TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is excellent. The live expert that assisted me with the 2020 Filing, Brad, was very efficient, kind and helpful.
Date published: 2021-05-07
Rated 5 out of 5 by from Great job Benneda! Benneda took her time with me. She explained everything. She did an excellent job.
Date published: 2021-05-07
Rated 5 out of 5 by from Fairly simple Fairly simple to use, I don’t suggest online support, but talking to a representative was helpful.
Date published: 2021-05-07
Rated 4 out of 5 by from They were great Answered all questions to best of her ability. Very happy with her
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax is fantastic! It was a great experience and has my approval and support.
Date published: 2021-05-07
Rated 4 out of 5 by from Good Product Turbo tax makes it easy to file. I feel confident I have received all the deductions I nam entitled to.
Date published: 2021-05-07
Rated 5 out of 5 by from It is great It was easy and fast. I would keep doing it on here.
Date published: 2021-05-07
Rated 1 out of 5 by from Has Apple problems and sucks for selling realestat Information for completing or needing to complete Schedule D are poor at best.
Date published: 2021-05-07
Rated 1 out of 5 by from VERY UNHAPPY, and I have used turbotax for decades Turbotax CD continued to lockup when after downloading investment income. Digging through Q&A one finds reference that the CD version is very limited with how many entries it can handle. So I spent an hour with a nice but clueless online rep trying to determine my options and how to switch to the download version which apparently handles more entries. Finally I resigned myself to buying both versions to get my taxes filed. But wait, it gets better. I successfully got my investment income into the online version only to discover that when it downloaded last years data from a PDF (I wondered why PDF not TT file, should have been a clue) I found all the basis data from IRAs and rental history was MISSING - so I got to start over again - we are now on re-enter everything for the tenth time. Then I re-entered the online version with a download of last years TT and successfully entered all investment income only to find out the online version is not the same as the CD version - one cannot open FORMS to go in and correct basis for a stock purchase (Fidelity did not have a date for the purchase). Now I have to save the Online file in turbotax format and finish my taxes in the CD version. FIX YOUR FUNCTIONALITY - no being able to enter several hundred stock transactions without a lockup is a FAIL. Likewise, not being able to open forms in the online version is a FAIL.
Date published: 2021-05-07
Rated 5 out of 5 by from EASY BREEZY! SUPER EASY TO USE & ALSO INFORMATIVE. I WILL NEVER GO BACK TO PAYING TO GET MY TAXES FILED.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 3322
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is excellent. The live expert that assisted me with the 2020 Filing, Brad, was very efficient, kind and helpful.
Date published: 2021-05-07
Rated 5 out of 5 by from Great job Benneda! Benneda took her time with me. She explained everything. She did an excellent job.
Date published: 2021-05-07
Rated 5 out of 5 by from Fairly simple Fairly simple to use, I don’t suggest online support, but talking to a representative was helpful.
Date published: 2021-05-07
Rated 4 out of 5 by from They were great Answered all questions to best of her ability. Very happy with her
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax is fantastic! It was a great experience and has my approval and support.
Date published: 2021-05-07
Rated 4 out of 5 by from Good Product Turbo tax makes it easy to file. I feel confident I have received all the deductions I nam entitled to.
Date published: 2021-05-07
Rated 5 out of 5 by from It is great It was easy and fast. I would keep doing it on here.
Date published: 2021-05-07
Rated 1 out of 5 by from Has Apple problems and sucks for selling realestat Information for completing or needing to complete Schedule D are poor at best.
Date published: 2021-05-07
Rated 1 out of 5 by from VERY UNHAPPY, and I have used turbotax for decades Turbotax CD continued to lockup when after downloading investment income. Digging through Q&A one finds reference that the CD version is very limited with how many entries it can handle. So I spent an hour with a nice but clueless online rep trying to determine my options and how to switch to the download version which apparently handles more entries. Finally I resigned myself to buying both versions to get my taxes filed. But wait, it gets better. I successfully got my investment income into the online version only to discover that when it downloaded last years data from a PDF (I wondered why PDF not TT file, should have been a clue) I found all the basis data from IRAs and rental history was MISSING - so I got to start over again - we are now on re-enter everything for the tenth time. Then I re-entered the online version with a download of last years TT and successfully entered all investment income only to find out the online version is not the same as the CD version - one cannot open FORMS to go in and correct basis for a stock purchase (Fidelity did not have a date for the purchase). Now I have to save the Online file in turbotax format and finish my taxes in the CD version. FIX YOUR FUNCTIONALITY - no being able to enter several hundred stock transactions without a lockup is a FAIL. Likewise, not being able to open forms in the online version is a FAIL.
Date published: 2021-05-07
Rated 5 out of 5 by from EASY BREEZY! SUPER EASY TO USE & ALSO INFORMATIVE. I WILL NEVER GO BACK TO PAYING TO GET MY TAXES FILED.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 3322