TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Disappointing TurboTax Business This is the sixth year I've used TTB for the Estate tax returns. Many parts of it are easy to use and understand, but there are other areas that should be worked on. Here are some examples: There is no help for estates that have a lot of real estate to dispose of and there is no help for an Estate that receives K-1's from another Estate. What I mean by no help, is that the interview questions do not cover these areas so you have to figure it out on your own how to properly report these items. These two areas need a lot of work to make TTB user friendly. So why did I continue to use it? Well, I've used TT for my personal taxes for many many years and it is great. So I stuck it out with TTB and struggled along with it because there are not many other alternatives. If the Estate had been bigger I would have recommended just turning it over to a CPA firm.
Date published: 2021-05-24
Rated 5 out of 5 by from TT is great Good information and very intuitive. Glad I went this route.
Date published: 2021-05-24
Rated 5 out of 5 by from Very thorough Painless and quick. Would highly recommend to professionals with limited time.
Date published: 2021-05-24
Rated 5 out of 5 by from Quick, fast, simple I appreciate this service. Fast, reliable, and easy to use.
Date published: 2021-05-24
Rated 5 out of 5 by from LOVED IT IT FITS INTO MY SCHEDULE BETTER THAN WAITING IN A CPA'S OFFICE
Date published: 2021-05-24
Rated 5 out of 5 by from Delores was amazing! My experience with my tax person, Delores, was absolutely amazing! She was quick, easy to contact, friendly and extremely personable! I found myself feeling like she was my friend instead of someone who's doing a job for me! She was awesome!
Date published: 2021-05-24
Rated 5 out of 5 by from Saved me over $6,000 Almost filed at another tax website but I hesitated because it said I owed over $7,800. I decided to try turbo tax out of curiosity, and only owed about $1,100. What a huge weight off my shoulders!
Date published: 2021-05-24
Rated 5 out of 5 by from Turbo Tax is Awesome! The ease of this process removes the fear of filing, and leaves a big blanket feel at the end with security issues put to bed and the ongoing protection.
Date published: 2021-05-24
Rated 4 out of 5 by from Fairly easy to use I like that it saves everything and you can easily go back and edit items.
Date published: 2021-05-24
Rated 5 out of 5 by from Turbo Tax is a great option during the pandemic Ive used Turbo Tax in the past and it is better actually speaking with a Tax Professional.
Date published: 2021-05-24
All TurboTax® Offerings Reviews - Page 336
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Disappointing TurboTax Business This is the sixth year I've used TTB for the Estate tax returns. Many parts of it are easy to use and understand, but there are other areas that should be worked on. Here are some examples: There is no help for estates that have a lot of real estate to dispose of and there is no help for an Estate that receives K-1's from another Estate. What I mean by no help, is that the interview questions do not cover these areas so you have to figure it out on your own how to properly report these items. These two areas need a lot of work to make TTB user friendly. So why did I continue to use it? Well, I've used TT for my personal taxes for many many years and it is great. So I stuck it out with TTB and struggled along with it because there are not many other alternatives. If the Estate had been bigger I would have recommended just turning it over to a CPA firm.
Date published: 2021-05-24
Rated 5 out of 5 by from TT is great Good information and very intuitive. Glad I went this route.
Date published: 2021-05-24
Rated 5 out of 5 by from Very thorough Painless and quick. Would highly recommend to professionals with limited time.
Date published: 2021-05-24
Rated 5 out of 5 by from Quick, fast, simple I appreciate this service. Fast, reliable, and easy to use.
Date published: 2021-05-24
Rated 5 out of 5 by from LOVED IT IT FITS INTO MY SCHEDULE BETTER THAN WAITING IN A CPA'S OFFICE
Date published: 2021-05-24
Rated 5 out of 5 by from Delores was amazing! My experience with my tax person, Delores, was absolutely amazing! She was quick, easy to contact, friendly and extremely personable! I found myself feeling like she was my friend instead of someone who's doing a job for me! She was awesome!
Date published: 2021-05-24
Rated 5 out of 5 by from Saved me over $6,000 Almost filed at another tax website but I hesitated because it said I owed over $7,800. I decided to try turbo tax out of curiosity, and only owed about $1,100. What a huge weight off my shoulders!
Date published: 2021-05-24
Rated 5 out of 5 by from Turbo Tax is Awesome! The ease of this process removes the fear of filing, and leaves a big blanket feel at the end with security issues put to bed and the ongoing protection.
Date published: 2021-05-24
Rated 4 out of 5 by from Fairly easy to use I like that it saves everything and you can easily go back and edit items.
Date published: 2021-05-24
Rated 5 out of 5 by from Turbo Tax is a great option during the pandemic Ive used Turbo Tax in the past and it is better actually speaking with a Tax Professional.
Date published: 2021-05-24
All TurboTax® Offerings Reviews - Page 336