TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Great for first time filers. Works well. Thank you.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is a good alternative to a tax preparer. TurboTax is relatively easy to use. However, some of the terminologies are too ambiguous for a novice tax filer. I think it's a ploy to get more money for access to a live representative.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax exceeded my wildest expectations !!!! I am overjoyed and pleased. Thank you TurboTax !!!!
Date published: 2021-05-15
Rated 5 out of 5 by from EASY TO USE i had many states to fire and it was still and easy process
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use I enjoyed it. Was unsure at first, but it wasn't so bad. But I had to pay 30 dollars.
Date published: 2021-05-15
Rated 3 out of 5 by from Limited Can't afford the Max, so I guess I don't get a full refund. Limited information if you can't ask their pros for help. I'm not happy.
Date published: 2021-05-15
Rated 5 out of 5 by from Great product Easy to use, fast, brought info from prior year, took me 30 minutes
Date published: 2021-05-15
Rated 4 out of 5 by from Thank You Cantrece I had a mixed experience. I signed up for the Turbo Tax Live expert. I was assigned Lisa .She messaged me to upload all the necessary documents. She was slow to respond often and then finally she told me I owed the state and when I asked how . She told me we made 152K. when I asked to review my returns she entered one of W-2 twice making it look like I had 4 w-2. I contacted her ask that she remove it . She never did . I was very upset. Today I decided to log back in and Saw the live expert platform I had disappeared and I essentially had to enter my taxes on my own . Thats where Cantrece came in . I was running into some problems with my review and she was so helpful going through step by step on what to do and literally was the most helpful as compared to LISA!!
Date published: 2021-05-15
Rated 4 out of 5 by from Very Good Product Very Good process, thorough and apparently complete. Could do a little better with data carryover from Fed to State payments but not overly burdensome.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax! Very easy to use and walked us through step by step
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 3461
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Great for first time filers. Works well. Thank you.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is a good alternative to a tax preparer. TurboTax is relatively easy to use. However, some of the terminologies are too ambiguous for a novice tax filer. I think it's a ploy to get more money for access to a live representative.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax exceeded my wildest expectations !!!! I am overjoyed and pleased. Thank you TurboTax !!!!
Date published: 2021-05-15
Rated 5 out of 5 by from EASY TO USE i had many states to fire and it was still and easy process
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use I enjoyed it. Was unsure at first, but it wasn't so bad. But I had to pay 30 dollars.
Date published: 2021-05-15
Rated 3 out of 5 by from Limited Can't afford the Max, so I guess I don't get a full refund. Limited information if you can't ask their pros for help. I'm not happy.
Date published: 2021-05-15
Rated 5 out of 5 by from Great product Easy to use, fast, brought info from prior year, took me 30 minutes
Date published: 2021-05-15
Rated 4 out of 5 by from Thank You Cantrece I had a mixed experience. I signed up for the Turbo Tax Live expert. I was assigned Lisa .She messaged me to upload all the necessary documents. She was slow to respond often and then finally she told me I owed the state and when I asked how . She told me we made 152K. when I asked to review my returns she entered one of W-2 twice making it look like I had 4 w-2. I contacted her ask that she remove it . She never did . I was very upset. Today I decided to log back in and Saw the live expert platform I had disappeared and I essentially had to enter my taxes on my own . Thats where Cantrece came in . I was running into some problems with my review and she was so helpful going through step by step on what to do and literally was the most helpful as compared to LISA!!
Date published: 2021-05-15
Rated 4 out of 5 by from Very Good Product Very Good process, thorough and apparently complete. Could do a little better with data carryover from Fed to State payments but not overly burdensome.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax! Very easy to use and walked us through step by step
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 3461