TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from It's nice, but charging $40 processing fee isn't I like being able to go through and do my taxes, but I wish they wouldn't try and charge a $40 processing fee to use your return to pay for upgraded services.
Date published: 2021-04-13
Rated 5 out of 5 by from Simple and easy process was easy and walks you through every step and tells you exactly what you are getting and how they got that amount.
Date published: 2021-04-13
Rated 4 out of 5 by from Not as easy as it was in previous years I had to fill out more information myself than I did in the past.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use very quick and efficient I have used Turbotax for 8 years now and it has always been easy and fast. It takes less than 30 minutes to complete and I have not had issues with filing on time. Great product and if you do not need the extras it is a great free product.
Date published: 2021-04-13
Rated 3 out of 5 by from Had Some Issues with this year's TurboTas Overall, it was a good experience, but with my state tax returns it forced me to put information in about college savings account as well as some other things. Not a real good Illinois Tax Form
Date published: 2021-04-13
Rated 5 out of 5 by from Great Experience in General and with Upgrade We've been using TurboTax since 2014 and have really appreciated how simple it makes the whole process. This year, we discovered that we'd made an error on one of our w4s, so we decided to pay for the TurboTax Max upgrade for peace of mind, and the Live Help we received was fantastic. We used the Live Help chat function to answer a question, and then we used the Expert Review (with representative Maria Victoria) at the end. She was very knowledgable and informative, and was able to save us a decent chunk of money. While we hope to not feel the need to pay for the TurboTax upgrade every year, it was certainly well worth it this time around, and we will definitely consider using it again.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax made a difficult year a breeze Simple and easy to use. I appreciated the tips and advice
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent help The associate was very helpful and understanding and polite
Date published: 2021-04-13
Rated 5 out of 5 by from Filed Trust Return This software was excellent for filing and printing 1041 Trust Return. It uploads data from prior year's return, such as beneficiaries, capital loss carry forward and filer info. Appreciate electronic filing option.
Date published: 2021-04-13
Rated 5 out of 5 by from LOVE Turbo Tax! Glad Turbo was there for me! I never had to file state tax as a non-resident so I was extremely confused. I requested to speak with an expert and an appointment was scheduled for me a week later. I received a call from the expert. He was very professional, kind, patient and knowledgeable of the product. He was able to walk me through TurboTax program to correct and finalize my return and answer a couple questions I had as well. I've used this program for years and have always loved it. It works wonderfully!!!!!!
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It's nice, but charging $40 processing fee isn't I like being able to go through and do my taxes, but I wish they wouldn't try and charge a $40 processing fee to use your return to pay for upgraded services.
Date published: 2021-04-13
Rated 5 out of 5 by from Simple and easy process was easy and walks you through every step and tells you exactly what you are getting and how they got that amount.
Date published: 2021-04-13
Rated 4 out of 5 by from Not as easy as it was in previous years I had to fill out more information myself than I did in the past.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use very quick and efficient I have used Turbotax for 8 years now and it has always been easy and fast. It takes less than 30 minutes to complete and I have not had issues with filing on time. Great product and if you do not need the extras it is a great free product.
Date published: 2021-04-13
Rated 3 out of 5 by from Had Some Issues with this year's TurboTas Overall, it was a good experience, but with my state tax returns it forced me to put information in about college savings account as well as some other things. Not a real good Illinois Tax Form
Date published: 2021-04-13
Rated 5 out of 5 by from Great Experience in General and with Upgrade We've been using TurboTax since 2014 and have really appreciated how simple it makes the whole process. This year, we discovered that we'd made an error on one of our w4s, so we decided to pay for the TurboTax Max upgrade for peace of mind, and the Live Help we received was fantastic. We used the Live Help chat function to answer a question, and then we used the Expert Review (with representative Maria Victoria) at the end. She was very knowledgable and informative, and was able to save us a decent chunk of money. While we hope to not feel the need to pay for the TurboTax upgrade every year, it was certainly well worth it this time around, and we will definitely consider using it again.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax made a difficult year a breeze Simple and easy to use. I appreciated the tips and advice
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent help The associate was very helpful and understanding and polite
Date published: 2021-04-13
Rated 5 out of 5 by from Filed Trust Return This software was excellent for filing and printing 1041 Trust Return. It uploads data from prior year's return, such as beneficiaries, capital loss carry forward and filer info. Appreciate electronic filing option.
Date published: 2021-04-13
Rated 5 out of 5 by from LOVE Turbo Tax! Glad Turbo was there for me! I never had to file state tax as a non-resident so I was extremely confused. I requested to speak with an expert and an appointment was scheduled for me a week later. I received a call from the expert. He was very professional, kind, patient and knowledgeable of the product. He was able to walk me through TurboTax program to correct and finalize my return and answer a couple questions I had as well. I've used this program for years and have always loved it. It works wonderfully!!!!!!
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3378