TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from turbo tax has some rough spots. I had the pleasure of dealing with Caitlin. She was so patient and walked me through the entire process. She should be commended for being a great representative.
Date published: 2021-04-21
Rated 5 out of 5 by from Get service I love how easy this is and how easy it it to get help for any questions.
Date published: 2021-04-21
Rated 5 out of 5 by from I Love Turbo Tax I felt I was in great hands with Blair. He was very receptive and patient with my questions and had lots of good information to share.
Date published: 2021-04-21
Rated 2 out of 5 by from Turbotax requires too many reviews & is expensive. I started with Turbotax Basic & had to upgrade to Turbotax Premier & had to pay the full price. The system then asked for additional upgrades with additional costs.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is great! TurboTax is great, it made my job of filling taxes very easy
Date published: 2021-04-21
Rated 5 out of 5 by from The whole process was amazingly simple!! Amazing experience! The whole process was hassle free and super simple!
Date published: 2021-04-21
Rated 1 out of 5 by from Demand pricing is not good customer service Changing the price of state tax from $25 to $50 in the same tax year is not good.
Date published: 2021-04-21
Rated 5 out of 5 by from Reliable Tax Software Program An easily navigable program. I have been using it for years. For whatever reason, you can no longer access a relevant page of the one-step program by clicking on the desired specific form that you want to work on. It would be great if the program would allow for this in the future.
Date published: 2021-04-21
Rated 1 out of 5 by from TurboSux Overpriced. This service feels like a violation of my body.
Date published: 2021-04-21
Rated 1 out of 5 by from you got my AGI wrong 1st TurboTax pulls up my 2019 tax info and then puts the total 2019 tax for that year, then when i file 2020 the IRS says its wrong. i still have not received my 2019 income tax because of Turbo. so i gave Turbo one more try and now look. my return was rejected.so i go and try to pull my 2019 tax info again from Turbo and (oh now i cant)
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 3277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax has some rough spots. I had the pleasure of dealing with Caitlin. She was so patient and walked me through the entire process. She should be commended for being a great representative.
Date published: 2021-04-21
Rated 5 out of 5 by from Get service I love how easy this is and how easy it it to get help for any questions.
Date published: 2021-04-21
Rated 5 out of 5 by from I Love Turbo Tax I felt I was in great hands with Blair. He was very receptive and patient with my questions and had lots of good information to share.
Date published: 2021-04-21
Rated 2 out of 5 by from Turbotax requires too many reviews & is expensive. I started with Turbotax Basic & had to upgrade to Turbotax Premier & had to pay the full price. The system then asked for additional upgrades with additional costs.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is great! TurboTax is great, it made my job of filling taxes very easy
Date published: 2021-04-21
Rated 5 out of 5 by from The whole process was amazingly simple!! Amazing experience! The whole process was hassle free and super simple!
Date published: 2021-04-21
Rated 1 out of 5 by from Demand pricing is not good customer service Changing the price of state tax from $25 to $50 in the same tax year is not good.
Date published: 2021-04-21
Rated 5 out of 5 by from Reliable Tax Software Program An easily navigable program. I have been using it for years. For whatever reason, you can no longer access a relevant page of the one-step program by clicking on the desired specific form that you want to work on. It would be great if the program would allow for this in the future.
Date published: 2021-04-21
Rated 1 out of 5 by from TurboSux Overpriced. This service feels like a violation of my body.
Date published: 2021-04-21
Rated 1 out of 5 by from you got my AGI wrong 1st TurboTax pulls up my 2019 tax info and then puts the total 2019 tax for that year, then when i file 2020 the IRS says its wrong. i still have not received my 2019 income tax because of Turbo. so i gave Turbo one more try and now look. my return was rejected.so i go and try to pull my 2019 tax info again from Turbo and (oh now i cant)
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 3277