TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is Fantastic! I choose to purchase full service because I don't understand all the tax rules and needed help with documentation. Turbo Tax employee was very helpful and patient.
Date published: 2022-04-03
Rated 4 out of 5 by from Great help getting accurate filing I did not have Turbo Tax in 2020. I had an old 2010 laptop that would not manage the 2020 software. I completed the tax forms with fill in the blank forms online. I discovered I made two mistakes and had to file an amendment. I also did not have a smooth transition to 2021. I had to re-enter assets, depreciation and other long term info saved by Turbo Tax. I should have used online Turbo Tax. This has been the most difficult year to file taxes, since I had to hand enter all of my 2020 information. Plus info from my Turbo Tax in 2018 and 2019. When I got a new computer I reentered 2020 on Turbo Tax Software.
Date published: 2022-04-03
Rated 3 out of 5 by from Took an hour to e-file because TT introduced error When I had gone through all the teeny little preparation steps for e-filing, TurboTax wanted me to change something in the deductions. When I attempted to work on it, Turbo Tax duplicated a deduction, puffing up the refund but making it illegal, and would NOT let me fix it. It took MORE than an hour to figure all this out and fix it and e-file. Also, TurboTax does not let me "search" for a term in the screen, so I can check things more easily. This means I have to deal with their tiny print with my weakening eyes, and I can't be sure I found everything I needed. And, Turbo Tax displays a vertically short form over a longer form, which induces me to click on "Save" on the form underneath instead of on the current (shorter) form, so nothing happens, but it's really confusing. This is my 25th year with Turbo Tax. I plan to try something else next year. (I said that last year, too, but just wait!)
Date published: 2022-04-03
Rated 5 out of 5 by from Turbotax review I have used Turbotax for the last 7 years. It is easy to use and provides important information and help. I will continue to use it in the future.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax saved the day Always used a CPA. Everyone said "Turbo Tax!" I've never filed a tax return and was sure I wouldn't have a clue. I was right but a wonderful, patient lady helped me step by step.
Date published: 2022-04-03
Rated 5 out of 5 by from IT IS AWESOME NICE AND EASY TO FILE TAX. NO HASSEL. NO NEED TO MAIL THE DOCUMENT
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome. First time user & it was relatively easy Great overall experience. Loved the ease of the instructions.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax Great experience with turbotax live. Helped put tremendously.
Date published: 2022-04-03
Rated 4 out of 5 by from Trust Tax Filing is easy The product is easy to use for filing trust taxes. It would be a benefit if TurboTax would accommodate importing financial records as it does for individual taxes (1040). Also, since "simple" trust filings do not use most of the features of TurboTax Business, it would be nice if TurboTax could create a separate "simple" trust filing software without all the bell & whistles for more complex business filings, at a lower cost.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax for more than 10 years Turbo Tax just gets better! Easier to use, and does a great job bridging from year to year.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Fantastic! I choose to purchase full service because I don't understand all the tax rules and needed help with documentation. Turbo Tax employee was very helpful and patient.
Date published: 2022-04-03
Rated 4 out of 5 by from Great help getting accurate filing I did not have Turbo Tax in 2020. I had an old 2010 laptop that would not manage the 2020 software. I completed the tax forms with fill in the blank forms online. I discovered I made two mistakes and had to file an amendment. I also did not have a smooth transition to 2021. I had to re-enter assets, depreciation and other long term info saved by Turbo Tax. I should have used online Turbo Tax. This has been the most difficult year to file taxes, since I had to hand enter all of my 2020 information. Plus info from my Turbo Tax in 2018 and 2019. When I got a new computer I reentered 2020 on Turbo Tax Software.
Date published: 2022-04-03
Rated 3 out of 5 by from Took an hour to e-file because TT introduced error When I had gone through all the teeny little preparation steps for e-filing, TurboTax wanted me to change something in the deductions. When I attempted to work on it, Turbo Tax duplicated a deduction, puffing up the refund but making it illegal, and would NOT let me fix it. It took MORE than an hour to figure all this out and fix it and e-file. Also, TurboTax does not let me "search" for a term in the screen, so I can check things more easily. This means I have to deal with their tiny print with my weakening eyes, and I can't be sure I found everything I needed. And, Turbo Tax displays a vertically short form over a longer form, which induces me to click on "Save" on the form underneath instead of on the current (shorter) form, so nothing happens, but it's really confusing. This is my 25th year with Turbo Tax. I plan to try something else next year. (I said that last year, too, but just wait!)
Date published: 2022-04-03
Rated 5 out of 5 by from Turbotax review I have used Turbotax for the last 7 years. It is easy to use and provides important information and help. I will continue to use it in the future.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax saved the day Always used a CPA. Everyone said "Turbo Tax!" I've never filed a tax return and was sure I wouldn't have a clue. I was right but a wonderful, patient lady helped me step by step.
Date published: 2022-04-03
Rated 5 out of 5 by from IT IS AWESOME NICE AND EASY TO FILE TAX. NO HASSEL. NO NEED TO MAIL THE DOCUMENT
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome. First time user & it was relatively easy Great overall experience. Loved the ease of the instructions.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax Great experience with turbotax live. Helped put tremendously.
Date published: 2022-04-03
Rated 4 out of 5 by from Trust Tax Filing is easy The product is easy to use for filing trust taxes. It would be a benefit if TurboTax would accommodate importing financial records as it does for individual taxes (1040). Also, since "simple" trust filings do not use most of the features of TurboTax Business, it would be nice if TurboTax could create a separate "simple" trust filing software without all the bell & whistles for more complex business filings, at a lower cost.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax for more than 10 years Turbo Tax just gets better! Easier to use, and does a great job bridging from year to year.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3317