TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
Littlehenes from
Turbo tax is awesome
made it so easy they did all the work all i did is send what they needed
Date published: 2022-03-29
Rated 5 out of 5 by
JoeP71 from
great product
Walks you through all issues. Keeps an ongoing status (amount of refund or amount owed). However, this is a problem. Depreciation from prior year gets carried into current year. Income amounts of course do not. Thus refund amount is overstated and amount owed is understated till you enter income amounts. Think Schedules C, E and F.
Date published: 2022-03-29
Rated 5 out of 5 by
Garth75 from
Very good
It was a helpful tool. Will use again next year. YUP!
Date published: 2022-03-29
Rated 5 out of 5 by
Cbrown87 from
Easy to navigate and use!
Have used this tax service for a few years and never has disappointed me!
Date published: 2022-03-29
Rated 2 out of 5 by
Mike 1969 from
TurboTax gets worse every year
TurboTax has a flaw where it double counts taxes withheld and 529 plan deductions. This year I would have gotten $11,000 more in refunds than I was supposed to if I hadn't done a sanity check. I had to pay over $2,600 in additional taxes, penalties and interest on my 2017 Connecticut tax return because TurboTax deducted my 529 contribution twice. The CT auditor told me she had seen that same error with other peoples returns, but only for that year. When I called TurboTax, the person I spoke with tried to convince my the that CT had made a mistake and TurboTax absolutely refused to honor their guarantee.
Date published: 2022-03-29
Rated 5 out of 5 by
CheyChey88 from
Very Easy!
A simple service for me, with an excellent customer service in these busy days! Thank you!
Date published: 2022-03-29
Rated 4 out of 5 by
Jiji999 from
I have used turbotax for most of my taxes
This year I had some changes in doing state taxes, and ended up being told by one of the experts to delete my state return and just file my federal because I was exempted from the state taxes. However, I am writing this review having come back weeks later to restart my state taxes because they are, indeed, required. However, turbotax remains a very convenient tool and this is the first time I had any issue with it.
Date published: 2022-03-29
Rated 4 out of 5 by
empress number 1 from
turbo tax is great
it was easy to do my taxes as i followed the instructions and prompts on the screen.
Date published: 2022-03-29
Rated 2 out of 5 by
AlmostHadEnough from
Turbo Tax turning into sluggish tax
Used to be great! I've used TT and it's predecessor since 1994. Now, instead of guiding me, all it wants to do is upgrade...get more money. It pulls up a form and asks the same questions as the IRS form. It used to actually guide me--and some of that code is still there. You need to have "Estimated" and "add supporting details" to EVERY blank. Again, the old code has it, the new stuff does not. Be the best, not the cheapest!
Date published: 2022-03-29
Rated 3 out of 5 by
SaRa112 from
2021 Turbo Tax
Every year there is at least one issue for me. This year it was trying to figure out how to install using the on-line access code. I ended up doing everything in the on-line version just to find out it wasn't compatible with the installed version and had to input everything again. Also, the on-line version doesn't give you anything to print out so I had to start from scratch. Very frustrating.
All TurboTax® Offerings Reviews - Page 3307
Date published: 2022-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Littlehenes from
Turbo tax is awesome
made it so easy they did all the work all i did is send what they needed
Date published: 2022-03-29
Rated 5 out of 5 by
JoeP71 from
great product
Walks you through all issues. Keeps an ongoing status (amount of refund or amount owed). However, this is a problem. Depreciation from prior year gets carried into current year. Income amounts of course do not. Thus refund amount is overstated and amount owed is understated till you enter income amounts. Think Schedules C, E and F.
Date published: 2022-03-29
Rated 5 out of 5 by
Garth75 from
Very good
It was a helpful tool. Will use again next year. YUP!
Date published: 2022-03-29
Rated 5 out of 5 by
Cbrown87 from
Easy to navigate and use!
Have used this tax service for a few years and never has disappointed me!
Date published: 2022-03-29
Rated 2 out of 5 by
Mike 1969 from
TurboTax gets worse every year
TurboTax has a flaw where it double counts taxes withheld and 529 plan deductions. This year I would have gotten $11,000 more in refunds than I was supposed to if I hadn't done a sanity check. I had to pay over $2,600 in additional taxes, penalties and interest on my 2017 Connecticut tax return because TurboTax deducted my 529 contribution twice. The CT auditor told me she had seen that same error with other peoples returns, but only for that year. When I called TurboTax, the person I spoke with tried to convince my the that CT had made a mistake and TurboTax absolutely refused to honor their guarantee.
Date published: 2022-03-29
Rated 5 out of 5 by
CheyChey88 from
Very Easy!
A simple service for me, with an excellent customer service in these busy days! Thank you!
Date published: 2022-03-29
Rated 4 out of 5 by
Jiji999 from
I have used turbotax for most of my taxes
This year I had some changes in doing state taxes, and ended up being told by one of the experts to delete my state return and just file my federal because I was exempted from the state taxes. However, I am writing this review having come back weeks later to restart my state taxes because they are, indeed, required. However, turbotax remains a very convenient tool and this is the first time I had any issue with it.
Date published: 2022-03-29
Rated 4 out of 5 by
empress number 1 from
turbo tax is great
it was easy to do my taxes as i followed the instructions and prompts on the screen.
Date published: 2022-03-29
Rated 2 out of 5 by
AlmostHadEnough from
Turbo Tax turning into sluggish tax
Used to be great! I've used TT and it's predecessor since 1994. Now, instead of guiding me, all it wants to do is upgrade...get more money. It pulls up a form and asks the same questions as the IRS form. It used to actually guide me--and some of that code is still there. You need to have "Estimated" and "add supporting details" to EVERY blank. Again, the old code has it, the new stuff does not. Be the best, not the cheapest!
Date published: 2022-03-29
Rated 3 out of 5 by
SaRa112 from
2021 Turbo Tax
Every year there is at least one issue for me. This year it was trying to figure out how to install using the on-line access code. I ended up doing everything in the on-line version just to find out it wasn't compatible with the installed version and had to input everything again. Also, the on-line version doesn't give you anything to print out so I had to start from scratch. Very frustrating.
All TurboTax® Offerings Reviews - Page 3307
Date published: 2022-03-29