TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Lying about taxes being free We file taxes every year and you guys say it's free and every year we end up having to pay this is the last year will actually use TurboTax but thank you for your service.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax helped. Turbo Tax did excellent. I used the program to file my son's tax return. Only I had to buy a new computer
Date published: 2021-04-14
Rated 5 out of 5 by from Great job made it very easy to file Very good attentive informative and answered all my questions enabling me to do my taxes myself
Date published: 2021-04-14
Rated 2 out of 5 by from confusing I did not like that it says you won't be charged for the service and there is sill a fee at the end.
Date published: 2021-04-14
Rated 4 out of 5 by from decent please tell users they need to pay estimated taxes instead of just depending on seeing it when printed, as not everyone will print.
Date published: 2021-04-14
Rated 2 out of 5 by from Usually great, but they did not fix a bug. I had to choose to paper file my return or forfeit my foreign tax credit this year. There is a bug in the software and Turbo Tax has not fixed it, I assume to save money. Really annoying. Lots of complaints and frustration in the Turbo Tax community chat rooms.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax - yes! TurboTax made filing taxes for the first time very easy and a lot less intimidating than I worked tax season up to be.
Date published: 2021-04-14
Rated 1 out of 5 by from Turbo tax is buggy. Would not correctly import The program failed to correctly import state taxes paid from downloaded statement. No way to fix it manually
Date published: 2021-04-14
Rated 5 out of 5 by from Perfect for Simple Income Simple and easy to take each step along the process!
Date published: 2021-04-14
Rated 3 out of 5 by from 2020 Turbo Review All of my records for the past xx number of years is in Turbo Tax making me a constant client. I can't imagine the programming nightmare it is to keep up with the constant changes from the Fed/State taxing authorities... thnx programming staff. However there's a few things that are most frustrating... unclear questions that lead to user error... ie dealing with 1099-M reporting which forces us to report investment income as a self employed business which then imposes the self employed taxes on us. Seemed to be a problem for quite a few folks as well. I'll compliment the Turbo Real Money Talk forum with providing us a place to find the workarounds. Phone calls not so much. We mature clients really need the ability to enlarge the screen/font sizes on the display... especially for the help dropdown.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3281
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Lying about taxes being free We file taxes every year and you guys say it's free and every year we end up having to pay this is the last year will actually use TurboTax but thank you for your service.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax helped. Turbo Tax did excellent. I used the program to file my son's tax return. Only I had to buy a new computer
Date published: 2021-04-14
Rated 5 out of 5 by from Great job made it very easy to file Very good attentive informative and answered all my questions enabling me to do my taxes myself
Date published: 2021-04-14
Rated 2 out of 5 by from confusing I did not like that it says you won't be charged for the service and there is sill a fee at the end.
Date published: 2021-04-14
Rated 4 out of 5 by from decent please tell users they need to pay estimated taxes instead of just depending on seeing it when printed, as not everyone will print.
Date published: 2021-04-14
Rated 2 out of 5 by from Usually great, but they did not fix a bug. I had to choose to paper file my return or forfeit my foreign tax credit this year. There is a bug in the software and Turbo Tax has not fixed it, I assume to save money. Really annoying. Lots of complaints and frustration in the Turbo Tax community chat rooms.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax - yes! TurboTax made filing taxes for the first time very easy and a lot less intimidating than I worked tax season up to be.
Date published: 2021-04-14
Rated 1 out of 5 by from Turbo tax is buggy. Would not correctly import The program failed to correctly import state taxes paid from downloaded statement. No way to fix it manually
Date published: 2021-04-14
Rated 5 out of 5 by from Perfect for Simple Income Simple and easy to take each step along the process!
Date published: 2021-04-14
Rated 3 out of 5 by from 2020 Turbo Review All of my records for the past xx number of years is in Turbo Tax making me a constant client. I can't imagine the programming nightmare it is to keep up with the constant changes from the Fed/State taxing authorities... thnx programming staff. However there's a few things that are most frustrating... unclear questions that lead to user error... ie dealing with 1099-M reporting which forces us to report investment income as a self employed business which then imposes the self employed taxes on us. Seemed to be a problem for quite a few folks as well. I'll compliment the Turbo Real Money Talk forum with providing us a place to find the workarounds. Phone calls not so much. We mature clients really need the ability to enlarge the screen/font sizes on the display... especially for the help dropdown.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3281