TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Mediocre I'm a CPA, and the experience was mediocre as usual. "Tax Experts" seemed only partially knowledgeable on my questions (or just didn't care a whole lot), it's difficult to see how the numbers are actually calculated, and flip back and forth from the forms to the easy file.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is great!! Turbo Tax is easy and convenient to use!! I got it done in no time and was able to get a good refund.
Date published: 2022-04-03
Rated 5 out of 5 by from I like TurboTax Very easy to use, I had a couple of issues but was able to figure them out.
Date published: 2022-04-03
Rated 3 out of 5 by from Live Deluxe version not really worth the extra $ I tried to engage a "LIVE" turbo tax expert but got routed to a bot. I had a very simple question about whether or not I'd need to digitally sign my return, but couldn't get a simple answer. I paid for a "live" agent version of turbotax and feel it was not worth it.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is always my choice Super easy. Always very helpful EVERY step of the way. I would never us anyone else.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is very good very helpful. TurboTax is the best software I used so far
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is the best the futures and explanations made so much easy to file my taxes
Date published: 2022-04-03
Rated 5 out of 5 by from Reassuring experience My experience was very smooth and reassuring. From the onboarding process to connect to a tax preparer straight through the preparation process. Marlon was responsive and knowledgeable. I felt heard and that I was dealing with an experienced professional.
Date published: 2022-04-03
Rated 5 out of 5 by from Very easy to use! Step by step process was great and very easy to use.
Date published: 2022-04-03
Rated 3 out of 5 by from Program put income in that I did not have Went to file and program went from refund of $1318 changed to $2000+. my investigated found program added $3748 In Child credit. I do not have kids????
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Mediocre I'm a CPA, and the experience was mediocre as usual. "Tax Experts" seemed only partially knowledgeable on my questions (or just didn't care a whole lot), it's difficult to see how the numbers are actually calculated, and flip back and forth from the forms to the easy file.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is great!! Turbo Tax is easy and convenient to use!! I got it done in no time and was able to get a good refund.
Date published: 2022-04-03
Rated 5 out of 5 by from I like TurboTax Very easy to use, I had a couple of issues but was able to figure them out.
Date published: 2022-04-03
Rated 3 out of 5 by from Live Deluxe version not really worth the extra $ I tried to engage a "LIVE" turbo tax expert but got routed to a bot. I had a very simple question about whether or not I'd need to digitally sign my return, but couldn't get a simple answer. I paid for a "live" agent version of turbotax and feel it was not worth it.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is always my choice Super easy. Always very helpful EVERY step of the way. I would never us anyone else.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is very good very helpful. TurboTax is the best software I used so far
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax is the best the futures and explanations made so much easy to file my taxes
Date published: 2022-04-03
Rated 5 out of 5 by from Reassuring experience My experience was very smooth and reassuring. From the onboarding process to connect to a tax preparer straight through the preparation process. Marlon was responsive and knowledgeable. I felt heard and that I was dealing with an experienced professional.
Date published: 2022-04-03
Rated 5 out of 5 by from Very easy to use! Step by step process was great and very easy to use.
Date published: 2022-04-03
Rated 3 out of 5 by from Program put income in that I did not have Went to file and program went from refund of $1318 changed to $2000+. my investigated found program added $3748 In Child credit. I do not have kids????
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3334