TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
LilAlesia from
TurboTax is awesome!
Easy and fast to use. I will be returning next year!
Date published: 2021-02-24
Rated 4 out of 5 by
CMK2167 from
I love TurboTax but it needs some updating
I have used TurboTax for years and this is the first time I ran into problems. With COVID there are many more remote workers now, so be aware, if you moved to another state (such as TN) that has no income tax but still kept your job in your prior home state that has income tax (such as CT) and now work remotely, there is no provision on how to handle this uncommon(?) situation. Also, if you happen to have paid off your mortgage and have no more loans, the instructions on filing using your final 1098 are confusing. I used the live tax assistant and she was very pleasant but also had difficulty in these situations. So overall, I still love TurboTax, but needed to figure out how to address unusual situations with little direction. I am hoping that they read this and make updates for remote workers next year.
Date published: 2021-02-24
Rated 1 out of 5 by
Kaleb2000 from
Terrible Live Help
I asked for help because I'm active duty military and am not supposed to pay to file my taxes and when i asked for help about a 220 dollar payment, your employee joined the live chat and immediately left after i explained my issue with no response at all.
Date published: 2021-02-24
Rated 5 out of 5 by
LEE777 from
SUPER EASY
I feel confident and great using Turbo Tax. It is easy
Date published: 2021-02-24
Rated 5 out of 5 by
Jeeppy from
Love turbo
Thanks for having my back I did Deluxe, sometimes there is confusion with state
Date published: 2021-02-24
Rated 5 out of 5 by
JAG123421 from
Expert very helpful
Syeda was extremely helpful and patient, thank you!
Date published: 2021-02-24
Rated 4 out of 5 by
Philkil from
Turbotax is easy
Turbo tax was easy format for someone that knows nothing about filing taxes.
Date published: 2021-02-24
Rated 5 out of 5 by
Hillnot from
TurboTax is awesome
Easy to use; and great support and resources for the filing of taxes.
Date published: 2021-02-24
Rated 5 out of 5 by
Kris0610 from
Quick and easy
Filing with Turbo tax the process was fast, effortless, and stress-free
Date published: 2021-02-24
Rated 4 out of 5 by
kyliep from
its great!
it was all very easy to understand, and it explained everything great
All TurboTax® Offerings Reviews - Page 3440
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
LilAlesia from
TurboTax is awesome!
Easy and fast to use. I will be returning next year!
Date published: 2021-02-24
Rated 4 out of 5 by
CMK2167 from
I love TurboTax but it needs some updating
I have used TurboTax for years and this is the first time I ran into problems. With COVID there are many more remote workers now, so be aware, if you moved to another state (such as TN) that has no income tax but still kept your job in your prior home state that has income tax (such as CT) and now work remotely, there is no provision on how to handle this uncommon(?) situation. Also, if you happen to have paid off your mortgage and have no more loans, the instructions on filing using your final 1098 are confusing. I used the live tax assistant and she was very pleasant but also had difficulty in these situations. So overall, I still love TurboTax, but needed to figure out how to address unusual situations with little direction. I am hoping that they read this and make updates for remote workers next year.
Date published: 2021-02-24
Rated 1 out of 5 by
Kaleb2000 from
Terrible Live Help
I asked for help because I'm active duty military and am not supposed to pay to file my taxes and when i asked for help about a 220 dollar payment, your employee joined the live chat and immediately left after i explained my issue with no response at all.
Date published: 2021-02-24
Rated 5 out of 5 by
LEE777 from
SUPER EASY
I feel confident and great using Turbo Tax. It is easy
Date published: 2021-02-24
Rated 5 out of 5 by
Jeeppy from
Love turbo
Thanks for having my back I did Deluxe, sometimes there is confusion with state
Date published: 2021-02-24
Rated 5 out of 5 by
JAG123421 from
Expert very helpful
Syeda was extremely helpful and patient, thank you!
Date published: 2021-02-24
Rated 4 out of 5 by
Philkil from
Turbotax is easy
Turbo tax was easy format for someone that knows nothing about filing taxes.
Date published: 2021-02-24
Rated 5 out of 5 by
Hillnot from
TurboTax is awesome
Easy to use; and great support and resources for the filing of taxes.
Date published: 2021-02-24
Rated 5 out of 5 by
Kris0610 from
Quick and easy
Filing with Turbo tax the process was fast, effortless, and stress-free
Date published: 2021-02-24
Rated 4 out of 5 by
kyliep from
its great!
it was all very easy to understand, and it explained everything great
All TurboTax® Offerings Reviews - Page 3440
Date published: 2021-02-24