TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from needs to add Retirement to the free one Had to pay $100 just to add the retirement to the form. Instead of using the free version, they required an upgrade and didn't make as much on the credit as it cost to upgrade. =(
Date published: 2021-04-11
Rated 5 out of 5 by from Great Customer Service Michelle was great to help us resolve our issue. Thank you!
Date published: 2021-04-11
Rated 5 out of 5 by from Like Turbotax everything went pretty good except two things. my 1099r forms did not download from fidelity even tho they are there. I tried a couple times but it did not work. I needed to print them out and enter all three of them by hand. The second is that I think the software is getting pretty expensive. state used to be inlcuded and now its an extra 50 bucks. I may look around for other providers next year
Date published: 2021-04-11
Rated 5 out of 5 by from its awesome its awesome to speak to someone about my returns and hopefully I get it in time for my surgery
Date published: 2021-04-11
Rated 1 out of 5 by from Turbo tax issues This year for my Turbo tax was very taxing, as I had to go thru so many phone calls, allowing access to my computer and pricing issues. Paid additional for upgrade just to find out I can't e-mail my state taxes and had to pay additional fees and amount for e-filing on top of the upgrade price. I decided to mail in my states instead. I might not use it next year.
Date published: 2021-04-11
Rated 2 out of 5 by from I've never had problems with TTD before this time Will not use your product again it took way too much time to get this done this year and i still am not done after 9 hours. t
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax Turbo Tax makes it convenient to file your own taxes. It is straight forward for the most part, but also somewhat confusing. It is the best tool I have found so far for doing your own taxes. Great value for the money.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax made filing easy TurboTax made filing my first time after graduating from college easy. I had to file in two states. I started with the state I am not a resident in. When I went to file for my resident state, the credit for paying taxes in the other state was not automatically applied. The software acted like it was going to let me file. Glad I did some more clicking around... would have paid a lot more than I was supposed to.
Date published: 2021-04-11
Rated 5 out of 5 by from Always great Has never let me down. Have used them year after year
Date published: 2021-04-11
Rated 4 out of 5 by from It's easy to use Turbo tax is easy to use and keeps you on track, you can take a break and resume and it gives opportunity to explain things and re-review as needed. It does seem to get more and more costly to file each year however.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3474
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from needs to add Retirement to the free one Had to pay $100 just to add the retirement to the form. Instead of using the free version, they required an upgrade and didn't make as much on the credit as it cost to upgrade. =(
Date published: 2021-04-11
Rated 5 out of 5 by from Great Customer Service Michelle was great to help us resolve our issue. Thank you!
Date published: 2021-04-11
Rated 5 out of 5 by from Like Turbotax everything went pretty good except two things. my 1099r forms did not download from fidelity even tho they are there. I tried a couple times but it did not work. I needed to print them out and enter all three of them by hand. The second is that I think the software is getting pretty expensive. state used to be inlcuded and now its an extra 50 bucks. I may look around for other providers next year
Date published: 2021-04-11
Rated 5 out of 5 by from its awesome its awesome to speak to someone about my returns and hopefully I get it in time for my surgery
Date published: 2021-04-11
Rated 1 out of 5 by from Turbo tax issues This year for my Turbo tax was very taxing, as I had to go thru so many phone calls, allowing access to my computer and pricing issues. Paid additional for upgrade just to find out I can't e-mail my state taxes and had to pay additional fees and amount for e-filing on top of the upgrade price. I decided to mail in my states instead. I might not use it next year.
Date published: 2021-04-11
Rated 2 out of 5 by from I've never had problems with TTD before this time Will not use your product again it took way too much time to get this done this year and i still am not done after 9 hours. t
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax Turbo Tax makes it convenient to file your own taxes. It is straight forward for the most part, but also somewhat confusing. It is the best tool I have found so far for doing your own taxes. Great value for the money.
Date published: 2021-04-11
Rated 4 out of 5 by from TurboTax made filing easy TurboTax made filing my first time after graduating from college easy. I had to file in two states. I started with the state I am not a resident in. When I went to file for my resident state, the credit for paying taxes in the other state was not automatically applied. The software acted like it was going to let me file. Glad I did some more clicking around... would have paid a lot more than I was supposed to.
Date published: 2021-04-11
Rated 5 out of 5 by from Always great Has never let me down. Have used them year after year
Date published: 2021-04-11
Rated 4 out of 5 by from It's easy to use Turbo tax is easy to use and keeps you on track, you can take a break and resume and it gives opportunity to explain things and re-review as needed. It does seem to get more and more costly to file each year however.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3474