TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is amazing Makes filing taxes so simple. Takes the guess work out of filing taxes
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax needs improvement I tried TT's "chat" feature and found it is a waste of time. You first get pre-programed answers predicated on word-searches which are insufficient. Then, it takes too long to contact a real human being, and I had to reiterate my issues. Then, they did not understand what I said and I had to repeat myself. Finally, I was disconnected before I got an answer, so it was a waste of my time! Also, all too many times, after marking an answer, it would go back to the beginning of a series of questions, instead of going back where I left off. Stupid and time consuming. My biggest complaint, however, is that your fonts are WAY too thin and too faint, making it hard to see and read.
Date published: 2021-02-17
Rated 5 out of 5 by from So quick and easy it's wonderful it's very simple and easy, it does the work for you.
Date published: 2021-02-17
Rated 5 out of 5 by from Great First Time Filing! My experience with TurboTax was great. They helped me every step of the way and were very helpful for it being my first time. All of it costed nothing. Darryl was extremely helpful and very friendly.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is the best! I'll never go to the other guys again turbotax is too easy
Date published: 2021-02-17
Rated 5 out of 5 by from Years & Years & Years We Have Loved Turbotax! We love how the software is consistently updated with new laws, rules, and expectations involving taxes. The pop-out options to read explanations are typically extremely helpful. We always feel confident that we will be protected or supported if necessary in the unlikely event of an audit or something to that end.
Date published: 2021-02-17
Rated 5 out of 5 by from Great The prompts Walked me though it step by step; l liked how it rechecked all the numbers at each step
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax did an alright job Was a little confused, at one point TurboTax added on a duplicate of one of my W2s which increased my federal owed amount, but I was quickly able to find the problem and correct it. Otherwise it was a hassle-free experience.
Date published: 2021-02-17
Rated 3 out of 5 by from Gets more expensive every year Wish it would give me an option to do it alone without paying $70 and then another $40 because I decided to pay with my refund. horrible.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome easy to complete Turbo Tax there to answer any questions
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3320
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is amazing Makes filing taxes so simple. Takes the guess work out of filing taxes
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax needs improvement I tried TT's "chat" feature and found it is a waste of time. You first get pre-programed answers predicated on word-searches which are insufficient. Then, it takes too long to contact a real human being, and I had to reiterate my issues. Then, they did not understand what I said and I had to repeat myself. Finally, I was disconnected before I got an answer, so it was a waste of my time! Also, all too many times, after marking an answer, it would go back to the beginning of a series of questions, instead of going back where I left off. Stupid and time consuming. My biggest complaint, however, is that your fonts are WAY too thin and too faint, making it hard to see and read.
Date published: 2021-02-17
Rated 5 out of 5 by from So quick and easy it's wonderful it's very simple and easy, it does the work for you.
Date published: 2021-02-17
Rated 5 out of 5 by from Great First Time Filing! My experience with TurboTax was great. They helped me every step of the way and were very helpful for it being my first time. All of it costed nothing. Darryl was extremely helpful and very friendly.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax is the best! I'll never go to the other guys again turbotax is too easy
Date published: 2021-02-17
Rated 5 out of 5 by from Years & Years & Years We Have Loved Turbotax! We love how the software is consistently updated with new laws, rules, and expectations involving taxes. The pop-out options to read explanations are typically extremely helpful. We always feel confident that we will be protected or supported if necessary in the unlikely event of an audit or something to that end.
Date published: 2021-02-17
Rated 5 out of 5 by from Great The prompts Walked me though it step by step; l liked how it rechecked all the numbers at each step
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax did an alright job Was a little confused, at one point TurboTax added on a duplicate of one of my W2s which increased my federal owed amount, but I was quickly able to find the problem and correct it. Otherwise it was a hassle-free experience.
Date published: 2021-02-17
Rated 3 out of 5 by from Gets more expensive every year Wish it would give me an option to do it alone without paying $70 and then another $40 because I decided to pay with my refund. horrible.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome easy to complete Turbo Tax there to answer any questions
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3320