TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Fed Up with Turbo Tax I'm disappointed that TurboTax gets worse every year. Increasingly slow. Complicated processing. Nickel-and-diming charges. Difficult customer service if you can find any help that fits your situation. Great for simple returns, but hire a local CPA if you have more complicated returns. (And mine really are not that difficult.) I could do it easier on paper.
Date published: 2021-04-12
Rated 1 out of 5 by from Disappointed I have been using Turbo Tax for a few years now and is becoming too expensive. At this point I can pay someone else to do them with less money and save all the headaches of doing them myself. I aid 190.00 and that is abusive.
Date published: 2021-04-12
Rated 4 out of 5 by from They still charged me $70 even though I was told it was free Iits crazy wow!
Date published: 2021-04-12
Rated 3 out of 5 by from Just okay I'm disappointed with Turbotax, which I've been using for 20 years. My main complaints are that a) they are *constantly* trying to upsell me to a fancier version that I don't need and that b) they charged me $25 to efile my state return only to tell me, after they took my money, that my return had to be filed by mail.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent I have used Turbotax every year for over 15 years. It's easy, especially when using the step by step guide.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is user friendly Very user friendly. Easy step by step process. Will use again!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome 4th year using it, so easy. We had some life changes and I was afraid to file this year. Turbo Tax made it super easy
Date published: 2021-04-12
Rated 5 out of 5 by from easy peasy Easy, fast, simple...no hassles. I have used for 7 years now!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy and smooth I have never had a problem with Turbo Tax, but a little put out that I have to pay so much to do a simple return; especially, now that we both are retired! $90 is high for us old people with a simple return!
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS SO EASY I TRUST TUBO TAX. I HAVE BEEN USING IT FOR ABOUT 5 YEARS OR MORE. I HAVE NEVER HAD PROBLEMS WITH IT.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3431
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Fed Up with Turbo Tax I'm disappointed that TurboTax gets worse every year. Increasingly slow. Complicated processing. Nickel-and-diming charges. Difficult customer service if you can find any help that fits your situation. Great for simple returns, but hire a local CPA if you have more complicated returns. (And mine really are not that difficult.) I could do it easier on paper.
Date published: 2021-04-12
Rated 1 out of 5 by from Disappointed I have been using Turbo Tax for a few years now and is becoming too expensive. At this point I can pay someone else to do them with less money and save all the headaches of doing them myself. I aid 190.00 and that is abusive.
Date published: 2021-04-12
Rated 4 out of 5 by from They still charged me $70 even though I was told it was free Iits crazy wow!
Date published: 2021-04-12
Rated 3 out of 5 by from Just okay I'm disappointed with Turbotax, which I've been using for 20 years. My main complaints are that a) they are *constantly* trying to upsell me to a fancier version that I don't need and that b) they charged me $25 to efile my state return only to tell me, after they took my money, that my return had to be filed by mail.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent I have used Turbotax every year for over 15 years. It's easy, especially when using the step by step guide.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is user friendly Very user friendly. Easy step by step process. Will use again!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome 4th year using it, so easy. We had some life changes and I was afraid to file this year. Turbo Tax made it super easy
Date published: 2021-04-12
Rated 5 out of 5 by from easy peasy Easy, fast, simple...no hassles. I have used for 7 years now!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy and smooth I have never had a problem with Turbo Tax, but a little put out that I have to pay so much to do a simple return; especially, now that we both are retired! $90 is high for us old people with a simple return!
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS SO EASY I TRUST TUBO TAX. I HAVE BEEN USING IT FOR ABOUT 5 YEARS OR MORE. I HAVE NEVER HAD PROBLEMS WITH IT.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3431