TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy for this old lady I LOVE THE EASE OF TURBO TAX SO MANY WAYS TO DOUBLE-CHECK YOUR WORK! I'm yelling... I am excited to be finished!
Date published: 2022-03-27
Rated 4 out of 5 by from Good & Easy to use The product is easy to use and helps deal with my mom and my taxes well and we have multiple states to deal with and rental property and farm income. Handles all of these well. The only thing that is somewhat disappointing is that it has become fairly expensive since I first started using it ~10 years ago.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is reliable and wiorks just fine. No issues whatsoever. ----------------------------------------------
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax was great and easy It was easy to complete my taxes. This is my first time filing my taxes and all done by myself.
Date published: 2022-03-27
Rated 3 out of 5 by from Very Confusing I had hardest time getting online, after that it was very easy to operate.
Date published: 2022-03-27
Rated 5 out of 5 by from I love using TurboTax TurboTax makes making my taxes so simple. They have experts to support in case I need it, and they make questions to know what kind of services are best for you, it very user friendly.
Date published: 2022-03-27
Rated 5 out of 5 by from Thanks Turbo Tax... Easy assistance in tax return filing. I am grateful for the help.
Date published: 2022-03-27
Rated 1 out of 5 by from 2021 TurboTax Business 2021 Version much more difficult to navigate independently. Terminology not clear and was confusing. I plan to take my information to a CPA next year. This is too difficult!
Date published: 2022-03-27
Rated 5 out of 5 by from Easy to use Nice and easy, really, nice and easy. I mean it, it really was easy.
Date published: 2022-03-27
Rated 1 out of 5 by from Premier Live - Overcharged, NOT "Expert" Service After doing filing on my own through premier, I hit a roadblock with a specific question pertaining to RSU sale. I decided to utilize Live Premier to talk to tax specialist. I was first given a product specialist who could not answer my question and deferred me to the "Tax Expert". The tax expert received my question but did not answer the question nor off advice on where I could find the information to complete the applicable section. He stood silently without any expert advice (on video). It seemed like he was just trying to log in the minimum time before logging off. I eventually Google Searched and found the answer after an hour of research. When I went to file, I asked to not be charged the Live Premier rate as I did not get any help whatsoever from the claimed Tax Experts, nor did I utilize any other features such as a comprehensive review. As a last ditch effort, I spoke to a third representative (another Product Specialist) who said she didnt know how to adjust the Live Premier ($169) rate back down to Premier ($89). She then offered a discount code, but it did not work. She then said I would have to restart the filing. After spending the past 3 days preparing the filing, I did not think that was appropriate. She pointed to the area where to restart then logged off the chat without any other communication. It was extremely unprofessional, and inconsiderate charge of what service was actually provided.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy for this old lady I LOVE THE EASE OF TURBO TAX SO MANY WAYS TO DOUBLE-CHECK YOUR WORK! I'm yelling... I am excited to be finished!
Date published: 2022-03-27
Rated 4 out of 5 by from Good & Easy to use The product is easy to use and helps deal with my mom and my taxes well and we have multiple states to deal with and rental property and farm income. Handles all of these well. The only thing that is somewhat disappointing is that it has become fairly expensive since I first started using it ~10 years ago.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is reliable and wiorks just fine. No issues whatsoever. ----------------------------------------------
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax was great and easy It was easy to complete my taxes. This is my first time filing my taxes and all done by myself.
Date published: 2022-03-27
Rated 3 out of 5 by from Very Confusing I had hardest time getting online, after that it was very easy to operate.
Date published: 2022-03-27
Rated 5 out of 5 by from I love using TurboTax TurboTax makes making my taxes so simple. They have experts to support in case I need it, and they make questions to know what kind of services are best for you, it very user friendly.
Date published: 2022-03-27
Rated 5 out of 5 by from Thanks Turbo Tax... Easy assistance in tax return filing. I am grateful for the help.
Date published: 2022-03-27
Rated 1 out of 5 by from 2021 TurboTax Business 2021 Version much more difficult to navigate independently. Terminology not clear and was confusing. I plan to take my information to a CPA next year. This is too difficult!
Date published: 2022-03-27
Rated 5 out of 5 by from Easy to use Nice and easy, really, nice and easy. I mean it, it really was easy.
Date published: 2022-03-27
Rated 1 out of 5 by from Premier Live - Overcharged, NOT "Expert" Service After doing filing on my own through premier, I hit a roadblock with a specific question pertaining to RSU sale. I decided to utilize Live Premier to talk to tax specialist. I was first given a product specialist who could not answer my question and deferred me to the "Tax Expert". The tax expert received my question but did not answer the question nor off advice on where I could find the information to complete the applicable section. He stood silently without any expert advice (on video). It seemed like he was just trying to log in the minimum time before logging off. I eventually Google Searched and found the answer after an hour of research. When I went to file, I asked to not be charged the Live Premier rate as I did not get any help whatsoever from the claimed Tax Experts, nor did I utilize any other features such as a comprehensive review. As a last ditch effort, I spoke to a third representative (another Product Specialist) who said she didnt know how to adjust the Live Premier ($169) rate back down to Premier ($89). She then offered a discount code, but it did not work. She then said I would have to restart the filing. After spending the past 3 days preparing the filing, I did not think that was appropriate. She pointed to the area where to restart then logged off the chat without any other communication. It was extremely unprofessional, and inconsiderate charge of what service was actually provided.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3425