TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I had a great experience At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
Rated 5 out of 5 by from It simplifies the process I wouldn't have it any other way! It makes life easier
Date published: 2022-09-12
Rated 1 out of 5 by from Problematic every year with a line or two Every year there are unresolved errors in the system that prevents e-filing. All their updates are not enough it seems.
Date published: 2022-09-12
Rated 2 out of 5 by from difficult to fo partnership amending 1065 Had difficulties with attachments requiring a paper return on LLC rental one on one return and no clear instructions on how to amend another return been using 25 years
Date published: 2022-09-12
Rated 3 out of 5 by from Overall works but needs work General stuff works at a basic level. file attachments like form 8453 did not show up the signed docs, worried how it got e-filed! Even if we claim that s-crop status is elected, TT still asks us to sign and file for s-corp status!
Date published: 2022-09-12
Rated 1 out of 5 by from Poor for not supporting QB 2014 Dissatisfied that you require us to join new QB versions instead of allowing us to either take data and upload through a spreadsheet to Turbo Tax or just letting us upload like we always did prior to 2020.
Date published: 2022-09-11
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome. Provides lots of help and examples.
Date published: 2022-09-11
Rated 4 out of 5 by from Form mode helpful. Interview Q's need improvement I just left my CPA was not responsive and got late filing penalties two years in a row. With TT Business I begin to see benefits of doing it on my own. The interview questions can be confusing but I found that going to the forms directly to see where data landed is very helpful. Google what forms are needed and why, too. The final e-filing instruction was not clear enough for me. For example, when they said "signed" the 8453-PE, will they need just my signature (only one page) or do i need to attach the complete 1065 and supporting material file? I didn't find it comfortable to just send my signature without knowing if 1065 would be sent by TT automatically, so I ended up uploading the saved complete 1065/K1 to make sure the material went to IRS. I'll find out in 1-2 days whether the gov will accept my submission.
Date published: 2022-09-11
Rated 4 out of 5 by from TT is pretty darn good, but found a few bugs Found a few bugs with the CD software where TT was asking me to complete sections that didn't pertain to me. I found some answers in the help section and/or google.
Date published: 2022-09-11
Rated 2 out of 5 by from Intuit Products Not Integrated Properly There was a big push for Quickbooks Online, but our Turbotax Business can't import from QBO. This is a fatal flaw in the product that will ensure I no longer utilize Intuit products. Nowhere does it claim this isn't capable until after you purchase the product.
Date published: 2022-09-11
All TurboTax® Offerings Reviews - Page 332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I had a great experience At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
Rated 5 out of 5 by from It simplifies the process I wouldn't have it any other way! It makes life easier
Date published: 2022-09-12
Rated 1 out of 5 by from Problematic every year with a line or two Every year there are unresolved errors in the system that prevents e-filing. All their updates are not enough it seems.
Date published: 2022-09-12
Rated 2 out of 5 by from difficult to fo partnership amending 1065 Had difficulties with attachments requiring a paper return on LLC rental one on one return and no clear instructions on how to amend another return been using 25 years
Date published: 2022-09-12
Rated 3 out of 5 by from Overall works but needs work General stuff works at a basic level. file attachments like form 8453 did not show up the signed docs, worried how it got e-filed! Even if we claim that s-crop status is elected, TT still asks us to sign and file for s-corp status!
Date published: 2022-09-12
Rated 1 out of 5 by from Poor for not supporting QB 2014 Dissatisfied that you require us to join new QB versions instead of allowing us to either take data and upload through a spreadsheet to Turbo Tax or just letting us upload like we always did prior to 2020.
Date published: 2022-09-11
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome. Provides lots of help and examples.
Date published: 2022-09-11
Rated 4 out of 5 by from Form mode helpful. Interview Q's need improvement I just left my CPA was not responsive and got late filing penalties two years in a row. With TT Business I begin to see benefits of doing it on my own. The interview questions can be confusing but I found that going to the forms directly to see where data landed is very helpful. Google what forms are needed and why, too. The final e-filing instruction was not clear enough for me. For example, when they said "signed" the 8453-PE, will they need just my signature (only one page) or do i need to attach the complete 1065 and supporting material file? I didn't find it comfortable to just send my signature without knowing if 1065 would be sent by TT automatically, so I ended up uploading the saved complete 1065/K1 to make sure the material went to IRS. I'll find out in 1-2 days whether the gov will accept my submission.
Date published: 2022-09-11
Rated 4 out of 5 by from TT is pretty darn good, but found a few bugs Found a few bugs with the CD software where TT was asking me to complete sections that didn't pertain to me. I found some answers in the help section and/or google.
Date published: 2022-09-11
Rated 2 out of 5 by from Intuit Products Not Integrated Properly There was a big push for Quickbooks Online, but our Turbotax Business can't import from QBO. This is a fatal flaw in the product that will ensure I no longer utilize Intuit products. Nowhere does it claim this isn't capable until after you purchase the product.
Date published: 2022-09-11
All TurboTax® Offerings Reviews - Page 332