TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from PAINLESS! I was really worried about doing my taxes this year because I filled for unemployment and I thought it was going to be really confusing. It was easy! The little underlined links for frequently asked questions on every step were very helpful!
Date published: 2021-04-12
Rated 5 out of 5 by from very easy spoke with live person was very helpful and informative to use
Date published: 2021-04-12
Rated 1 out of 5 by from Turbo Tax HELP SUCKS I was disconnected and was on the phone for almost 2 hrs before I reached really people who cared about my problem and helped me solve it . It was a 3 minute fix that took over 2 hours. That is insane and bad business.
Date published: 2021-04-12
Rated 5 out of 5 by from so easy to use I dread doing my taxes every year but turbo tax makes it so easy!
Date published: 2021-04-12
Rated 5 out of 5 by from Way to go, Turbo Tax Online Premier is easy to use and the security has been updated. Seems like they get better every year.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo tax is easy use Turbo tax is easy use just take your time to read what you see.
Date published: 2021-04-12
Rated 5 out of 5 by from When they say "Free*" they mean "free." This company has had my information for 8 years. Every year the process is quick, secure, intuitive, and efficient. When I fat-finger my wages, they let me know that I didn't, in fact, make $990,223 in a single year, and they were nice about it. I firmly believe that I get better customer service from this website than from previous tax preparation companies that I visited in person. I even used some of the "Learn More" buttons, and I (to my astonishment) learned enough to answer my question. Thanks Intuit, I'll see you next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Got money that I would not have expected or even looked for.
Date published: 2021-04-12
Rated 4 out of 5 by from I did get confused on rental property The form was easy at the beginning. I used my 2019 as a guide to file this one and found that reporting rental property was somewhat confusing with the asset portion. This took me 9 hours to complete as the first time Turbo Tax user. Hopefully, it will get easier next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy as a day at the beach Nice to have all my investment documents imported so I don't need to worry about what dollar amount goes on each line. I also like how the application imports data to complete my state forms.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3416
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from PAINLESS! I was really worried about doing my taxes this year because I filled for unemployment and I thought it was going to be really confusing. It was easy! The little underlined links for frequently asked questions on every step were very helpful!
Date published: 2021-04-12
Rated 5 out of 5 by from very easy spoke with live person was very helpful and informative to use
Date published: 2021-04-12
Rated 1 out of 5 by from Turbo Tax HELP SUCKS I was disconnected and was on the phone for almost 2 hrs before I reached really people who cared about my problem and helped me solve it . It was a 3 minute fix that took over 2 hours. That is insane and bad business.
Date published: 2021-04-12
Rated 5 out of 5 by from so easy to use I dread doing my taxes every year but turbo tax makes it so easy!
Date published: 2021-04-12
Rated 5 out of 5 by from Way to go, Turbo Tax Online Premier is easy to use and the security has been updated. Seems like they get better every year.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo tax is easy use Turbo tax is easy use just take your time to read what you see.
Date published: 2021-04-12
Rated 5 out of 5 by from When they say "Free*" they mean "free." This company has had my information for 8 years. Every year the process is quick, secure, intuitive, and efficient. When I fat-finger my wages, they let me know that I didn't, in fact, make $990,223 in a single year, and they were nice about it. I firmly believe that I get better customer service from this website than from previous tax preparation companies that I visited in person. I even used some of the "Learn More" buttons, and I (to my astonishment) learned enough to answer my question. Thanks Intuit, I'll see you next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Got money that I would not have expected or even looked for.
Date published: 2021-04-12
Rated 4 out of 5 by from I did get confused on rental property The form was easy at the beginning. I used my 2019 as a guide to file this one and found that reporting rental property was somewhat confusing with the asset portion. This took me 9 hours to complete as the first time Turbo Tax user. Hopefully, it will get easier next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy as a day at the beach Nice to have all my investment documents imported so I don't need to worry about what dollar amount goes on each line. I also like how the application imports data to complete my state forms.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3416