TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Toe-Poppin, Amazing!!! Linda was very attentive, knowledgeable. She also had a lot of patience and sense of humor.
Date published: 2021-04-27
Rated 3 out of 5 by from turbo tax 2020 more difficult than usual! Turbo was disappointing for 2020 after 20+ yrs of using. I felt that it missed adding things to the state form that should have been added for me. My state doe not tax military pay now and that should have been put in the proper place in the state. The EIP was very confusing with wording and it said to add 1st and 2nd to 2020 and my 2nd payment came in 2021. THe form did not need to printed in large print as we noticed it was a senior form on top and decided it made it large print. I should have had that option! And now that I had a comment I cannot proof what I wrote as it wont let me return to the top!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is excellent! I used the free version of Turbotax for both the federal and state tax return. It is easy to use and covers all potentially related questions.
Date published: 2021-04-27
Rated 2 out of 5 by from Turbo Tax Rental Property Section Very Confusing The descriptions in the Rental Property Section is very confusing, especially for the 1st time to convert residential property to rental property. For example, the percentage usage for this business purpose in tax filing year is hard to understand for partial year rental. The property tax and interest splits cannot be clearly explained through filing workflow.
Date published: 2021-04-27
Rated 3 out of 5 by from More difficult to log in this year Several times I had trouble logging back into my ongoing form, after all these years, it seemed more problematic.
Date published: 2021-04-27
Rated 2 out of 5 by from TT Business 2020 needs some work It is obvious that TurboTax for personal returns gets a lot more time and resources and is a great product. TurboTax Business 2020 (& previous years) is not nearly as good as the personal products. Missing forms, no online version, limited support for the business product.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy Enough to Use Just take your time when reading everything. I appreciate the helpful tabs that explain what's going on when you need clarification.
Date published: 2021-04-27
Rated 1 out of 5 by from Made me pay for deluxe I had no option to choose the free services on turbo tax even though I had just used them on my fiancé's taxes prior to doing my own. It cost me $150 to file my taxes with no option presented to choose the free services. I have been filing with TurboTax for a few years now, however my fiancé and I will be using a different service next year.
Date published: 2021-04-27
Rated 5 out of 5 by from Very easy to use Turbo Tax helps solve problems and I’ve very Explanatory. Helps you solve problems doing your own taxes
Date published: 2021-04-27
Rated 5 out of 5 by from Good Program Easy to use and easy to follow the questions. I will use it again.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 3477
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Toe-Poppin, Amazing!!! Linda was very attentive, knowledgeable. She also had a lot of patience and sense of humor.
Date published: 2021-04-27
Rated 3 out of 5 by from turbo tax 2020 more difficult than usual! Turbo was disappointing for 2020 after 20+ yrs of using. I felt that it missed adding things to the state form that should have been added for me. My state doe not tax military pay now and that should have been put in the proper place in the state. The EIP was very confusing with wording and it said to add 1st and 2nd to 2020 and my 2nd payment came in 2021. THe form did not need to printed in large print as we noticed it was a senior form on top and decided it made it large print. I should have had that option! And now that I had a comment I cannot proof what I wrote as it wont let me return to the top!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is excellent! I used the free version of Turbotax for both the federal and state tax return. It is easy to use and covers all potentially related questions.
Date published: 2021-04-27
Rated 2 out of 5 by from Turbo Tax Rental Property Section Very Confusing The descriptions in the Rental Property Section is very confusing, especially for the 1st time to convert residential property to rental property. For example, the percentage usage for this business purpose in tax filing year is hard to understand for partial year rental. The property tax and interest splits cannot be clearly explained through filing workflow.
Date published: 2021-04-27
Rated 3 out of 5 by from More difficult to log in this year Several times I had trouble logging back into my ongoing form, after all these years, it seemed more problematic.
Date published: 2021-04-27
Rated 2 out of 5 by from TT Business 2020 needs some work It is obvious that TurboTax for personal returns gets a lot more time and resources and is a great product. TurboTax Business 2020 (& previous years) is not nearly as good as the personal products. Missing forms, no online version, limited support for the business product.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy Enough to Use Just take your time when reading everything. I appreciate the helpful tabs that explain what's going on when you need clarification.
Date published: 2021-04-27
Rated 1 out of 5 by from Made me pay for deluxe I had no option to choose the free services on turbo tax even though I had just used them on my fiancé's taxes prior to doing my own. It cost me $150 to file my taxes with no option presented to choose the free services. I have been filing with TurboTax for a few years now, however my fiancé and I will be using a different service next year.
Date published: 2021-04-27
Rated 5 out of 5 by from Very easy to use Turbo Tax helps solve problems and I’ve very Explanatory. Helps you solve problems doing your own taxes
Date published: 2021-04-27
Rated 5 out of 5 by from Good Program Easy to use and easy to follow the questions. I will use it again.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 3477