TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Problems with 2020 Version Turbo Tax CD We had problems with this 2020 Taxes CD version. It's the first time since we started using Turbo Tax, which has been more than 15 y3ars. There seemed to be glitches that were found when first reviewed, mostly on the Federal forms, and kept coming up. Usually only one per review. When we finally got a full approval of both Federal & State, we submitted them via e-filing. Later that same day we got emails that both e-filings were rejected. This was after Turbo Tax found no more errors. Then we tried to figure out the reason. They said our "spouse" AGI was not correct. Directions we asked about were not helpful. We believe the information we saw online was only for virtual Turbo Tax, not for the program we purchased. There must have been program errors on the 2020 taxes version.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is great but sneaky with hidden fees I thought Turbo Tax made it really easy to do my taxes. The process was thorough and explained all the steps clearly. The only thing I didn't like is that I was given several options to take and then found out at the end I was being charged for the option. Maybe I just missed the fee info but there was no way to change it at the end.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Used TurboTax for years, and although I have tried other software in the past I have always come back to number 1. TurboTax!
Date published: 2021-04-12
Rated 5 out of 5 by from Super Easy Excellent, easy to understand and easy to use. Excellent!! 5 Star
Date published: 2021-04-12
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is super easy to use! I've used them multiple times already and have never been dissapointed. I would highly recommend using them!
Date published: 2021-04-12
Rated 5 out of 5 by from What an improvement over the years! Thank you I received several K-1 forms this year and so far with the ability to import .thx files directly into TurboTax all is well.
Date published: 2021-04-12
Rated 5 out of 5 by from good great experience with filing my taxes. I am satisfied with turbo tax
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax was easy and fast! I was able to complete the FREE version of Turbotax for both Federal and State taxes. It was easy and fast!
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Reliable! Confident my tax return is correct.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax was Awesome The CPA called me and walked me thru the process. I am so thankful I went thru turbo tax again for the 7th or 8th year.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3393
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Problems with 2020 Version Turbo Tax CD We had problems with this 2020 Taxes CD version. It's the first time since we started using Turbo Tax, which has been more than 15 y3ars. There seemed to be glitches that were found when first reviewed, mostly on the Federal forms, and kept coming up. Usually only one per review. When we finally got a full approval of both Federal & State, we submitted them via e-filing. Later that same day we got emails that both e-filings were rejected. This was after Turbo Tax found no more errors. Then we tried to figure out the reason. They said our "spouse" AGI was not correct. Directions we asked about were not helpful. We believe the information we saw online was only for virtual Turbo Tax, not for the program we purchased. There must have been program errors on the 2020 taxes version.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is great but sneaky with hidden fees I thought Turbo Tax made it really easy to do my taxes. The process was thorough and explained all the steps clearly. The only thing I didn't like is that I was given several options to take and then found out at the end I was being charged for the option. Maybe I just missed the fee info but there was no way to change it at the end.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent Used TurboTax for years, and although I have tried other software in the past I have always come back to number 1. TurboTax!
Date published: 2021-04-12
Rated 5 out of 5 by from Super Easy Excellent, easy to understand and easy to use. Excellent!! 5 Star
Date published: 2021-04-12
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is super easy to use! I've used them multiple times already and have never been dissapointed. I would highly recommend using them!
Date published: 2021-04-12
Rated 5 out of 5 by from What an improvement over the years! Thank you I received several K-1 forms this year and so far with the ability to import .thx files directly into TurboTax all is well.
Date published: 2021-04-12
Rated 5 out of 5 by from good great experience with filing my taxes. I am satisfied with turbo tax
Date published: 2021-04-12
Rated 5 out of 5 by from Turbotax was easy and fast! I was able to complete the FREE version of Turbotax for both Federal and State taxes. It was easy and fast!
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Reliable! Confident my tax return is correct.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax was Awesome The CPA called me and walked me thru the process. I am so thankful I went thru turbo tax again for the 7th or 8th year.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3393