TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Works for us TurboTax delivers a (mostly) un-frustrating experience for average folks. Could use a little improvement around 1099-DIVs, especially for the average investor that just happens to have gov't or foreign investments and dividends. Something that says "Hey, make sure you EDIT all of these" -- or maybe it could say "REVIEW / EDIT" and not let the user bypass the review if box 11 is filled? It'd also be super helpful if the name of the item you're updating appeared somewhere on all the edit screens. Both of those would've saved us all this year's headaches. We'll almost certainly come back next year. As confusing as taxes can be, TT has the software experience and we can't imagine that anyone else can be doing it better then these folks.
Date published: 2022-04-04
Rated 3 out of 5 by from help section When I had questions, your help section was of no help. Needs improvement
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax is awesome It was so easy and convenient and so easy to understand prompts and walk throughs
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome With a lot going on last year I had TurboTax perform my taxes and I am very happy!
Date published: 2022-04-04
Rated 5 out of 5 by from Its a great tool for filing taxes Its a great tool for filing taxes! It saves time and does everything for you! I love it!!
Date published: 2022-04-04
Rated 5 out of 5 by from The step by step really helps! Walks you through w/ ease and confidence, will be using it next year.
Date published: 2022-04-04
Rated 5 out of 5 by from Great service and knowledgable Amber was very helpful in preparing my tax returns. Good communication. Would use again.
Date published: 2022-04-04
Rated 5 out of 5 by from Very good Great, kind of scary when it calls for $40 dollar fee.
Date published: 2022-04-04
Rated 3 out of 5 by from Turbo tax easy to use Turbo tax is easy to use, however a little pricey.
Date published: 2022-04-04
Rated 5 out of 5 by from That was actually easier than I thought. Heard about how easy it was for years, but I had someone else doing my taxes until this year. Didn't have time to schedule an appointment so did it with TurboTax myself and I'm honestly shocked at how easy it was to do it.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 3301
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Works for us TurboTax delivers a (mostly) un-frustrating experience for average folks. Could use a little improvement around 1099-DIVs, especially for the average investor that just happens to have gov't or foreign investments and dividends. Something that says "Hey, make sure you EDIT all of these" -- or maybe it could say "REVIEW / EDIT" and not let the user bypass the review if box 11 is filled? It'd also be super helpful if the name of the item you're updating appeared somewhere on all the edit screens. Both of those would've saved us all this year's headaches. We'll almost certainly come back next year. As confusing as taxes can be, TT has the software experience and we can't imagine that anyone else can be doing it better then these folks.
Date published: 2022-04-04
Rated 3 out of 5 by from help section When I had questions, your help section was of no help. Needs improvement
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax is awesome It was so easy and convenient and so easy to understand prompts and walk throughs
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome With a lot going on last year I had TurboTax perform my taxes and I am very happy!
Date published: 2022-04-04
Rated 5 out of 5 by from Its a great tool for filing taxes Its a great tool for filing taxes! It saves time and does everything for you! I love it!!
Date published: 2022-04-04
Rated 5 out of 5 by from The step by step really helps! Walks you through w/ ease and confidence, will be using it next year.
Date published: 2022-04-04
Rated 5 out of 5 by from Great service and knowledgable Amber was very helpful in preparing my tax returns. Good communication. Would use again.
Date published: 2022-04-04
Rated 5 out of 5 by from Very good Great, kind of scary when it calls for $40 dollar fee.
Date published: 2022-04-04
Rated 3 out of 5 by from Turbo tax easy to use Turbo tax is easy to use, however a little pricey.
Date published: 2022-04-04
Rated 5 out of 5 by from That was actually easier than I thought. Heard about how easy it was for years, but I had someone else doing my taxes until this year. Didn't have time to schedule an appointment so did it with TurboTax myself and I'm honestly shocked at how easy it was to do it.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 3301