TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Billed Amount for State E-file not as shown Turbo tax showed an amount of $20 to file my Georgia State Tax forms. When Visa was entered. The amount appeared as $25 not $20. I paid more to file than the refund. Why is there a discrepancy in the fee?
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax Cost Too Much! Cost too much. Always tries to upgrade to charge more.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Confusing language in that perhaps some terms have dual or double meaning to the user.
Date published: 2021-05-18
Rated 4 out of 5 by from confusing at times I found myself very confused and frustrated at times.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Easy to use and input information Will Definitely use it again
Date published: 2021-05-18
Rated 5 out of 5 by from Nice and Easy! Turbo Tax makes taxes easy to fill out and file. Also it fast as long as you have all your paperwork handy.
Date published: 2021-05-18
Rated 3 out of 5 by from Easy but Expensive Other tax filing programs are more affordable!!!!!
Date published: 2021-05-18
Rated 3 out of 5 by from Easy to use but misleading payment options Turbo Tax is easy to use, but they keep hitting us up to upgrade while we are preparing taxes, even stating that I can't enter certain information unless I upgrade. However, ultimately I was able to enter my information anyway. I know exactly what forms I need-- I've been filing my taxes for 20+ years now-- and to keep hitting me up for upgrades for "help" while I'm trying to enter the information I KNOW I need to enter is SO FRUSTRATING and very misleading.
Date published: 2021-05-18
Rated 5 out of 5 by from Thank You! Thank You! Always great. Good intergrations for 2020!!!!!!!!!!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax Is Easy and Useful Process was easy and filing was free for federal and state this year
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 338
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Billed Amount for State E-file not as shown Turbo tax showed an amount of $20 to file my Georgia State Tax forms. When Visa was entered. The amount appeared as $25 not $20. I paid more to file than the refund. Why is there a discrepancy in the fee?
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax Cost Too Much! Cost too much. Always tries to upgrade to charge more.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Confusing language in that perhaps some terms have dual or double meaning to the user.
Date published: 2021-05-18
Rated 4 out of 5 by from confusing at times I found myself very confused and frustrated at times.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Easy to use and input information Will Definitely use it again
Date published: 2021-05-18
Rated 5 out of 5 by from Nice and Easy! Turbo Tax makes taxes easy to fill out and file. Also it fast as long as you have all your paperwork handy.
Date published: 2021-05-18
Rated 3 out of 5 by from Easy but Expensive Other tax filing programs are more affordable!!!!!
Date published: 2021-05-18
Rated 3 out of 5 by from Easy to use but misleading payment options Turbo Tax is easy to use, but they keep hitting us up to upgrade while we are preparing taxes, even stating that I can't enter certain information unless I upgrade. However, ultimately I was able to enter my information anyway. I know exactly what forms I need-- I've been filing my taxes for 20+ years now-- and to keep hitting me up for upgrades for "help" while I'm trying to enter the information I KNOW I need to enter is SO FRUSTRATING and very misleading.
Date published: 2021-05-18
Rated 5 out of 5 by from Thank You! Thank You! Always great. Good intergrations for 2020!!!!!!!!!!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax Is Easy and Useful Process was easy and filing was free for federal and state this year
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 338