TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Confusing and had issues I did the review 3 times and it said there were no errors. When I went to save it and print it for filing, it said there were errors. Also, wasn't clear on how to file state taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Great software Very easy to use. The step by step method was awesome.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is extremely quick All in all, I was finished with my returns in about 15 minutes. Most of the work was done for me since I had a pdf of my W2 paperwork that TurboTax used to fill all the fields in itself.
Date published: 2021-05-15
Rated 1 out of 5 by from Wouldn't let me use my License Code I had a license code and it wouldn't let me use it. It cost me an extra $215 to file my taxes after buying the software. A refund of my software purchase would be nice. License code was A2JQ-R55H-2AKQ-VQ7T. Thanks for nothing and a waste of product. Not happy and will likely be using a different tax service. It would be nice if you would make it right, but I highly doubt that.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Live Help not only answered my question, but the representative went through my returns again and made a suggestion which increased my refund.
Date published: 2021-05-15
Rated 5 out of 5 by from Great A little tedious but doable. Convenient to use from my home and not making numerous trips to the accountant.
Date published: 2021-05-15
Rated 5 out of 5 by from Very easy to use Very easy to use. Walks you through each step. Really like the check returns feature.
Date published: 2021-05-15
Rated 5 out of 5 by from Comprehensive and easy to use! I have been using Turbo Tax for a couple of decades due to its ease of use and thoroughness. I feel confident in my tax preparation when I use Turbo Tax
Date published: 2021-05-15
Rated 5 out of 5 by from Complex multi state tax filing relatively simple Filing multi state taxes is complex however overall Turbo Tax did a great job with making sure the numbers added up correctly.
Date published: 2021-05-15
Rated 3 out of 5 by from OK Been using this for years but each year it becomes more and more difficult to follow
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 3446
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Confusing and had issues I did the review 3 times and it said there were no errors. When I went to save it and print it for filing, it said there were errors. Also, wasn't clear on how to file state taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Great software Very easy to use. The step by step method was awesome.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is extremely quick All in all, I was finished with my returns in about 15 minutes. Most of the work was done for me since I had a pdf of my W2 paperwork that TurboTax used to fill all the fields in itself.
Date published: 2021-05-15
Rated 1 out of 5 by from Wouldn't let me use my License Code I had a license code and it wouldn't let me use it. It cost me an extra $215 to file my taxes after buying the software. A refund of my software purchase would be nice. License code was A2JQ-R55H-2AKQ-VQ7T. Thanks for nothing and a waste of product. Not happy and will likely be using a different tax service. It would be nice if you would make it right, but I highly doubt that.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Live Help not only answered my question, but the representative went through my returns again and made a suggestion which increased my refund.
Date published: 2021-05-15
Rated 5 out of 5 by from Great A little tedious but doable. Convenient to use from my home and not making numerous trips to the accountant.
Date published: 2021-05-15
Rated 5 out of 5 by from Very easy to use Very easy to use. Walks you through each step. Really like the check returns feature.
Date published: 2021-05-15
Rated 5 out of 5 by from Comprehensive and easy to use! I have been using Turbo Tax for a couple of decades due to its ease of use and thoroughness. I feel confident in my tax preparation when I use Turbo Tax
Date published: 2021-05-15
Rated 5 out of 5 by from Complex multi state tax filing relatively simple Filing multi state taxes is complex however overall Turbo Tax did a great job with making sure the numbers added up correctly.
Date published: 2021-05-15
Rated 3 out of 5 by from OK Been using this for years but each year it becomes more and more difficult to follow
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 3446