TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Where to send the Federal Taxes I have spent several hours trying to get a very simple question answered. Where do I send my Federal Tax return? In the past there have been cover forms for state and federal. Also you used to be able to print them separately, but not this year. This year there is only a cover form for the state. I tried to look it up online and couldn't get a clear answer. I called 858-215-9069 and left a message with Ashley, not really expecting to hear anything from her considering all the bad reviews associated with that location. My next approach is to see if the Post Office can help me. Supper frustrating to do my taxes this year. There needs to be an update for next year. I shouldn't have had to spend hours to find an answer to a simple question, that I still don't have an answer to, and if it is listed then it is not at all clear for myself or the two others who tried to help me as well.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax Works Great I've used Turbotax for years, and this year it took less time than ever to prepare my returns
Date published: 2021-04-13
Rated 5 out of 5 by from turbo tax is quick and easy Very happy to have used Turbo Tax and have the option of virtually reaching out for assistance to a representative or CPA as needed.
Date published: 2021-04-13
Rated 5 out of 5 by from Live Chat very helpful The expert on live chat was very helpful and quick and helped me get over where I was stumped.
Date published: 2021-04-13
Rated 5 out of 5 by from Have used Turbo Tax Premier for years. Like the new SR 1040 and it was much easier to use than in the past.
Date published: 2021-04-13
Rated 3 out of 5 by from So disappointed I've used Turbo Tax for years and instead of getting better each year its getting more confusing and seems to offer less support
Date published: 2021-04-13
Rated 5 out of 5 by from Better than imagined I've always needed help with doing taxes but with the autofill feature , Turbo practically does it for me! Also, the longer I file with Turbo, the easier it is for them to understand my tax history and know exactly what I need.
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbo Tax! I have used Turbo Tax for almost ten years, ever since I got married! It is quick and easy. This year I took advantage of the live expert help (Debra was so helpful!) and I am thankful for that feature. I would highly recommend Turbo Tax!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Rocks I was able to get my questions answered through the help option
Date published: 2021-04-13
Rated 5 out of 5 by from Thanks Turbo Tax Very user-friendly and intuitive. I'd recommend Turbo Tax to anyone considering filing their own taxes. Love that it saves and imports your data from the previous year, making the filing process even easier the second time you use it.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3429
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Where to send the Federal Taxes I have spent several hours trying to get a very simple question answered. Where do I send my Federal Tax return? In the past there have been cover forms for state and federal. Also you used to be able to print them separately, but not this year. This year there is only a cover form for the state. I tried to look it up online and couldn't get a clear answer. I called 858-215-9069 and left a message with Ashley, not really expecting to hear anything from her considering all the bad reviews associated with that location. My next approach is to see if the Post Office can help me. Supper frustrating to do my taxes this year. There needs to be an update for next year. I shouldn't have had to spend hours to find an answer to a simple question, that I still don't have an answer to, and if it is listed then it is not at all clear for myself or the two others who tried to help me as well.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax Works Great I've used Turbotax for years, and this year it took less time than ever to prepare my returns
Date published: 2021-04-13
Rated 5 out of 5 by from turbo tax is quick and easy Very happy to have used Turbo Tax and have the option of virtually reaching out for assistance to a representative or CPA as needed.
Date published: 2021-04-13
Rated 5 out of 5 by from Live Chat very helpful The expert on live chat was very helpful and quick and helped me get over where I was stumped.
Date published: 2021-04-13
Rated 5 out of 5 by from Have used Turbo Tax Premier for years. Like the new SR 1040 and it was much easier to use than in the past.
Date published: 2021-04-13
Rated 3 out of 5 by from So disappointed I've used Turbo Tax for years and instead of getting better each year its getting more confusing and seems to offer less support
Date published: 2021-04-13
Rated 5 out of 5 by from Better than imagined I've always needed help with doing taxes but with the autofill feature , Turbo practically does it for me! Also, the longer I file with Turbo, the easier it is for them to understand my tax history and know exactly what I need.
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbo Tax! I have used Turbo Tax for almost ten years, ever since I got married! It is quick and easy. This year I took advantage of the live expert help (Debra was so helpful!) and I am thankful for that feature. I would highly recommend Turbo Tax!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Rocks I was able to get my questions answered through the help option
Date published: 2021-04-13
Rated 5 out of 5 by from Thanks Turbo Tax Very user-friendly and intuitive. I'd recommend Turbo Tax to anyone considering filing their own taxes. Love that it saves and imports your data from the previous year, making the filing process even easier the second time you use it.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3429