TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo ready somewhat easy to use. had to ask for a little help but help was always there
Date published: 2022-04-03
Rated 5 out of 5 by from Great! Technology works awesomely. Easy and quick to use.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is my favorite It is easy, quick and self intuitive. I find it improved from the last year.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is so easy and great! Thank you for making taxes easy! I recommend it to everyone.
Date published: 2022-04-03
Rated 5 out of 5 by from Guaranteed success with TBTX! TBTX is a superb product, beautifully explained and easily usable! But the last section of it - is missing a statement/question. The missing item should be "DID YOU GET FORM 6419? YES/NO. YES - do...NO - exit (or move on...)
Date published: 2022-04-03
Rated 4 out of 5 by from TurboTax was very helpful and easy to use. The initial inputs were very easy to use. Very nice menu driven online software. Only one out of their three experts were able to help us. The last online chat expert was great, but the experts just prior to this gave us the wrong information.
Date published: 2022-04-03
Rated 2 out of 5 by from Massachusetts State Tax Amendments don't work Tried 2 times so far -- the program updated between first and second attempt. The first time it gave me a nondescript error when trying to e-file the amended filing (MA requires that amendments be e-filed). The E-File status then showed 2x MA accepted filings, but one of the 2 doesn't do anything when I click "Continue" (to get required forms and information). The second time (today) it wouldn't e-file at all, without a reason, and there is no obvious change to anything. The second time the review told me
Date published: 2022-04-03
Rated 5 out of 5 by from Another great experience! The interface runs so much more smoothly than in previous years. The tax expert, Chris, that I got connected with was competent and patient. Very happy with my peace of mind!
Date published: 2022-04-03
Rated 3 out of 5 by from Turbo Tax Review Turbo Tax 2022 was very confusing and time consuming for me this year compared to previous years. Most bothersome was during checks for errors. Forms would pop up asking me to fill in blank forms that had no information in them. There was no indication from where the form came, in what section of Turbo Tax it was located, or how I could possibly figure out anything about the form. Yet errors popped up continually, even when I was performing my final prep to submit. I submitted anyway not having a clue as to what it could possibly be.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Experience Donna was extremely helpful and patient with all of the nuances of my tax return and even helped me set things up for next year
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3370
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo ready somewhat easy to use. had to ask for a little help but help was always there
Date published: 2022-04-03
Rated 5 out of 5 by from Great! Technology works awesomely. Easy and quick to use.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is my favorite It is easy, quick and self intuitive. I find it improved from the last year.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is so easy and great! Thank you for making taxes easy! I recommend it to everyone.
Date published: 2022-04-03
Rated 5 out of 5 by from Guaranteed success with TBTX! TBTX is a superb product, beautifully explained and easily usable! But the last section of it - is missing a statement/question. The missing item should be "DID YOU GET FORM 6419? YES/NO. YES - do...NO - exit (or move on...)
Date published: 2022-04-03
Rated 4 out of 5 by from TurboTax was very helpful and easy to use. The initial inputs were very easy to use. Very nice menu driven online software. Only one out of their three experts were able to help us. The last online chat expert was great, but the experts just prior to this gave us the wrong information.
Date published: 2022-04-03
Rated 2 out of 5 by from Massachusetts State Tax Amendments don't work Tried 2 times so far -- the program updated between first and second attempt. The first time it gave me a nondescript error when trying to e-file the amended filing (MA requires that amendments be e-filed). The E-File status then showed 2x MA accepted filings, but one of the 2 doesn't do anything when I click "Continue" (to get required forms and information). The second time (today) it wouldn't e-file at all, without a reason, and there is no obvious change to anything. The second time the review told me
Date published: 2022-04-03
Rated 5 out of 5 by from Another great experience! The interface runs so much more smoothly than in previous years. The tax expert, Chris, that I got connected with was competent and patient. Very happy with my peace of mind!
Date published: 2022-04-03
Rated 3 out of 5 by from Turbo Tax Review Turbo Tax 2022 was very confusing and time consuming for me this year compared to previous years. Most bothersome was during checks for errors. Forms would pop up asking me to fill in blank forms that had no information in them. There was no indication from where the form came, in what section of Turbo Tax it was located, or how I could possibly figure out anything about the form. Yet errors popped up continually, even when I was performing my final prep to submit. I submitted anyway not having a clue as to what it could possibly be.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Experience Donna was extremely helpful and patient with all of the nuances of my tax return and even helped me set things up for next year
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3370