TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from I HAVE USED TURBO TAX FOR MANY YEARS. LOVE IT! GETTING OLDER, MORE OF A STRUGGLE TO DO TAXES BUT TURBO TAX TO THE RESCUE. ALL THE HELP I NEED AND MY TAXES ARE NOT SIMPLE!
Date published: 2021-04-13
Rated 5 out of 5 by from It is great to be led through the entire process It still seems to take a while to complete the forms, but it is nice to do it at home.
Date published: 2021-04-13
Rated 5 out of 5 by from Another successful year filing taxes with Turbotax Thanks Turbotax! Another successful year filing taxes made easy with your assistance.
Date published: 2021-04-13
Rated 5 out of 5 by from Great Program, Just One Major Glitch I have been using TurboTax Business for many years and find it to be extremely user friendly. I haven't run into any problems with the program. It's powerful and covers everything I need to do the Trust and Partnership (LLC) returns I prepare. However, in both 2019 and 2020, I ran into a very annoying problem with the activation of the program. It seems that every time Microsoft does an update to Windows, it must erase some data field and TurboTax thinks I am installing it for the first time, asking for the license code again. I work on these returns throughout March and April each year and I end up getting a message that I have installed the program 5 times and that is all I get. So far the only resolution is to call TurboTax and they end up sending me another code. This is very time consuming and needs to be fixed. Without this issue, the program would be fantastic.
Date published: 2021-04-13
Rated 4 out of 5 by from helped, would have been confused without. nice step by step process. Was very helpful in navigating.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use. With the simple questions I didn't need to ask any questions.
Date published: 2021-04-13
Rated 5 out of 5 by from Thank you for saving my rear. I was worried that I wouldn't get this done in time due to some late paper work. I didnt have time to find an accountant but I had all the numbers from the year with me which is probably what made this product easy to use.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome I didn't always understandable but I finally finished.
Date published: 2021-04-13
Rated 3 out of 5 by from Pretty buggy this year The error check failed to identify clearly the places where omitted information needed to be supplied. The information requested was all on the data we imported, but no biggie if it is easy to make the corrections: it wasn't. We got some phone help, and the rep was cheerful and competent, but we both agreed that we more or less stumbled on to the needed information. E-filing was a mess. We had used a CPA last year, and our return was rejected for having the wrong PIN. We tried again with the last PIn we had used in TT and still don't know whather that filing was rejected or never went in: currently printing to file by mail.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is easy for me to use Turbo Tax is self explanatory and live assistance is available and they are quick to answer and very knowledgeable and patient.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3395
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I HAVE USED TURBO TAX FOR MANY YEARS. LOVE IT! GETTING OLDER, MORE OF A STRUGGLE TO DO TAXES BUT TURBO TAX TO THE RESCUE. ALL THE HELP I NEED AND MY TAXES ARE NOT SIMPLE!
Date published: 2021-04-13
Rated 5 out of 5 by from It is great to be led through the entire process It still seems to take a while to complete the forms, but it is nice to do it at home.
Date published: 2021-04-13
Rated 5 out of 5 by from Another successful year filing taxes with Turbotax Thanks Turbotax! Another successful year filing taxes made easy with your assistance.
Date published: 2021-04-13
Rated 5 out of 5 by from Great Program, Just One Major Glitch I have been using TurboTax Business for many years and find it to be extremely user friendly. I haven't run into any problems with the program. It's powerful and covers everything I need to do the Trust and Partnership (LLC) returns I prepare. However, in both 2019 and 2020, I ran into a very annoying problem with the activation of the program. It seems that every time Microsoft does an update to Windows, it must erase some data field and TurboTax thinks I am installing it for the first time, asking for the license code again. I work on these returns throughout March and April each year and I end up getting a message that I have installed the program 5 times and that is all I get. So far the only resolution is to call TurboTax and they end up sending me another code. This is very time consuming and needs to be fixed. Without this issue, the program would be fantastic.
Date published: 2021-04-13
Rated 4 out of 5 by from helped, would have been confused without. nice step by step process. Was very helpful in navigating.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use. With the simple questions I didn't need to ask any questions.
Date published: 2021-04-13
Rated 5 out of 5 by from Thank you for saving my rear. I was worried that I wouldn't get this done in time due to some late paper work. I didnt have time to find an accountant but I had all the numbers from the year with me which is probably what made this product easy to use.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome I didn't always understandable but I finally finished.
Date published: 2021-04-13
Rated 3 out of 5 by from Pretty buggy this year The error check failed to identify clearly the places where omitted information needed to be supplied. The information requested was all on the data we imported, but no biggie if it is easy to make the corrections: it wasn't. We got some phone help, and the rep was cheerful and competent, but we both agreed that we more or less stumbled on to the needed information. E-filing was a mess. We had used a CPA last year, and our return was rejected for having the wrong PIN. We tried again with the last PIn we had used in TT and still don't know whather that filing was rejected or never went in: currently printing to file by mail.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is easy for me to use Turbo Tax is self explanatory and live assistance is available and they are quick to answer and very knowledgeable and patient.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3395