TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
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Rated 4 out of 5 by squirrelzr from 2021 taxes good. did what i needed it to do. no other complaints
Date published: 2023-04-13
Rated 4 out of 5 by MikeTheTaxed from TurboTax is excellent and efficient TurboTax is smooth and pretty efficient overall, and is great for checking all details. My own preference would be to have more things consolidated onto fewer screens and less having to click 'next'. The product is also becoming a bit pricey and more users would be attracted by cutting costs ~25% or so, I'd think.
Date published: 2023-04-13
Rated 4 out of 5 by Maurice239 from Useful for big headache of chore It would be useful to have an early version that could estimate taxes throughout the year as you sell and buy stocks
Date published: 2023-04-13
Rated 4 out of 5 by Rich092818 from Fast and Detailed I like the UI of Turbo. They also seamlessly have our old information stored in an archive when needed.
Date published: 2023-04-13
Rated 4 out of 5 by Yvonne54 from Rejected Well, thus far both Federal and State are getting rejected, despite following instruction, looking up info on previous return on IRS website and printed return. Just resent it, we'll see if it takes this time. This has not happened before. The program is less informative as it has been in the past. I was able to chat with someone who was extremely helpful, glad this feature is available to me. But even after TT reviewing the tax return and I myself double checking, the rejection of both fed and state is a bit disturbing.
Date published: 2023-04-13
Rated 4 out of 5 by Jynene from Getting expensive So I’m upset that it cost 40 extra dollars to have the upgrade fee taken out of my refund, and also that I had to pay so much for the upgrade fee.
Date published: 2023-04-13
Rated 4 out of 5 by kennyd25 from Very good. A few problems. I had some difficulty figuring out where to enter the data from my 1099-B form. Instructions could have been clearer.
Date published: 2023-04-13
Rated 5 out of 5 by Jess03288 from Another great experience! I love using Turbo Tax. It does cost $ but I get the answers I need to feel confident about filing my taxes. Each of the "info" buttons are helpful and I truly feel I learn more about taxes each year using the program.
Date published: 2023-04-13
Rated 4 out of 5 by null from good stuff Turbo Tax was pretty easy. I like how well the website is made.
Date published: 2023-04-13
Rated 4 out of 5 by EDash from Never asked for the IRS Identity Protection Number This is the 2nd year in a row that TurboTax failed to ask for my IRS Identity Protection Personal Identification Number. I know that my return will be rejected and I'll have to jump through TTax hoops before I'm finally asked for the number...not my IRS password, but the yearly number they specifically send to verify. TTax asked all about my NC driver's license, but that won't get my IRS tax return accepted.
All TurboTax® Offerings Reviews - Page 3319
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by squirrelzr from 2021 taxes good. did what i needed it to do. no other complaints
Date published: 2023-04-13
Rated 4 out of 5 by MikeTheTaxed from TurboTax is excellent and efficient TurboTax is smooth and pretty efficient overall, and is great for checking all details. My own preference would be to have more things consolidated onto fewer screens and less having to click 'next'. The product is also becoming a bit pricey and more users would be attracted by cutting costs ~25% or so, I'd think.
Date published: 2023-04-13
Rated 4 out of 5 by Maurice239 from Useful for big headache of chore It would be useful to have an early version that could estimate taxes throughout the year as you sell and buy stocks
Date published: 2023-04-13
Rated 4 out of 5 by Rich092818 from Fast and Detailed I like the UI of Turbo. They also seamlessly have our old information stored in an archive when needed.
Date published: 2023-04-13
Rated 4 out of 5 by Yvonne54 from Rejected Well, thus far both Federal and State are getting rejected, despite following instruction, looking up info on previous return on IRS website and printed return. Just resent it, we'll see if it takes this time. This has not happened before. The program is less informative as it has been in the past. I was able to chat with someone who was extremely helpful, glad this feature is available to me. But even after TT reviewing the tax return and I myself double checking, the rejection of both fed and state is a bit disturbing.
Date published: 2023-04-13
Rated 4 out of 5 by Jynene from Getting expensive So I’m upset that it cost 40 extra dollars to have the upgrade fee taken out of my refund, and also that I had to pay so much for the upgrade fee.
Date published: 2023-04-13
Rated 4 out of 5 by kennyd25 from Very good. A few problems. I had some difficulty figuring out where to enter the data from my 1099-B form. Instructions could have been clearer.
Date published: 2023-04-13
Rated 5 out of 5 by Jess03288 from Another great experience! I love using Turbo Tax. It does cost $ but I get the answers I need to feel confident about filing my taxes. Each of the "info" buttons are helpful and I truly feel I learn more about taxes each year using the program.
Date published: 2023-04-13
Rated 4 out of 5 by null from good stuff Turbo Tax was pretty easy. I like how well the website is made.
Date published: 2023-04-13
Rated 4 out of 5 by EDash from Never asked for the IRS Identity Protection Number This is the 2nd year in a row that TurboTax failed to ask for my IRS Identity Protection Personal Identification Number. I know that my return will be rejected and I'll have to jump through TTax hoops before I'm finally asked for the number...not my IRS password, but the yearly number they specifically send to verify. TTax asked all about my NC driver's license, but that won't get my IRS tax return accepted.
All TurboTax® Offerings Reviews - Page 3319
Date published: 2023-04-13