TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Confusing Confusing , same questions asked few times in different places. Also , when I click I finished from the state it keep taking me back to the same page.
Date published: 2022-04-02
Rated 5 out of 5 by from perfect ***** simple to use, just go with the flow its amazing. loved it !
Date published: 2022-04-02
Rated 1 out of 5 by from didn't work on the operating system it should have After nearly 5 hours on the phone with 4 people my problem with the software ( tried CD & download) not operating on the Catalina 10.15.7 it should have worked with could not be solved. I bought it for that computer but had to borrow computer to do my taxes.
Date published: 2022-04-02
Rated 5 out of 5 by from Customer service I was confused and I chatted , but also asked her to call me, she did and stayed with me all the way through the process, Her name was Jamecia, she was wonderful!
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use! This is my 5th year in a row using Turbo Tax, and so far I’ve had no issues. The platform is easy to use. You can’t beat doing your taxes in your PJ’s.
Date published: 2022-04-02
Rated 1 out of 5 by from Worst Software Ever The application was awful. Kept freezing up and not responding for each line entry. I had 42 W-Gs to enter, each of them requiring about 20 line entries and the application paused for a good 30 seconds to a minute between each one. Took over 6 hours to enter all of them. I even transferred to a high end desktop computer to see if it was a slow computer issue and the same issues continued so it was clearly the application. It was horrible and made doing my taxes a horrible experience.
Date published: 2022-04-02
Rated 4 out of 5 by from Worked Great Program worked relatively well for a very simple return. Some of the messages do not appear to be correct (i.e. Pennsylvania does not treat 1035 exchanges of annuity policies differently than Fed??)
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome Turbo tax is very easy to use and i love the lengths it goes through to protect my identity.
Date published: 2022-04-02
Rated 4 out of 5 by from Good product I have been using Turbo Tax for several years. My only dislike is the confusion I always contend with when trying to save a copy in PDF and print my needed forms. I always muddle through it but it's simply confusing.
Date published: 2022-04-02
Rated 1 out of 5 by from Turbotax is terrible this year The form 9815-F has been updated by IRS since February 2022 but Turbo is slow to do it. It made me confuse after Turbotax updated 9815-F, Turbotax did not meet my expectation and I dissatisfied with it
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3430
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusing Confusing , same questions asked few times in different places. Also , when I click I finished from the state it keep taking me back to the same page.
Date published: 2022-04-02
Rated 5 out of 5 by from perfect ***** simple to use, just go with the flow its amazing. loved it !
Date published: 2022-04-02
Rated 1 out of 5 by from didn't work on the operating system it should have After nearly 5 hours on the phone with 4 people my problem with the software ( tried CD & download) not operating on the Catalina 10.15.7 it should have worked with could not be solved. I bought it for that computer but had to borrow computer to do my taxes.
Date published: 2022-04-02
Rated 5 out of 5 by from Customer service I was confused and I chatted , but also asked her to call me, she did and stayed with me all the way through the process, Her name was Jamecia, she was wonderful!
Date published: 2022-04-02
Rated 5 out of 5 by from Easy to use! This is my 5th year in a row using Turbo Tax, and so far I’ve had no issues. The platform is easy to use. You can’t beat doing your taxes in your PJ’s.
Date published: 2022-04-02
Rated 1 out of 5 by from Worst Software Ever The application was awful. Kept freezing up and not responding for each line entry. I had 42 W-Gs to enter, each of them requiring about 20 line entries and the application paused for a good 30 seconds to a minute between each one. Took over 6 hours to enter all of them. I even transferred to a high end desktop computer to see if it was a slow computer issue and the same issues continued so it was clearly the application. It was horrible and made doing my taxes a horrible experience.
Date published: 2022-04-02
Rated 4 out of 5 by from Worked Great Program worked relatively well for a very simple return. Some of the messages do not appear to be correct (i.e. Pennsylvania does not treat 1035 exchanges of annuity policies differently than Fed??)
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome Turbo tax is very easy to use and i love the lengths it goes through to protect my identity.
Date published: 2022-04-02
Rated 4 out of 5 by from Good product I have been using Turbo Tax for several years. My only dislike is the confusion I always contend with when trying to save a copy in PDF and print my needed forms. I always muddle through it but it's simply confusing.
Date published: 2022-04-02
Rated 1 out of 5 by from Turbotax is terrible this year The form 9815-F has been updated by IRS since February 2022 but Turbo is slow to do it. It made me confuse after Turbotax updated 9815-F, Turbotax did not meet my expectation and I dissatisfied with it
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3430