TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Bugs in update procedures make e-filing difficult I have used TurboTax (and its predecessor, MacInTax) for my personal taxes since the 1990s. I have used TurboTax Business since I became a trustee in 2015. The 2019 and 2020 versions of TurboTax, especially Business, have terrible bugs in the automatic AND manual update processes that require Windows expertise to work around. I tried to update many times, both automatically and manually, and after finally getting the manual update to work I still could not e-file any returns because the program thought updates were available but still not installed. I finally had to uninstall the program and reinstall from scratch, then apply the manual updates. This is not acceptable. I intend to ask for at least a 50% discount on next year's version.
Date published: 2021-04-14
Rated 4 out of 5 by from very well done It covers all the information very well and I truly appreciate the year to year carry over of information.
Date published: 2021-04-14
Rated 5 out of 5 by from Invaluable to me I have used TurboTax for a number of years now. I can prepare the taxes for my husband's one-man law office in a matter of hours. I know that my mistakes will be caught and my omissions will be noticeable because I can review every topic that might apply to his business. The IRS and state tax codes are so complicated. I gladly let you guys interpret that for me.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is awesome Been filing with TurboTax for years..no problems at all -
Date published: 2021-04-14
Rated 5 out of 5 by from TURBO TAX GREAT they showed me everything i need to know and help me get ever tax break i could get
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax saved me a lot of time! In high school I was never taught anything about taxes. My parents didn't teach much either. To be honest I didn't even know filing your taxes was a thing! And yes its silly but how was I supposed to know something that I was never taught! I was really stressed about filing my taxes but then I was referred to TurboTax. It made it very easy and it was convenient and fast. I will be using them again! Thank you TurboTax!
Date published: 2021-04-14
Rated 4 out of 5 by from They are there to help So simple to use. They don't give up on you. I have been rejected many time and had to adjust.
Date published: 2021-04-14
Rated 5 out of 5 by from Thank you TurboTax Thanks for making it easy to file my taxes! I was able to put in all donations easily and was guided through all the forms well!
Date published: 2021-04-14
Rated 5 out of 5 by from Very easy to use This product is so easy to use! They offer users the opportunity to compare different ways to file deductions and choose the deduction that will be best, automatically fill out all of the necessary schedules and additional forms! I couldn't be happier with this product.
Date published: 2021-04-14
Rated 4 out of 5 by from Easy every year Has all my info ready to go. Got my forms and i was done in an hour
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3350
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Bugs in update procedures make e-filing difficult I have used TurboTax (and its predecessor, MacInTax) for my personal taxes since the 1990s. I have used TurboTax Business since I became a trustee in 2015. The 2019 and 2020 versions of TurboTax, especially Business, have terrible bugs in the automatic AND manual update processes that require Windows expertise to work around. I tried to update many times, both automatically and manually, and after finally getting the manual update to work I still could not e-file any returns because the program thought updates were available but still not installed. I finally had to uninstall the program and reinstall from scratch, then apply the manual updates. This is not acceptable. I intend to ask for at least a 50% discount on next year's version.
Date published: 2021-04-14
Rated 4 out of 5 by from very well done It covers all the information very well and I truly appreciate the year to year carry over of information.
Date published: 2021-04-14
Rated 5 out of 5 by from Invaluable to me I have used TurboTax for a number of years now. I can prepare the taxes for my husband's one-man law office in a matter of hours. I know that my mistakes will be caught and my omissions will be noticeable because I can review every topic that might apply to his business. The IRS and state tax codes are so complicated. I gladly let you guys interpret that for me.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is awesome Been filing with TurboTax for years..no problems at all -
Date published: 2021-04-14
Rated 5 out of 5 by from TURBO TAX GREAT they showed me everything i need to know and help me get ever tax break i could get
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax saved me a lot of time! In high school I was never taught anything about taxes. My parents didn't teach much either. To be honest I didn't even know filing your taxes was a thing! And yes its silly but how was I supposed to know something that I was never taught! I was really stressed about filing my taxes but then I was referred to TurboTax. It made it very easy and it was convenient and fast. I will be using them again! Thank you TurboTax!
Date published: 2021-04-14
Rated 4 out of 5 by from They are there to help So simple to use. They don't give up on you. I have been rejected many time and had to adjust.
Date published: 2021-04-14
Rated 5 out of 5 by from Thank you TurboTax Thanks for making it easy to file my taxes! I was able to put in all donations easily and was guided through all the forms well!
Date published: 2021-04-14
Rated 5 out of 5 by from Very easy to use This product is so easy to use! They offer users the opportunity to compare different ways to file deductions and choose the deduction that will be best, automatically fill out all of the necessary schedules and additional forms! I couldn't be happier with this product.
Date published: 2021-04-14
Rated 4 out of 5 by from Easy every year Has all my info ready to go. Got my forms and i was done in an hour
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3350