TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Doesn't get any easier. recommend to all my friends
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome Fast and easy. Showed step by step through the whole process.
Date published: 2021-04-12
Rated 5 out of 5 by from Best Tax Filing Company Ever Everything is simple, fast, easy, and convenient! I have used turbo tax for over six years now and I'll never go back or pay anyone else to do my taxes! It's cheap, and fast to get everything figured out! Also, at the end of filing you can simply e-file and all your previous years taxes will be saved!
Date published: 2021-04-12
Rated 2 out of 5 by from Turbo Tax had a programing bug Kept looping (must uncheck a box in an asset that is to be depreciated). After unchecking it, smart check checks clear but then when transmitting , it comes up with the same error again and keeps looping. Removed the asset completely and tried to add but keeps looping adding the asset. Talked to tech and was told to talk to live expert who told me to add the asset as an expense instead which worked but Asset depreciation never worked.
Date published: 2021-04-12
Rated 5 out of 5 by from good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good
Date published: 2021-04-12
Rated 3 out of 5 by from Technical issues We typically have a good experience. This year the system does not recognize our password and there is no way to receive the verification options. It does not send an email or text. Created a new account and now nothing seems to work.
Date published: 2021-04-12
Rated 5 out of 5 by from Optimized for Understandability and Excellence - Fast processing and no wasted time - Understandable and emphasis on being well informed - Easy to use and user friendly
Date published: 2021-04-12
Rated 5 out of 5 by from Extremely helpful I have been using Turbo Tax Deluxe for many years now. I would not be able to do my Tax Returns without it. Some of the Federal Tax Rules and Regulations are confusing to say the least. Turbo Tax Deluxe guides you through all the different pages and lets you know when you make a mistake. When you are done, they let you know that everything is correct. It is also very helpful that they download all your information from the previous tax year to your current Tax return which saves a lot of time.
Date published: 2021-04-12
Rated 5 out of 5 by from I Love Turbo Tax This is the 5th year I have used Turbo Tax. It is easy to use and walks you through every step.
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax Rating Relative to 5 years ago, Turbo Tax is less satisfying. Too hard to research questions, can never talk to an actual person, much less a tax expert. Hard to follow calculation sheets. No very self explanatory.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3356
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Doesn't get any easier. recommend to all my friends
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome Fast and easy. Showed step by step through the whole process.
Date published: 2021-04-12
Rated 5 out of 5 by from Best Tax Filing Company Ever Everything is simple, fast, easy, and convenient! I have used turbo tax for over six years now and I'll never go back or pay anyone else to do my taxes! It's cheap, and fast to get everything figured out! Also, at the end of filing you can simply e-file and all your previous years taxes will be saved!
Date published: 2021-04-12
Rated 2 out of 5 by from Turbo Tax had a programing bug Kept looping (must uncheck a box in an asset that is to be depreciated). After unchecking it, smart check checks clear but then when transmitting , it comes up with the same error again and keeps looping. Removed the asset completely and tried to add but keeps looping adding the asset. Talked to tech and was told to talk to live expert who told me to add the asset as an expense instead which worked but Asset depreciation never worked.
Date published: 2021-04-12
Rated 5 out of 5 by from good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good
Date published: 2021-04-12
Rated 3 out of 5 by from Technical issues We typically have a good experience. This year the system does not recognize our password and there is no way to receive the verification options. It does not send an email or text. Created a new account and now nothing seems to work.
Date published: 2021-04-12
Rated 5 out of 5 by from Optimized for Understandability and Excellence - Fast processing and no wasted time - Understandable and emphasis on being well informed - Easy to use and user friendly
Date published: 2021-04-12
Rated 5 out of 5 by from Extremely helpful I have been using Turbo Tax Deluxe for many years now. I would not be able to do my Tax Returns without it. Some of the Federal Tax Rules and Regulations are confusing to say the least. Turbo Tax Deluxe guides you through all the different pages and lets you know when you make a mistake. When you are done, they let you know that everything is correct. It is also very helpful that they download all your information from the previous tax year to your current Tax return which saves a lot of time.
Date published: 2021-04-12
Rated 5 out of 5 by from I Love Turbo Tax This is the 5th year I have used Turbo Tax. It is easy to use and walks you through every step.
Date published: 2021-04-12
Rated 3 out of 5 by from Turbo Tax Rating Relative to 5 years ago, Turbo Tax is less satisfying. Too hard to research questions, can never talk to an actual person, much less a tax expert. Hard to follow calculation sheets. No very self explanatory.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3356