TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Had a few mishaps but it went smoothly after that My first time and it went well I had a few complicated moments but I took my time and got through it pretty well
Date published: 2021-04-20
Rated 5 out of 5 by from Great program. Very simple and the help feature is great. I will continue to use in the future.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is a real time saver I have always considered going to a CPA to have my taxes prepared but when I start looking at all of the information that I have to gather up from multiple investment accounts, explaining everything to them and then waiting weeks for them to complete the forms I always come back to TurboTax. TurboTax logically goes through the filing process, identifying which forms are needed and the online access to most of my accounts makes filling in the forms a breeze. What would have taken several weeks with a CPA only takes a day or two with TurboTax
Date published: 2021-04-20
Rated 1 out of 5 by from FEE, FEE, FEE, definitely not FREE, FREE, FREE I'm a career Firefighter/ EMT the last has been very tough for my wife and I, My wife was layed off due COVID-19. I work so many extra hours responding to so many medical calls involving COVID-19 sick patients. Its been very hard. Finally able to seat down and do my mothers, father in laws and my wife and Is taxes. Thats right I do three separate tax returns. At the end of mine tax return I noticed a $40 fee that wasn't mentioned earlier. It's just sad to see how some company are imposing hiding fees on their customers in a still difficult time for many people still.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is the best Didn’t like first preparer, luckily I called to complain and Ronna took care of me
Date published: 2021-04-20
Rated 5 out of 5 by from Turbotax is excellent, been using it for 30+ years Turbotax makes doing my taxes very easy, wouldn't even think of having someone else do my taxes and have to pay them. Save your money!!!!
Date published: 2021-04-20
Rated 1 out of 5 by from Way too many issues filing this year! Duplicate 1099R system checks are excessive. It is fairly common to have identical amounts of money withdrawn from multiple accounts managed by the same financial institution. There should be a memo field in the program to allow the user to enter a portion of the account information to by-pass the duplicate review in the system. Additionally, the screen resolution issue to allow for state efiling should be answered in the FAQ not on-line by another user.
Date published: 2021-04-20
Rated 1 out of 5 by from Misleading. Says free but ends up ,making you pay. I ended up having to pay $135 90 just for inputting my crypto and stock information.
Date published: 2021-04-20
Rated 2 out of 5 by from Holds your free return ransom for a $110 fee!!! The functionality is great. I hate, however, that they promote the product as free when the slightest credit results in a fee. I was forced to pay $110 to get an $80 credit. I attempted to remove the item resulting in the credit, but was unable to do so. I was furious, but had no choice but to pay the ransom to file my taxes.
Date published: 2021-04-20
Rated 4 out of 5 by from Very Helpful Very Helpful in all respects... thank you all..........................................
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 3407
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Had a few mishaps but it went smoothly after that My first time and it went well I had a few complicated moments but I took my time and got through it pretty well
Date published: 2021-04-20
Rated 5 out of 5 by from Great program. Very simple and the help feature is great. I will continue to use in the future.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is a real time saver I have always considered going to a CPA to have my taxes prepared but when I start looking at all of the information that I have to gather up from multiple investment accounts, explaining everything to them and then waiting weeks for them to complete the forms I always come back to TurboTax. TurboTax logically goes through the filing process, identifying which forms are needed and the online access to most of my accounts makes filling in the forms a breeze. What would have taken several weeks with a CPA only takes a day or two with TurboTax
Date published: 2021-04-20
Rated 1 out of 5 by from FEE, FEE, FEE, definitely not FREE, FREE, FREE I'm a career Firefighter/ EMT the last has been very tough for my wife and I, My wife was layed off due COVID-19. I work so many extra hours responding to so many medical calls involving COVID-19 sick patients. Its been very hard. Finally able to seat down and do my mothers, father in laws and my wife and Is taxes. Thats right I do three separate tax returns. At the end of mine tax return I noticed a $40 fee that wasn't mentioned earlier. It's just sad to see how some company are imposing hiding fees on their customers in a still difficult time for many people still.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is the best Didn’t like first preparer, luckily I called to complain and Ronna took care of me
Date published: 2021-04-20
Rated 5 out of 5 by from Turbotax is excellent, been using it for 30+ years Turbotax makes doing my taxes very easy, wouldn't even think of having someone else do my taxes and have to pay them. Save your money!!!!
Date published: 2021-04-20
Rated 1 out of 5 by from Way too many issues filing this year! Duplicate 1099R system checks are excessive. It is fairly common to have identical amounts of money withdrawn from multiple accounts managed by the same financial institution. There should be a memo field in the program to allow the user to enter a portion of the account information to by-pass the duplicate review in the system. Additionally, the screen resolution issue to allow for state efiling should be answered in the FAQ not on-line by another user.
Date published: 2021-04-20
Rated 1 out of 5 by from Misleading. Says free but ends up ,making you pay. I ended up having to pay $135 90 just for inputting my crypto and stock information.
Date published: 2021-04-20
Rated 2 out of 5 by from Holds your free return ransom for a $110 fee!!! The functionality is great. I hate, however, that they promote the product as free when the slightest credit results in a fee. I was forced to pay $110 to get an $80 credit. I attempted to remove the item resulting in the credit, but was unable to do so. I was furious, but had no choice but to pay the ransom to file my taxes.
Date published: 2021-04-20
Rated 4 out of 5 by from Very Helpful Very Helpful in all respects... thank you all..........................................
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 3407