TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy It only took about 20 minutes and turbo tax asks the questions and all you do is answer
Date published: 2021-02-22
Rated 4 out of 5 by from TurboTax overall works well As a retiree in NYS, TurboTax works well for me. My tax information is fairly straight-forward, except for NY State Pension payments. I wish the wording could be made clearer for what to input on lines 14 & 16 of Form 1099R for NYS Employees Retirement System. The wording used on those line of my 1099R form is different than the wording being asked by TurboTax and I find it challenging to complete that information each year. My line 14 says "EXEMPT" and my line 16 says "NY". I believe but am never sure that I should leave both of these lines blank or zero. I wish Intuit would clarify this terminology.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very consumer friendly. I will definitely use them again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick and easy to follow great experience with Turbo Tax. the site was easy ti follow
Date published: 2021-02-22
Rated 4 out of 5 by from Could be clearer Could have told me more clearly. I am stressed out due to loss of husband.
Date published: 2021-02-22
Rated 5 out of 5 by from very happy Great help when I used a Tax expert online from Turbo Tax
Date published: 2021-02-22
Rated 5 out of 5 by from Great Experience This is the 8th year filing - each year gets easier with the updates and easy to follow menu.
Date published: 2021-02-22
Rated 5 out of 5 by from Tax Profession was a great help Frank was very helpful and patient with me. He answered all my questions and walked me through the process until I was comfortable with my return. The software was easy and quick
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is outstanding and totally awesome. More information is needed about the self employment sick leave credit. If you work from home, even under quarantine, and are still getting paid, you are not eligible. This is for people who are self employed, must stay home under quarantine, and are not getting paid. This is not clear in the instructions. Otherwise, Turbo tax is the best, and I will use it in the future.
Date published: 2021-02-22
Rated 4 out of 5 by from great but expensive Turbotax is great but expensive. initial price is deceptive
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3337
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is so easy It only took about 20 minutes and turbo tax asks the questions and all you do is answer
Date published: 2021-02-22
Rated 4 out of 5 by from TurboTax overall works well As a retiree in NYS, TurboTax works well for me. My tax information is fairly straight-forward, except for NY State Pension payments. I wish the wording could be made clearer for what to input on lines 14 & 16 of Form 1099R for NYS Employees Retirement System. The wording used on those line of my 1099R form is different than the wording being asked by TurboTax and I find it challenging to complete that information each year. My line 14 says "EXEMPT" and my line 16 says "NY". I believe but am never sure that I should leave both of these lines blank or zero. I wish Intuit would clarify this terminology.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very consumer friendly. I will definitely use them again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick and easy to follow great experience with Turbo Tax. the site was easy ti follow
Date published: 2021-02-22
Rated 4 out of 5 by from Could be clearer Could have told me more clearly. I am stressed out due to loss of husband.
Date published: 2021-02-22
Rated 5 out of 5 by from very happy Great help when I used a Tax expert online from Turbo Tax
Date published: 2021-02-22
Rated 5 out of 5 by from Great Experience This is the 8th year filing - each year gets easier with the updates and easy to follow menu.
Date published: 2021-02-22
Rated 5 out of 5 by from Tax Profession was a great help Frank was very helpful and patient with me. He answered all my questions and walked me through the process until I was comfortable with my return. The software was easy and quick
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is outstanding and totally awesome. More information is needed about the self employment sick leave credit. If you work from home, even under quarantine, and are still getting paid, you are not eligible. This is for people who are self employed, must stay home under quarantine, and are not getting paid. This is not clear in the instructions. Otherwise, Turbo tax is the best, and I will use it in the future.
Date published: 2021-02-22
Rated 4 out of 5 by from great but expensive Turbotax is great but expensive. initial price is deceptive
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3337