and was rude. So I bought the hard copy, having read from other customers that it worked better. Even here, I had to go in and manually enter investment transactions, waiting endlessly for the spinning ball every single time. This may be my last year of turbotax, after having been a happy customer in the past.
Date published: 2021-04-13
Rated 5 out of 5 by from I love using turbo tax It is easy and quick to file. It can walk you through everything or you can explore on your own. I use turbo tax every year.
Date published: 2021-04-13
Rated 3 out of 5 by from keeps me out of jail with IRS simple no hassle, file on line can be done from any where
Date published: 2021-04-13
Rated 5 out of 5 by from Never imagined it was this easy!! I didn't think it would be so simple!!! I regret that I procrastinated doing this. I hate numbers. But this was simple. Thanks, Turbo Tax!!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax is a great product. I have used TurboTax for over 35 years and have had great results.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3480