TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from definitely not free says file free federal but when its all said and done they charge you a 3.49 dollar processing fee and forces you to use deluxe package or you can't file and they charge you a 2.49 percent processing fee of your total amount when paying. all there fees generate the price for filing even when its says "free" last year I'm filing with them
Date published: 2022-04-03
Rated 5 out of 5 by from I trust Turbo Tax My live expert was patient, informative, and helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Makes Filing so Much Easier This is my second year filing with turbo tax, without the help of my dad, and it definitely makes the process much easier. I could claim what I needed to and skip the steps that weren’t for me.
Date published: 2022-04-03
Rated 3 out of 5 by from Many Improvements needed Disappointed that TT does not evolve. 1. The Standard Deduction is a black hole. I enter info for itemized deductions, and would like to see *why* you picked standard deduction. Standard printing doesn't include any of that unless I print out *everything* (which is lots and lots of blank stuff). 2. You don't support Maryland 502CR? How am I supposed to know what's in there and if I qualify. 3. AMT is also a black hole. "Tell us if you have to pay AMT" is not what I expect. 4. Entering driver's license info is ridiculous. a) they really shouldn't need this information and b) I ENTERED IT LAST YEAR so TT should prefill this info. 5. still too many times I have to look elsewhere to see what is actually required. e.g. interest on life insurance policies.
Date published: 2022-04-03
Rated 5 out of 5 by from Excellent Tax Software Another year of TurboTax guiding me through a fairly complex year. Definitely the best system I have used to my and several family members' returns.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax does it again! Another tax year behind us! Turbo Tax guided us through the easy sections and walked us through the more difficult sections with great info/detail/help!
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax easy return Very easy to use. Downloading information is a breeze..
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax. Great Easy to use and helps with everything. Comfortable using and captures everything
Date published: 2022-04-03
Rated 3 out of 5 by from Couldn't file an E Return as Turbo Tax couldn't fi Actually did it today (filed electronically) as my brother told me that you could put in zero (0) in the adjusted gross Income per IRS as TurboTax couldn't figure out by 2020 return because I didn't take my required RMD in 2020 and 3 people at Turbo TAX couldn't figure out why I couldn't file electronically so I mailed it in and still haven't received my 2020 refund ($52). I just filed electronically now . It would have bee nice if TurboTax knew about the Zero and notified me. I'm retired and most of my Income is from RMDs, FICA, and a Pension.
Date published: 2022-04-03
Rated 3 out of 5 by from Converting from H&R Block I used Block last year. Had no problem converting files from TT. Returned to TT this year but could not convert all files from Block. That's reason for average rating.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3346
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from definitely not free says file free federal but when its all said and done they charge you a 3.49 dollar processing fee and forces you to use deluxe package or you can't file and they charge you a 2.49 percent processing fee of your total amount when paying. all there fees generate the price for filing even when its says "free" last year I'm filing with them
Date published: 2022-04-03
Rated 5 out of 5 by from I trust Turbo Tax My live expert was patient, informative, and helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Makes Filing so Much Easier This is my second year filing with turbo tax, without the help of my dad, and it definitely makes the process much easier. I could claim what I needed to and skip the steps that weren’t for me.
Date published: 2022-04-03
Rated 3 out of 5 by from Many Improvements needed Disappointed that TT does not evolve. 1. The Standard Deduction is a black hole. I enter info for itemized deductions, and would like to see *why* you picked standard deduction. Standard printing doesn't include any of that unless I print out *everything* (which is lots and lots of blank stuff). 2. You don't support Maryland 502CR? How am I supposed to know what's in there and if I qualify. 3. AMT is also a black hole. "Tell us if you have to pay AMT" is not what I expect. 4. Entering driver's license info is ridiculous. a) they really shouldn't need this information and b) I ENTERED IT LAST YEAR so TT should prefill this info. 5. still too many times I have to look elsewhere to see what is actually required. e.g. interest on life insurance policies.
Date published: 2022-04-03
Rated 5 out of 5 by from Excellent Tax Software Another year of TurboTax guiding me through a fairly complex year. Definitely the best system I have used to my and several family members' returns.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax does it again! Another tax year behind us! Turbo Tax guided us through the easy sections and walked us through the more difficult sections with great info/detail/help!
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax easy return Very easy to use. Downloading information is a breeze..
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax. Great Easy to use and helps with everything. Comfortable using and captures everything
Date published: 2022-04-03
Rated 3 out of 5 by from Couldn't file an E Return as Turbo Tax couldn't fi Actually did it today (filed electronically) as my brother told me that you could put in zero (0) in the adjusted gross Income per IRS as TurboTax couldn't figure out by 2020 return because I didn't take my required RMD in 2020 and 3 people at Turbo TAX couldn't figure out why I couldn't file electronically so I mailed it in and still haven't received my 2020 refund ($52). I just filed electronically now . It would have bee nice if TurboTax knew about the Zero and notified me. I'm retired and most of my Income is from RMDs, FICA, and a Pension.
Date published: 2022-04-03
Rated 3 out of 5 by from Converting from H&R Block I used Block last year. Had no problem converting files from TT. Returned to TT this year but could not convert all files from Block. That's reason for average rating.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3346