TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Kinda Sucks I used turbo tax to file my taxes and it is very easy to use. However, as a 16 year-old who had international taxes totaling 8 USD, it is very unfair that I was charged 110 USD to file this menial amount. The most angering part is that I had filled out ALL my taxes already (with the promise this was a 100% free route) and just before concluding filing, I was forced to pay the 110 USD fee to finish and submit the taxes I had completed. This is despite the fact that I had already finished inputting information. I contacted customer support and although they were very kind, they did nothing to help with my issue and wasted 25 minutes of my time. In the end, I ended up paying the $110 fine as I am too busy to restart my taxes either by hand or on another platform. TurboTax may seem like a great deal, but let me save you the trouble by telling you it is NOT. 10/10 would NOT recommend.
Date published: 2021-04-14
Rated 5 out of 5 by from Easy to Use! Step by Step Directions Helped me to understand what documentation i needed and how to answer the questions to maximize my return.
Date published: 2021-04-14
Rated 5 out of 5 by from VERY USER FRIENDLY I HAVE BEEN KUSING TURBO TAX FOR SEVERAL YEARS NOW. THE PROGRAM IS USER FRIENDLY.
Date published: 2021-04-14
Rated 4 out of 5 by from Great product , but price is getting high I have used Turbo Tax for a number of years, great product, but the price is getting high.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is awesome It's very user friendly, easy to use, great results for many years. Recommend it highly!B
Date published: 2021-04-14
Rated 5 out of 5 by from easy peasy This is plug and play. So much of the work si done for you. If you have all your documents just plug in the numbers, there are helps all along the way, including telling you which docs you need.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is easy I have been using Turbo to file since 2013 and have been happy with the ease of filing and the cost involved in that process. My taxes are not difficult but the steps are easy and they are checking for things that i may have missed if i were doing this without their assistance.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax works well! Support really helped me when I was having issues getting Turbo Tax installed and operational. Easy to use and go back and forth to check all entries out.
Date published: 2021-04-14
Rated 5 out of 5 by from 4TH YEAR TO USE Easy to use. Will continue to use. It is very worth the small fee to file our taxes from home.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax gives me piece of mind. I have been using Turbo Tax to file my taxes for 5 years and I love the great piece of mind that I have by using them.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3289
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Kinda Sucks I used turbo tax to file my taxes and it is very easy to use. However, as a 16 year-old who had international taxes totaling 8 USD, it is very unfair that I was charged 110 USD to file this menial amount. The most angering part is that I had filled out ALL my taxes already (with the promise this was a 100% free route) and just before concluding filing, I was forced to pay the 110 USD fee to finish and submit the taxes I had completed. This is despite the fact that I had already finished inputting information. I contacted customer support and although they were very kind, they did nothing to help with my issue and wasted 25 minutes of my time. In the end, I ended up paying the $110 fine as I am too busy to restart my taxes either by hand or on another platform. TurboTax may seem like a great deal, but let me save you the trouble by telling you it is NOT. 10/10 would NOT recommend.
Date published: 2021-04-14
Rated 5 out of 5 by from Easy to Use! Step by Step Directions Helped me to understand what documentation i needed and how to answer the questions to maximize my return.
Date published: 2021-04-14
Rated 5 out of 5 by from VERY USER FRIENDLY I HAVE BEEN KUSING TURBO TAX FOR SEVERAL YEARS NOW. THE PROGRAM IS USER FRIENDLY.
Date published: 2021-04-14
Rated 4 out of 5 by from Great product , but price is getting high I have used Turbo Tax for a number of years, great product, but the price is getting high.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is awesome It's very user friendly, easy to use, great results for many years. Recommend it highly!B
Date published: 2021-04-14
Rated 5 out of 5 by from easy peasy This is plug and play. So much of the work si done for you. If you have all your documents just plug in the numbers, there are helps all along the way, including telling you which docs you need.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is easy I have been using Turbo to file since 2013 and have been happy with the ease of filing and the cost involved in that process. My taxes are not difficult but the steps are easy and they are checking for things that i may have missed if i were doing this without their assistance.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax works well! Support really helped me when I was having issues getting Turbo Tax installed and operational. Easy to use and go back and forth to check all entries out.
Date published: 2021-04-14
Rated 5 out of 5 by from 4TH YEAR TO USE Easy to use. Will continue to use. It is very worth the small fee to file our taxes from home.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax gives me piece of mind. I have been using Turbo Tax to file my taxes for 5 years and I love the great piece of mind that I have by using them.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3289