TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from tHIS I've used Turbo Tax for many years. I had more trouble this year. Just starting was very hard. The process was confusing.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Tax Experience!! I am one of the biggest fans of Turbo Tax. The experience was easy, quick, and made my life much easier! I have been using Turbo Tax for several years and will gladly come back. It is so nice to have every form I need available and ready to use. The import feature for W-2s is Great! See you next year!
Date published: 2021-02-17
Rated 4 out of 5 by from Used turbo for years .. Easy to file but need to explain while going through steps..
Date published: 2021-02-17
Rated 5 out of 5 by from Super Easy & So Convenient!! I Love It! It took me a few days, between work and home, too get everything together. I didn't feel rushed by anyone, but myself, to get this done and after completing it, it felt so convenient, actually It Was Convenient! Just My Thing! Thanks Turbo Tax Intuit Team!!!
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is great Turbo Tax is easy and secure. Checked every detail to make sure returns were correct.
Date published: 2021-02-17
Rated 2 out of 5 by from Very difficult experience >> Couldn't find a form I needed to edit >> Had to call and go through an unhelpful automated system >> Got disconnected twice >> All info was scrambled and had to be re-entered after I finally was able to edit the form
Date published: 2021-02-17
Rated 3 out of 5 by from Rather difficult to understand I found many explanations difficult to understand. Doing correction points on a full screen was time consuming because of the cut down page size. Not a good first time use of the Turbo Tax.
Date published: 2021-02-17
Rated 5 out of 5 by from so much confidence in this product Everything is transferred from the previous year. so easy to update information. I waited for a long time to get them to call me, and then the person who called had to put me on hold and I never did get to talk to a person. Recommend you choose another one of the help options.
Date published: 2021-02-17
Rated 5 out of 5 by from First time using! I am not sure until the Federal comes back and says yes. They should give you ample time to make sure it all works. But, as of right now. It is okay so far.
Date published: 2021-02-17
Rated 4 out of 5 by from WHY DO I PAY EXTRA TO E FILE STATE RETURN SOFTWARE IS USER FRIENDLY. I HAVE USED IT FOR YEARS. LESS EXPENSIVE THAN HIRING A TAX RETURN PRO. USER NEEDS FAMILIARITY WITH HOW TO FILE TAXES.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3334
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from tHIS I've used Turbo Tax for many years. I had more trouble this year. Just starting was very hard. The process was confusing.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Tax Experience!! I am one of the biggest fans of Turbo Tax. The experience was easy, quick, and made my life much easier! I have been using Turbo Tax for several years and will gladly come back. It is so nice to have every form I need available and ready to use. The import feature for W-2s is Great! See you next year!
Date published: 2021-02-17
Rated 4 out of 5 by from Used turbo for years .. Easy to file but need to explain while going through steps..
Date published: 2021-02-17
Rated 5 out of 5 by from Super Easy & So Convenient!! I Love It! It took me a few days, between work and home, too get everything together. I didn't feel rushed by anyone, but myself, to get this done and after completing it, it felt so convenient, actually It Was Convenient! Just My Thing! Thanks Turbo Tax Intuit Team!!!
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is great Turbo Tax is easy and secure. Checked every detail to make sure returns were correct.
Date published: 2021-02-17
Rated 2 out of 5 by from Very difficult experience >> Couldn't find a form I needed to edit >> Had to call and go through an unhelpful automated system >> Got disconnected twice >> All info was scrambled and had to be re-entered after I finally was able to edit the form
Date published: 2021-02-17
Rated 3 out of 5 by from Rather difficult to understand I found many explanations difficult to understand. Doing correction points on a full screen was time consuming because of the cut down page size. Not a good first time use of the Turbo Tax.
Date published: 2021-02-17
Rated 5 out of 5 by from so much confidence in this product Everything is transferred from the previous year. so easy to update information. I waited for a long time to get them to call me, and then the person who called had to put me on hold and I never did get to talk to a person. Recommend you choose another one of the help options.
Date published: 2021-02-17
Rated 5 out of 5 by from First time using! I am not sure until the Federal comes back and says yes. They should give you ample time to make sure it all works. But, as of right now. It is okay so far.
Date published: 2021-02-17
Rated 4 out of 5 by from WHY DO I PAY EXTRA TO E FILE STATE RETURN SOFTWARE IS USER FRIENDLY. I HAVE USED IT FOR YEARS. LESS EXPENSIVE THAN HIRING A TAX RETURN PRO. USER NEEDS FAMILIARITY WITH HOW TO FILE TAXES.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3334