TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing Helpful easy to use very useful with keeping track of my money
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax to the rescue Ever aspect of using Turbo Tax makes a complicated process easier.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy and fast Easy step by step, and help is always convenient. I reccomment it to everyone.
Date published: 2021-02-17
Rated 4 out of 5 by from Thanks TurboTax It was very simple and easy to do my taxes this year! I was able to get through the whole process with minimal issues and questions. Whenever I did have a question it was easy to find the answer and resolve my issue. The only thing that I didn't like was when I agreed to pay for their services out of my refund they charged me another $40 after the website telling me it was going to be $80. I feel like they should tell you the whole cost upfront, not just part of it. I don't think it's fair that they take an extra $40 out of my refund.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for years, and it is so easy, and convenient.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome product, awesome turbotax live expert program froze up with installer error message 1603. Expert walked me through download to fix the problem !
Date published: 2021-02-17
Rated 1 out of 5 by from You guys are terrible You constantly try to upsell your products between every section. You tried to trick me into signing up for credit karma just to look at my return status when it was completely unnecessary. Now I have to resubmit my Oregon return because your software wasn't up to date. Not a good experience.
Date published: 2021-02-17
Rated 1 out of 5 by from Advertised for free when you have to pay Turbo Tax is advertised as a free option for tax returns, yet I ended up having to pay TRIPLE the amount towards the end to file my taxes. Claimed I was only to pay X amount in TOTAL then was charged for federal, state, AND charged for the payment to be taken out of my federal return, which they did not state.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax simple to navigate Turbo Tax is fast, easy and comprehensive. I recommend it to all my family and friends.
Date published: 2021-02-17
Rated 4 out of 5 by from easy to use easy to use, easy to understand, bummer they charged me $40 to pay for their service out of my refund though.. :(
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3401
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing Helpful easy to use very useful with keeping track of my money
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax to the rescue Ever aspect of using Turbo Tax makes a complicated process easier.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy and fast Easy step by step, and help is always convenient. I reccomment it to everyone.
Date published: 2021-02-17
Rated 4 out of 5 by from Thanks TurboTax It was very simple and easy to do my taxes this year! I was able to get through the whole process with minimal issues and questions. Whenever I did have a question it was easy to find the answer and resolve my issue. The only thing that I didn't like was when I agreed to pay for their services out of my refund they charged me another $40 after the website telling me it was going to be $80. I feel like they should tell you the whole cost upfront, not just part of it. I don't think it's fair that they take an extra $40 out of my refund.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for years, and it is so easy, and convenient.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome product, awesome turbotax live expert program froze up with installer error message 1603. Expert walked me through download to fix the problem !
Date published: 2021-02-17
Rated 1 out of 5 by from You guys are terrible You constantly try to upsell your products between every section. You tried to trick me into signing up for credit karma just to look at my return status when it was completely unnecessary. Now I have to resubmit my Oregon return because your software wasn't up to date. Not a good experience.
Date published: 2021-02-17
Rated 1 out of 5 by from Advertised for free when you have to pay Turbo Tax is advertised as a free option for tax returns, yet I ended up having to pay TRIPLE the amount towards the end to file my taxes. Claimed I was only to pay X amount in TOTAL then was charged for federal, state, AND charged for the payment to be taken out of my federal return, which they did not state.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax simple to navigate Turbo Tax is fast, easy and comprehensive. I recommend it to all my family and friends.
Date published: 2021-02-17
Rated 4 out of 5 by from easy to use easy to use, easy to understand, bummer they charged me $40 to pay for their service out of my refund though.. :(
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3401