TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Hiccups and Hurdles I've used TT for nearly 30 years. The 2020 Tax Year software does not appear to be functioning properly. It is not allowing me to go to "data sources" and/or quickly link to supporting documents. I assume this is a programming issue. I was very disappointed because these issues do NOT relate to TCJA or CARES legislative changes!
Date published: 2021-05-11
Rated 5 out of 5 by from You always do a great job! I've used TurboTax for years, and I'll keep using it. I've used a tax expert, and I've done it by myself, both methods are easy. The site walks you through everything, and the tax experts are helpful and good communicators. Thanks for the service!
Date published: 2021-05-11
Rated 4 out of 5 by from Relatively easy to use for complicated return In simplest terms, it is easier than preparing to turn over everything to an accountant. We are not 'tax avoiders' and don't try for arcane deductions. Thus we don't fear audit, particularly since we are not appealing targets and if we had one the yield would be small if any at all.
Date published: 2021-05-11
Rated 5 out of 5 by from Fine Program Straight forward and intuitive. I need to get better info downloaded from Charles Schwab
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to use , free & great for first time filers The website was very customer-friendly and made filing a breeze for my simple return.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is the best! I have been using TurboTax for over 10 years now and it is so easy to use! I always get my returns fast! Thank you for being such a great company and making sure my taxes are filed correctly!
Date published: 2021-05-11
Rated 1 out of 5 by from Huge failure Turbotax I should have realized that this would be a horrendous process when it wouldn't download properly the first time and I had to resort to the community page for help. I called the help desk three times over the last month and only once got someone willing and able to help. I wish I had written her name down. They were all very nice but not helpful! Way more bugs and issues than any program should have! DO BETTER TURBOTAX!
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax Deluxe I like it but I had difficulty in the printing and filing process
Date published: 2021-05-11
Rated 5 out of 5 by from Good Good job.lot typing.why say lot word when few word do trick.
Date published: 2021-05-11
Rated 5 out of 5 by from Worked Great! Everything went well and my live expert was very helpful.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 3449
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Hiccups and Hurdles I've used TT for nearly 30 years. The 2020 Tax Year software does not appear to be functioning properly. It is not allowing me to go to "data sources" and/or quickly link to supporting documents. I assume this is a programming issue. I was very disappointed because these issues do NOT relate to TCJA or CARES legislative changes!
Date published: 2021-05-11
Rated 5 out of 5 by from You always do a great job! I've used TurboTax for years, and I'll keep using it. I've used a tax expert, and I've done it by myself, both methods are easy. The site walks you through everything, and the tax experts are helpful and good communicators. Thanks for the service!
Date published: 2021-05-11
Rated 4 out of 5 by from Relatively easy to use for complicated return In simplest terms, it is easier than preparing to turn over everything to an accountant. We are not 'tax avoiders' and don't try for arcane deductions. Thus we don't fear audit, particularly since we are not appealing targets and if we had one the yield would be small if any at all.
Date published: 2021-05-11
Rated 5 out of 5 by from Fine Program Straight forward and intuitive. I need to get better info downloaded from Charles Schwab
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to use , free & great for first time filers The website was very customer-friendly and made filing a breeze for my simple return.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is the best! I have been using TurboTax for over 10 years now and it is so easy to use! I always get my returns fast! Thank you for being such a great company and making sure my taxes are filed correctly!
Date published: 2021-05-11
Rated 1 out of 5 by from Huge failure Turbotax I should have realized that this would be a horrendous process when it wouldn't download properly the first time and I had to resort to the community page for help. I called the help desk three times over the last month and only once got someone willing and able to help. I wish I had written her name down. They were all very nice but not helpful! Way more bugs and issues than any program should have! DO BETTER TURBOTAX!
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax Deluxe I like it but I had difficulty in the printing and filing process
Date published: 2021-05-11
Rated 5 out of 5 by from Good Good job.lot typing.why say lot word when few word do trick.
Date published: 2021-05-11
Rated 5 out of 5 by from Worked Great! Everything went well and my live expert was very helpful.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 3449