TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Always Consistent Thank you for always making this so easy! 2022 taxes to come
Date published: 2022-04-04
Rated 5 out of 5 by from As simple and easy as it gets I've been a turbotax user for decades and i think it has matured to a point where i fully trust it, it has also now achieved another level of simplicity and any confusing situations are almost gone. Just an awesome product.
Date published: 2022-04-04
Rated 1 out of 5 by from Thought it was going to be free!!!!! Product was OK until it said I had to pay for the Deluxe edition because of the form I needed wasn't supported in the free filing version!!!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbotax's services are great My turbotax live expert was helpful, informative, and prompt. She completed my return quickly and I ended up getting back more than I thought I would!
Date published: 2022-04-04
Rated 5 out of 5 by from TURBO TAX IS GREAT the rep that helped me, her name is Danyi, she was so wonderful. I almost gave up and I'm so glad I chose to have someone call me. She was patient and she really helped me and made me really happy that I used turbo tax.
Date published: 2022-04-04
Rated 3 out of 5 by from TurboTax is great but the ethics are horrid There is so much to like about TurboTax but Intuit's ethics are not part of that. They sell "free" federal tax returns that are never free, they continue to pressure up-sell features, they try to trick you into giving them rights to sell your personal information. The tax prep service is great. The UI is as reasonable as could be expected. If they really just stuck to the tax prep work, they would be a 5 star system, hands down.
Date published: 2022-04-04
Rated 4 out of 5 by from ups and downs I would like info on what to do more as well as a view of what is wrong and what is right
Date published: 2022-04-04
Rated 1 out of 5 by from Turbo Tax for the Mac is terrible this year I've used Turbo Tax for years. This year use for the Mac was an absolutely terrible experience. Next year i'm using H&R Block
Date published: 2022-04-04
Rated 5 out of 5 by from I don't know what I did before Turbo Tax! Turbo tax is so intuitive to use. I love how it guides you through the steps so you don't have to surf around aimlessly trying to figure out what's next. It moves you through the steps with easy instructions and graphics. The interface is friendly and aesthetically pleasing to look at too. It really feels like you're working with a specialist who has your best interest in mind. Turbo Tax stores your previous tax records too, so if you ever need them, they're right where you can find them.
Date published: 2022-04-04
Rated 3 out of 5 by from Turbo Tax charged me for my state return I don't understand why TurboTax said I get one free state return and then was charged $20 for it.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 3284
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always Consistent Thank you for always making this so easy! 2022 taxes to come
Date published: 2022-04-04
Rated 5 out of 5 by from As simple and easy as it gets I've been a turbotax user for decades and i think it has matured to a point where i fully trust it, it has also now achieved another level of simplicity and any confusing situations are almost gone. Just an awesome product.
Date published: 2022-04-04
Rated 1 out of 5 by from Thought it was going to be free!!!!! Product was OK until it said I had to pay for the Deluxe edition because of the form I needed wasn't supported in the free filing version!!!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbotax's services are great My turbotax live expert was helpful, informative, and prompt. She completed my return quickly and I ended up getting back more than I thought I would!
Date published: 2022-04-04
Rated 5 out of 5 by from TURBO TAX IS GREAT the rep that helped me, her name is Danyi, she was so wonderful. I almost gave up and I'm so glad I chose to have someone call me. She was patient and she really helped me and made me really happy that I used turbo tax.
Date published: 2022-04-04
Rated 3 out of 5 by from TurboTax is great but the ethics are horrid There is so much to like about TurboTax but Intuit's ethics are not part of that. They sell "free" federal tax returns that are never free, they continue to pressure up-sell features, they try to trick you into giving them rights to sell your personal information. The tax prep service is great. The UI is as reasonable as could be expected. If they really just stuck to the tax prep work, they would be a 5 star system, hands down.
Date published: 2022-04-04
Rated 4 out of 5 by from ups and downs I would like info on what to do more as well as a view of what is wrong and what is right
Date published: 2022-04-04
Rated 1 out of 5 by from Turbo Tax for the Mac is terrible this year I've used Turbo Tax for years. This year use for the Mac was an absolutely terrible experience. Next year i'm using H&R Block
Date published: 2022-04-04
Rated 5 out of 5 by from I don't know what I did before Turbo Tax! Turbo tax is so intuitive to use. I love how it guides you through the steps so you don't have to surf around aimlessly trying to figure out what's next. It moves you through the steps with easy instructions and graphics. The interface is friendly and aesthetically pleasing to look at too. It really feels like you're working with a specialist who has your best interest in mind. Turbo Tax stores your previous tax records too, so if you ever need them, they're right where you can find them.
Date published: 2022-04-04
Rated 3 out of 5 by from Turbo Tax charged me for my state return I don't understand why TurboTax said I get one free state return and then was charged $20 for it.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 3284