TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
Kelly2917 from
I didn't like that I was forced to upgrade
I feel like its false advertisement I was forced to upgrade it would not let me go any further. I don't mind paying but $40 per return is a bit much, as it said $30. then an extra 40 for direct deposit. I won't be using Turbo next year,sorry always been good.
Date published: 2021-02-26
Rated 4 out of 5 by
suggy78 from
Intuitiveness Decline
Normally I find it very intuitive, but this year the development of the platform seemed worse. There were steps where I had to revisit and once I corrected the issue, it kept looping me back to answer the same questions again and again instead of taking me out of it to the next natural progression.
Date published: 2021-02-26
Rated 5 out of 5 by
wonder woman mander from
Turbo Tax makes it easy, s
It was pretty easy othere than i clicked something wrong and had to start over, and i dont think it should charge a extra $40 to pay with your refund
Date published: 2021-02-26
Rated 5 out of 5 by
Cat Lawler from
TurboTax is Awesome
I had a wonderful experience with TurboTax and if I was unsure about something I was able to ask someone.
Date published: 2021-02-26
Rated 5 out of 5 by
SpiderW from
makes my life easier
'Ive been using Turbo tax for several years and would not know what I'd do with it
Date published: 2021-02-26
Rated 5 out of 5 by
Pete555return from
Fast And Easy
Fantastic customer service! Sereta is Awesome! Will use product again next year.
Date published: 2021-02-26
Rated 5 out of 5 by
KEL C from
Turbo Tax makes complicated matters easy
Easy to understand easy to use. Glad Turbo keeps record on file and able to retrieve documents that are needed. Didn't need to have any paperwork.
Date published: 2021-02-26
Rated 5 out of 5 by
Leona14 from
Turbo Tax is awesome.
Turbo Tax is great. I needed to use the on line Chat and Skylar was very helpful. Quickly fixed the problem and got me on my way.
Date published: 2021-02-26
Rated 5 out of 5 by
BHillard from
Great service!
The experience was very easy and convenient for a simple filer like me. I feel confident the process is one of integrity and I am quite satisfied.
Date published: 2021-02-26
Rated 5 out of 5 by
Kimbella Pooh from
Awesome!
Greatest thanks for everything..The experience was great also..I wouldn’t mind doing my refund with y’all next year and thanks again god bless
All TurboTax® Offerings Reviews - Page 3299
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
Kelly2917 from
I didn't like that I was forced to upgrade
I feel like its false advertisement I was forced to upgrade it would not let me go any further. I don't mind paying but $40 per return is a bit much, as it said $30. then an extra 40 for direct deposit. I won't be using Turbo next year,sorry always been good.
Date published: 2021-02-26
Rated 4 out of 5 by
suggy78 from
Intuitiveness Decline
Normally I find it very intuitive, but this year the development of the platform seemed worse. There were steps where I had to revisit and once I corrected the issue, it kept looping me back to answer the same questions again and again instead of taking me out of it to the next natural progression.
Date published: 2021-02-26
Rated 5 out of 5 by
wonder woman mander from
Turbo Tax makes it easy, s
It was pretty easy othere than i clicked something wrong and had to start over, and i dont think it should charge a extra $40 to pay with your refund
Date published: 2021-02-26
Rated 5 out of 5 by
Cat Lawler from
TurboTax is Awesome
I had a wonderful experience with TurboTax and if I was unsure about something I was able to ask someone.
Date published: 2021-02-26
Rated 5 out of 5 by
SpiderW from
makes my life easier
'Ive been using Turbo tax for several years and would not know what I'd do with it
Date published: 2021-02-26
Rated 5 out of 5 by
Pete555return from
Fast And Easy
Fantastic customer service! Sereta is Awesome! Will use product again next year.
Date published: 2021-02-26
Rated 5 out of 5 by
KEL C from
Turbo Tax makes complicated matters easy
Easy to understand easy to use. Glad Turbo keeps record on file and able to retrieve documents that are needed. Didn't need to have any paperwork.
Date published: 2021-02-26
Rated 5 out of 5 by
Leona14 from
Turbo Tax is awesome.
Turbo Tax is great. I needed to use the on line Chat and Skylar was very helpful. Quickly fixed the problem and got me on my way.
Date published: 2021-02-26
Rated 5 out of 5 by
BHillard from
Great service!
The experience was very easy and convenient for a simple filer like me. I feel confident the process is one of integrity and I am quite satisfied.
Date published: 2021-02-26
Rated 5 out of 5 by
Kimbella Pooh from
Awesome!
Greatest thanks for everything..The experience was great also..I wouldn’t mind doing my refund with y’all next year and thanks again god bless
All TurboTax® Offerings Reviews - Page 3299
Date published: 2021-02-26