TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Terrible problems with 1099 B I am never going to use TurboTax again after my experience with the 1099 B. There was a glitch in the software, which required hours of research to find a work around. I finally had to enter the information manually. This is a dealbreaker. Next year I will be using an accountant.
Date published: 2021-05-16
Rated 5 out of 5 by from Far better than any other Tax prep! It is better to use TurboTax than a tax prep place. Its the same info, there is no benefit to having someone else prepare your taxes. Videos and verbose instructions make it a no-brainer..
Date published: 2021-05-16
Rated 5 out of 5 by from So easy! So easy to use. Also recommended how I would get the most refund! Did a chat and problem was taken care of quickly!
Date published: 2021-05-16
Rated 2 out of 5 by from user unfriendly Not very user friendly. Difficult to find information on what needs to be done. Definitions are to brief and generic. Calling in for help is a nightmare trying to get to a live person. The robot that answers is poorly programmed and keeps asking the same questions even if you say no.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax Everything worked like it was supposed to.12345678
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy User friendly GUI. Good suggestions and easy questions to answers. Easy to upload all the statements just by signing in to your accounts(etrades, robinhood, banks etc) from software itself.
Date published: 2021-05-16
Rated 1 out of 5 by from Overall the product is too expensive For this price I should have received at least one free state return. That was always the case in the past. Overall I had to pay $169 to file my federal return and two states. I feel a bit ripped off.
Date published: 2021-05-16
Rated 5 out of 5 by from Thank you for making this so easy! Every year I get anxiety knowing bi have to do my taxes but one I start I realize how easy but is with Turbo Tax!!!!
Date published: 2021-05-16
Rated 3 out of 5 by from 2021 Tax Return I never have any issues when I use Turbo Tax to do my taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from Best system on the market The system is very simple and smooth flowing for anyone to use.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 3284
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible problems with 1099 B I am never going to use TurboTax again after my experience with the 1099 B. There was a glitch in the software, which required hours of research to find a work around. I finally had to enter the information manually. This is a dealbreaker. Next year I will be using an accountant.
Date published: 2021-05-16
Rated 5 out of 5 by from Far better than any other Tax prep! It is better to use TurboTax than a tax prep place. Its the same info, there is no benefit to having someone else prepare your taxes. Videos and verbose instructions make it a no-brainer..
Date published: 2021-05-16
Rated 5 out of 5 by from So easy! So easy to use. Also recommended how I would get the most refund! Did a chat and problem was taken care of quickly!
Date published: 2021-05-16
Rated 2 out of 5 by from user unfriendly Not very user friendly. Difficult to find information on what needs to be done. Definitions are to brief and generic. Calling in for help is a nightmare trying to get to a live person. The robot that answers is poorly programmed and keeps asking the same questions even if you say no.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax Everything worked like it was supposed to.12345678
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy User friendly GUI. Good suggestions and easy questions to answers. Easy to upload all the statements just by signing in to your accounts(etrades, robinhood, banks etc) from software itself.
Date published: 2021-05-16
Rated 1 out of 5 by from Overall the product is too expensive For this price I should have received at least one free state return. That was always the case in the past. Overall I had to pay $169 to file my federal return and two states. I feel a bit ripped off.
Date published: 2021-05-16
Rated 5 out of 5 by from Thank you for making this so easy! Every year I get anxiety knowing bi have to do my taxes but one I start I realize how easy but is with Turbo Tax!!!!
Date published: 2021-05-16
Rated 3 out of 5 by from 2021 Tax Return I never have any issues when I use Turbo Tax to do my taxes.
Date published: 2021-05-16
Rated 5 out of 5 by from Best system on the market The system is very simple and smooth flowing for anyone to use.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 3284