TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Needs to be better at estimated taxes The product needs to be more assistful in estimating next year's tax liabilities. I'm retired and my income is SS and whatever I take out of my retirement account and my other investments. I needed this information so that I could project my estimated federal and state taxes. The current list of questions just doesn't lend itself well to these kinds of projections. Instead I had to save a copy of my existing return and then enter projections and create my own 1099-R for projected deductions from retirement accounts and Form 8949 for capital gains on sales of my investments. A step by step method similar to the current year for next year's projected return would be MUCH better than the very few questions that are currently asked to project estimated taxes. I just filed my current year's 2020 tax return and I'm already not looking forward to next year and having to re-engineer the tool's lack of capability to figure out my 2022 estimated tax liability. I have the information I need to do this, but there is no easy way to use the software tool to do this. The process to figure out the following year's estimated taxes should be more similar to the information gathered for the current year's taxes. BTW: Your "terms and conditions" for me providing feedback and an opinion on your product are OVERKILL and almost not a reason NOT to provide or post any feedback.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy Online Tax Service Last year's filing status is still unknown, but this year I hope everything progresses better!
Date published: 2021-04-27
Rated 4 out of 5 by from Great service, too many add on costs Turbo is a great service, but the constant tack on costs they push throughout the filing are unneeded and make me question with price I paid at the beginning for?
Date published: 2021-04-27
Rated 4 out of 5 by from TT Turbo tax-assisted and helped when it was needed. It was nice
Date published: 2021-04-27
Rated 5 out of 5 by from Great Example service and helpful associates , this was my sixth year using Turbo and it seems it has gotten easier to work with. Great software.
Date published: 2021-04-27
Rated 5 out of 5 by from great service Great product always gets the job done, my whole family uses this product
Date published: 2021-04-27
Rated 5 out of 5 by from Amazingly easy to file - will use again! Very easily understood an very comprehensive - far faster than I'd imagined
Date published: 2021-04-27
Rated 5 out of 5 by from Joy is awesome Joy was very helpful. I appreciate her attitude and knowledge.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is a blessing As the tax filings get more complicated Turbo Tax shows us the way to file and gives us confidence that the taxes will be correctly done
Date published: 2021-04-27
Rated 3 out of 5 by from Great system but getting overpriced... Great system but getting overpriced. Not sure why cost keeps going up. It's a self help computer program....
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 3340
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs to be better at estimated taxes The product needs to be more assistful in estimating next year's tax liabilities. I'm retired and my income is SS and whatever I take out of my retirement account and my other investments. I needed this information so that I could project my estimated federal and state taxes. The current list of questions just doesn't lend itself well to these kinds of projections. Instead I had to save a copy of my existing return and then enter projections and create my own 1099-R for projected deductions from retirement accounts and Form 8949 for capital gains on sales of my investments. A step by step method similar to the current year for next year's projected return would be MUCH better than the very few questions that are currently asked to project estimated taxes. I just filed my current year's 2020 tax return and I'm already not looking forward to next year and having to re-engineer the tool's lack of capability to figure out my 2022 estimated tax liability. I have the information I need to do this, but there is no easy way to use the software tool to do this. The process to figure out the following year's estimated taxes should be more similar to the information gathered for the current year's taxes. BTW: Your "terms and conditions" for me providing feedback and an opinion on your product are OVERKILL and almost not a reason NOT to provide or post any feedback.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy Online Tax Service Last year's filing status is still unknown, but this year I hope everything progresses better!
Date published: 2021-04-27
Rated 4 out of 5 by from Great service, too many add on costs Turbo is a great service, but the constant tack on costs they push throughout the filing are unneeded and make me question with price I paid at the beginning for?
Date published: 2021-04-27
Rated 4 out of 5 by from TT Turbo tax-assisted and helped when it was needed. It was nice
Date published: 2021-04-27
Rated 5 out of 5 by from Great Example service and helpful associates , this was my sixth year using Turbo and it seems it has gotten easier to work with. Great software.
Date published: 2021-04-27
Rated 5 out of 5 by from great service Great product always gets the job done, my whole family uses this product
Date published: 2021-04-27
Rated 5 out of 5 by from Amazingly easy to file - will use again! Very easily understood an very comprehensive - far faster than I'd imagined
Date published: 2021-04-27
Rated 5 out of 5 by from Joy is awesome Joy was very helpful. I appreciate her attitude and knowledge.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is a blessing As the tax filings get more complicated Turbo Tax shows us the way to file and gives us confidence that the taxes will be correctly done
Date published: 2021-04-27
Rated 3 out of 5 by from Great system but getting overpriced... Great system but getting overpriced. Not sure why cost keeps going up. It's a self help computer program....
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 3340