TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
DaniLL18 from
TurboTax is amazing
Makes filing taxes so simple. Takes the guess work out of filing taxes
Date published: 2021-02-17
Rated 3 out of 5 by
SoCal Gene from
Turbo Tax needs improvement
I tried TT's "chat" feature and found it is a waste of time. You first get pre-programed answers predicated on word-searches which are insufficient. Then, it takes too long to contact a real human being, and I had to reiterate my issues. Then, they did not understand what I said and I had to repeat myself. Finally, I was disconnected before I got an answer, so it was a waste of my time! Also, all too many times, after marking an answer, it would go back to the beginning of a series of questions, instead of going back where I left off. Stupid and time consuming. My biggest complaint, however, is that your fonts are WAY too thin and too faint, making it hard to see and read.
Date published: 2021-02-17
Rated 5 out of 5 by
Princess park place from
So quick and easy it's wonderful
it's very simple and easy, it does the work for you.
Date published: 2021-02-17
Rated 5 out of 5 by
Adam321 from
Great First Time Filing!
My experience with TurboTax was great. They helped me every step of the way and were very helpful for it being my first time. All of it costed nothing. Darryl was extremely helpful and very friendly.
Date published: 2021-02-17
Rated 5 out of 5 by
Puff 305 from
Turbotax is the best!
I'll never go to the other guys again turbotax is too easy
Date published: 2021-02-17
Rated 5 out of 5 by
Whitlma from
Years & Years & Years We Have Loved Turbotax!
We love how the software is consistently updated with new laws, rules, and expectations involving taxes. The pop-out options to read explanations are typically extremely helpful. We always feel confident that we will be protected or supported if necessary in the unlikely event of an audit or something to that end.
Date published: 2021-02-17
Rated 5 out of 5 by
Adie62 from
Great
The prompts Walked me though it step by step; l liked how it rechecked all the numbers at each step
Date published: 2021-02-17
Rated 4 out of 5 by
lop123 from
TurboTax did an alright job
Was a little confused, at one point TurboTax added on a duplicate of one of my W2s which increased my federal owed amount, but I was quickly able to find the problem and correct it. Otherwise it was a hassle-free experience.
Date published: 2021-02-17
Rated 3 out of 5 by
kmoody7 from
Gets more expensive every year
Wish it would give me an option to do it alone without paying $70 and then another $40 because I decided to pay with my refund. horrible.
Date published: 2021-02-17
Rated 5 out of 5 by
Teresa54 from
Awesome
easy to complete Turbo Tax there to answer any questions
All TurboTax® Offerings Reviews - Page 3320
Date published: 2021-02-17
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
DaniLL18 from
TurboTax is amazing
Makes filing taxes so simple. Takes the guess work out of filing taxes
Date published: 2021-02-17
Rated 3 out of 5 by
SoCal Gene from
Turbo Tax needs improvement
I tried TT's "chat" feature and found it is a waste of time. You first get pre-programed answers predicated on word-searches which are insufficient. Then, it takes too long to contact a real human being, and I had to reiterate my issues. Then, they did not understand what I said and I had to repeat myself. Finally, I was disconnected before I got an answer, so it was a waste of my time! Also, all too many times, after marking an answer, it would go back to the beginning of a series of questions, instead of going back where I left off. Stupid and time consuming. My biggest complaint, however, is that your fonts are WAY too thin and too faint, making it hard to see and read.
Date published: 2021-02-17
Rated 5 out of 5 by
Princess park place from
So quick and easy it's wonderful
it's very simple and easy, it does the work for you.
Date published: 2021-02-17
Rated 5 out of 5 by
Adam321 from
Great First Time Filing!
My experience with TurboTax was great. They helped me every step of the way and were very helpful for it being my first time. All of it costed nothing. Darryl was extremely helpful and very friendly.
Date published: 2021-02-17
Rated 5 out of 5 by
Puff 305 from
Turbotax is the best!
I'll never go to the other guys again turbotax is too easy
Date published: 2021-02-17
Rated 5 out of 5 by
Whitlma from
Years & Years & Years We Have Loved Turbotax!
We love how the software is consistently updated with new laws, rules, and expectations involving taxes. The pop-out options to read explanations are typically extremely helpful. We always feel confident that we will be protected or supported if necessary in the unlikely event of an audit or something to that end.
Date published: 2021-02-17
Rated 5 out of 5 by
Adie62 from
Great
The prompts Walked me though it step by step; l liked how it rechecked all the numbers at each step
Date published: 2021-02-17
Rated 4 out of 5 by
lop123 from
TurboTax did an alright job
Was a little confused, at one point TurboTax added on a duplicate of one of my W2s which increased my federal owed amount, but I was quickly able to find the problem and correct it. Otherwise it was a hassle-free experience.
Date published: 2021-02-17
Rated 3 out of 5 by
kmoody7 from
Gets more expensive every year
Wish it would give me an option to do it alone without paying $70 and then another $40 because I decided to pay with my refund. horrible.
Date published: 2021-02-17
Rated 5 out of 5 by
Teresa54 from
Awesome
easy to complete Turbo Tax there to answer any questions
All TurboTax® Offerings Reviews - Page 3320
Date published: 2021-02-17