TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It’s easy Easy to use but they get you at the end. Free ended up costing $105. But it’s done and it was quick
Date published: 2022-03-28
Rated 3 out of 5 by from I Like TurboTax In the past I would have given raving reviews for TurboTax, easy to use and much cheaper than going to an accountant especially with the higher limits on deductables. This year I have had more problems, in particular error code 70001 which required rebooting my modem, router and computer multiple times.
Date published: 2022-03-28
Rated 5 out of 5 by from Confident Review I was pretty confident filing my taxes, but since this is the first year not using a CPA, I wanted to get everything looked over. James went through everything with me at my pace and answered all my questions.
Date published: 2022-03-28
Rated 1 out of 5 by from Sucked this year! 1st time ever Form 116 wasn’t ready then secondary schedule wasn’t ready, was given a useless 20% off which I couldn’t use because I had already paid my fee’
Date published: 2022-03-28
Rated 5 out of 5 by from Easy and Accurate Filed federal and state tax. Very comprehensive. My only complaint was that I had trouble finding where to list 2021 Estimated taxes. But, an estimate the forms were included by Turbo tax at the end. Yay
Date published: 2022-03-28
Rated 4 out of 5 by from Overall Good Experience My 3rd consecutive year with TT. Overall a positive experience; I enjoy the efficiency with uploading information (e.g., drag/drop) and retention of previous year's base information. Navigating submenus was not always straightforward, for example, knowing where to list completed Estimated Payments. I assumed the program would ask me if I had made any during the TY, as opposed to looking for the input line item (under "Income" oddly). The only apparent flaw that I identified this year is that, for reporting a capital gain from sale of privately help stock, I marked that I was not provided a 1099B. At this point, it would have been helpful for the TT instructions to automatically indicate that, in the absence of a 1099B, I simply needed to a single .pdf that contains the information that the IRS may want to check: cost basis; sales proceeds; date. Instead, the program continued to assume and instruct me to attach a 1099B. This led to significant consternation and unproductive time engaging a Turbotax specialist (who was very responsive) and having to contact the seller to confirm that in fact, a 1099B is not issued for the sale and therefore is not available for the IRS.
Date published: 2022-03-28
Rated 5 out of 5 by from Super Easy It is crazy to me how easy it is to file, even with complicated distributions and things of that sort. Almost feels like something I am looking forward to doing every year.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax found all of my errors. Thank you. I tried to rush through and was continually making errors. but Turbo Tax kept me on track and knew when I left things out. Saved me a lot of trouble.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is the best The customer service was great and I really enjoyed my experience. The expert did a great job and maximized on my refund. I'm happy with the service.
Date published: 2022-03-28
Rated 5 out of 5 by from TurboEasy! So easy to do your taxes with Turbotax. I even had a question for an agent. Within 12 minutes I had an expert on the phone. He walked me through the problem and answered all my questions.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3351
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It’s easy Easy to use but they get you at the end. Free ended up costing $105. But it’s done and it was quick
Date published: 2022-03-28
Rated 3 out of 5 by from I Like TurboTax In the past I would have given raving reviews for TurboTax, easy to use and much cheaper than going to an accountant especially with the higher limits on deductables. This year I have had more problems, in particular error code 70001 which required rebooting my modem, router and computer multiple times.
Date published: 2022-03-28
Rated 5 out of 5 by from Confident Review I was pretty confident filing my taxes, but since this is the first year not using a CPA, I wanted to get everything looked over. James went through everything with me at my pace and answered all my questions.
Date published: 2022-03-28
Rated 1 out of 5 by from Sucked this year! 1st time ever Form 116 wasn’t ready then secondary schedule wasn’t ready, was given a useless 20% off which I couldn’t use because I had already paid my fee’
Date published: 2022-03-28
Rated 5 out of 5 by from Easy and Accurate Filed federal and state tax. Very comprehensive. My only complaint was that I had trouble finding where to list 2021 Estimated taxes. But, an estimate the forms were included by Turbo tax at the end. Yay
Date published: 2022-03-28
Rated 4 out of 5 by from Overall Good Experience My 3rd consecutive year with TT. Overall a positive experience; I enjoy the efficiency with uploading information (e.g., drag/drop) and retention of previous year's base information. Navigating submenus was not always straightforward, for example, knowing where to list completed Estimated Payments. I assumed the program would ask me if I had made any during the TY, as opposed to looking for the input line item (under "Income" oddly). The only apparent flaw that I identified this year is that, for reporting a capital gain from sale of privately help stock, I marked that I was not provided a 1099B. At this point, it would have been helpful for the TT instructions to automatically indicate that, in the absence of a 1099B, I simply needed to a single .pdf that contains the information that the IRS may want to check: cost basis; sales proceeds; date. Instead, the program continued to assume and instruct me to attach a 1099B. This led to significant consternation and unproductive time engaging a Turbotax specialist (who was very responsive) and having to contact the seller to confirm that in fact, a 1099B is not issued for the sale and therefore is not available for the IRS.
Date published: 2022-03-28
Rated 5 out of 5 by from Super Easy It is crazy to me how easy it is to file, even with complicated distributions and things of that sort. Almost feels like something I am looking forward to doing every year.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax found all of my errors. Thank you. I tried to rush through and was continually making errors. but Turbo Tax kept me on track and knew when I left things out. Saved me a lot of trouble.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is the best The customer service was great and I really enjoyed my experience. The expert did a great job and maximized on my refund. I'm happy with the service.
Date published: 2022-03-28
Rated 5 out of 5 by from TurboEasy! So easy to do your taxes with Turbotax. I even had a question for an agent. Within 12 minutes I had an expert on the phone. He walked me through the problem and answered all my questions.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3351