TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax - This is what winning looks like! I have always filed our taxes myself, but with so many changes in 2020, I needed help. Tyler was amazing to work with. He was super fast, communicated at each step of the process and was overall super efficient. Thank you! Less stress, and a happy return.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax was awesome My wife was considering doing our taxes herself until she came across a Turbo tax commercial, we decided to try Turbo Tax and were very pleased with the service we received from their representative. Thanks for keeping it simple!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy peasy and reliable I've used Turbo Tax for several years and now my adult children use it. It's easy to use and affordable, and for an extra $50 you get the protection for an audit.
Date published: 2021-04-21
Rated 4 out of 5 by from Hard but got through it. I am not computer savy. very difficult this year. Finally got to talk to Melinda and she was wonderful. Eased all my worries.
Date published: 2021-04-21
Rated 5 out of 5 by from great easy to understand. helpful to be able to do my taxes online
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax review Had a very good experience with Nagashima, he overcommunicated and was flexible around my schedule and explained everything to me in a way that was easy to understand. This service makes my life easier
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax -YEAH I enjoy the step by step program best of all. It is really great
Date published: 2021-04-21
Rated 5 out of 5 by from Quick, thorough and easy! Turbo tax was so quick, easy, yet thorough! Highly recommend!
Date published: 2021-04-21
Rated 5 out of 5 by from Hard to make a mietake HAPPY WITH TURBO, 2nd year and will continue using Turbo in coming years.
Date published: 2021-04-21
Rated 4 out of 5 by from turbotax is very good option I like turbotax very much. turbo tax although very good, convenient and reliable is becoming less helpful because of the lack of explaining what happens when you enter a number. Helps and explanations interact very little with the tremendous number of law changes and program changes. Much improvement is needed with the temporary and permanent changes in distributions and government programs. Confusion is caused by the dialogue and wording on what is done with distributions, transfers and rollovers. I am still NOT a tax expert just because I have been using turbotax for 20 years plus. From a programing view some areas are hard to go back and change or delete and verify that you have in-fact deleted your work (i.e. annualized income). I ask turbotax programmers to help us understand what we are doing either thru dialogue in choosing or help dialogue boxes. Current versions are making me rethink the use of a professional tax preparer.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 3281
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax - This is what winning looks like! I have always filed our taxes myself, but with so many changes in 2020, I needed help. Tyler was amazing to work with. He was super fast, communicated at each step of the process and was overall super efficient. Thank you! Less stress, and a happy return.
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax was awesome My wife was considering doing our taxes herself until she came across a Turbo tax commercial, we decided to try Turbo Tax and were very pleased with the service we received from their representative. Thanks for keeping it simple!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy peasy and reliable I've used Turbo Tax for several years and now my adult children use it. It's easy to use and affordable, and for an extra $50 you get the protection for an audit.
Date published: 2021-04-21
Rated 4 out of 5 by from Hard but got through it. I am not computer savy. very difficult this year. Finally got to talk to Melinda and she was wonderful. Eased all my worries.
Date published: 2021-04-21
Rated 5 out of 5 by from great easy to understand. helpful to be able to do my taxes online
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax review Had a very good experience with Nagashima, he overcommunicated and was flexible around my schedule and explained everything to me in a way that was easy to understand. This service makes my life easier
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax -YEAH I enjoy the step by step program best of all. It is really great
Date published: 2021-04-21
Rated 5 out of 5 by from Quick, thorough and easy! Turbo tax was so quick, easy, yet thorough! Highly recommend!
Date published: 2021-04-21
Rated 5 out of 5 by from Hard to make a mietake HAPPY WITH TURBO, 2nd year and will continue using Turbo in coming years.
Date published: 2021-04-21
Rated 4 out of 5 by from turbotax is very good option I like turbotax very much. turbo tax although very good, convenient and reliable is becoming less helpful because of the lack of explaining what happens when you enter a number. Helps and explanations interact very little with the tremendous number of law changes and program changes. Much improvement is needed with the temporary and permanent changes in distributions and government programs. Confusion is caused by the dialogue and wording on what is done with distributions, transfers and rollovers. I am still NOT a tax expert just because I have been using turbotax for 20 years plus. From a programing view some areas are hard to go back and change or delete and verify that you have in-fact deleted your work (i.e. annualized income). I ask turbotax programmers to help us understand what we are doing either thru dialogue in choosing or help dialogue boxes. Current versions are making me rethink the use of a professional tax preparer.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 3281