TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Quick and Easy! Using turbo tax was super simple and very fast!v I highly recommend it!
Date published: 2021-05-23
Rated 1 out of 5 by from Not free Not free chagered me to much for free 90 then another 40 an then 50
Date published: 2021-05-23
Rated 4 out of 5 by from Turbo Tax is Great Works fine, gets the job done. Has for years for me. Only problem I had this year was program gave a not responding several times.
Date published: 2021-05-23
Rated 2 out of 5 by from Problems I could not get the charitable contributions to work!!!!
Date published: 2021-05-23
Rated 5 out of 5 by from Turbo Tax is awesome!! I have been using turbo tax for over 20 years, every year for friends and family. Very user friendly and the helpful hints with examples, suggestions. Makes tax filing fun and always a pleasant learning experience.
Date published: 2021-05-23
Rated 5 out of 5 by from Great Job Extremely easy to guide through. Turbo Tax made filing my taxes less stressful.
Date published: 2021-05-23
Rated 4 out of 5 by from Disc version is great. Online version not so much I tried using the version of turbotax premier from online thinking it would be the same as the disc versions I have used for years, but it is not. For example it took me over three hours (1 1/2 hours on the phone with support) to be able to transfer previous years information to this years return. After additional problems I just purchased the disc version. The first thing it asked was whether I wanted to transfer previous information, and instantly did it with no issues. So disc version great. No way will I try the online version again
Date published: 2021-05-23
Rated 3 out of 5 by from Repetitive Have used TT for years, every year seems more questions have to be re-answered instead of the application prepopulating previously entered answers. I am sw test manager and understand that first time through everything needs to be cleared to prompt the user....but after that populate the dialogs with previous state. This would make application flow much better.
Date published: 2021-05-23
Rated 3 out of 5 by from Turbo Tax Premier Pretty disappointed that I paid for premier desktop and it wouldn't even allow me to import crypto transactions and I had to manually type them all in. This needs to be updated for next year.
Date published: 2021-05-23
Rated 1 out of 5 by from sux horrible as compared to past performance... no last year info and data...had to download 2019 info that did not submit scd d loss carryforward. really bad...no prior year comparison. almost went to H & R.
Date published: 2021-05-23
All TurboTax® Offerings Reviews - Page 341
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and Easy! Using turbo tax was super simple and very fast!v I highly recommend it!
Date published: 2021-05-23
Rated 1 out of 5 by from Not free Not free chagered me to much for free 90 then another 40 an then 50
Date published: 2021-05-23
Rated 4 out of 5 by from Turbo Tax is Great Works fine, gets the job done. Has for years for me. Only problem I had this year was program gave a not responding several times.
Date published: 2021-05-23
Rated 2 out of 5 by from Problems I could not get the charitable contributions to work!!!!
Date published: 2021-05-23
Rated 5 out of 5 by from Turbo Tax is awesome!! I have been using turbo tax for over 20 years, every year for friends and family. Very user friendly and the helpful hints with examples, suggestions. Makes tax filing fun and always a pleasant learning experience.
Date published: 2021-05-23
Rated 5 out of 5 by from Great Job Extremely easy to guide through. Turbo Tax made filing my taxes less stressful.
Date published: 2021-05-23
Rated 4 out of 5 by from Disc version is great. Online version not so much I tried using the version of turbotax premier from online thinking it would be the same as the disc versions I have used for years, but it is not. For example it took me over three hours (1 1/2 hours on the phone with support) to be able to transfer previous years information to this years return. After additional problems I just purchased the disc version. The first thing it asked was whether I wanted to transfer previous information, and instantly did it with no issues. So disc version great. No way will I try the online version again
Date published: 2021-05-23
Rated 3 out of 5 by from Repetitive Have used TT for years, every year seems more questions have to be re-answered instead of the application prepopulating previously entered answers. I am sw test manager and understand that first time through everything needs to be cleared to prompt the user....but after that populate the dialogs with previous state. This would make application flow much better.
Date published: 2021-05-23
Rated 3 out of 5 by from Turbo Tax Premier Pretty disappointed that I paid for premier desktop and it wouldn't even allow me to import crypto transactions and I had to manually type them all in. This needs to be updated for next year.
Date published: 2021-05-23
Rated 1 out of 5 by from sux horrible as compared to past performance... no last year info and data...had to download 2019 info that did not submit scd d loss carryforward. really bad...no prior year comparison. almost went to H & R.
Date published: 2021-05-23
All TurboTax® Offerings Reviews - Page 341