TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Too many Fees I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
Rated 5 out of 5 by from Love Turbo Tax I love that I can do them myself with the help of turbo tax and actual tax professionals. I have had to speak to someone each year and they have been MOST helpful!
Date published: 2022-04-03
Rated 3 out of 5 by from Slow Response Between Steps The amount of time waiting for the entries to record between steps for the desktop version was not acceptable and frustrating.
Date published: 2022-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT I have used Turbo tax since 1995. I had to use it on a borrowed desktop back then and have only used TurboTax since. It makes it so easy to do my taxes I have no reason to go elsewhere.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Product - easy to use. Answered questions well include my small business questions. Lots of automation from previous years.
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax is great!! Turbo tax was easy to process. Easy walk through!!!!!
Date published: 2022-04-03
Rated 5 out of 5 by from Excellent very easy. except for this review form. maybe follow the same method as filling taxes
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to use One of the easiest e-filings I've done. Helped me credits I wasn't aware I qualified for
Date published: 2022-04-03
Rated 5 out of 5 by from The live help was great Needed help and the live help person (call) was clear and patient
Date published: 2022-04-03
Rated 3 out of 5 by from Payment issue It was going fine until it wouldn't let us go back to $59 charge. Tried to follow directions. Your co should save the old so we could just change payment plan. Also Had 2020 files but Turbo Tax couldn't download their own files.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3316
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too many Fees I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
Rated 5 out of 5 by from Love Turbo Tax I love that I can do them myself with the help of turbo tax and actual tax professionals. I have had to speak to someone each year and they have been MOST helpful!
Date published: 2022-04-03
Rated 3 out of 5 by from Slow Response Between Steps The amount of time waiting for the entries to record between steps for the desktop version was not acceptable and frustrating.
Date published: 2022-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT I have used Turbo tax since 1995. I had to use it on a borrowed desktop back then and have only used TurboTax since. It makes it so easy to do my taxes I have no reason to go elsewhere.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Product - easy to use. Answered questions well include my small business questions. Lots of automation from previous years.
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax is great!! Turbo tax was easy to process. Easy walk through!!!!!
Date published: 2022-04-03
Rated 5 out of 5 by from Excellent very easy. except for this review form. maybe follow the same method as filling taxes
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to use One of the easiest e-filings I've done. Helped me credits I wasn't aware I qualified for
Date published: 2022-04-03
Rated 5 out of 5 by from The live help was great Needed help and the live help person (call) was clear and patient
Date published: 2022-04-03
Rated 3 out of 5 by from Payment issue It was going fine until it wouldn't let us go back to $59 charge. Tried to follow directions. Your co should save the old so we could just change payment plan. Also Had 2020 files but Turbo Tax couldn't download their own files.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3316