TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Waste of Time Huge waste of time, overly complicated asks for to much information I've never needed to provide in the last 10 years of doing taxes with programs, only in person, and i paid for the state taxes to be included and still had to pay the fee to file. never again
Date published: 2022-03-31
Rated 4 out of 5 by from Easy to use and very helpful with locating. Easy to use and very helpful and easy to locate the proper information needed to file.
Date published: 2022-03-31
Rated 1 out of 5 by from Impossible to fix imported worksheets This is the last time I am using turbotax. It's impossible to fix or even see worksheets that are exported from places like Fidelity or Schwab
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is great Turbo Tax is easy to use. Have been using it for over ten years.
Date published: 2022-03-31
Rated 5 out of 5 by from Suggestions for improvement There are moments when you have to stop working with TurboTax on the computer in order to retrieve some additional information. For example, during the e-file process you have to either already have your previous year's AGI before you or you have to interrupt the work flow in order to retrieve that bit i=of information. The same issue applies to having your credit card and your DL (and, when applicable, your spouse's DL) in order to complete the e-file process. It would be nice to have a statement up front regarding everything you will need to have before beginning the e-file process. Not a big deal, but this little suggestion would be easy to implement and might speed things up as the user approaches the finish line.
Date published: 2022-03-31
Rated 5 out of 5 by from Excellent Turbo Tax still provided excellent questions in preparing a free return. Easy to use.
Date published: 2022-03-31
Rated 5 out of 5 by from I love Turbo Tax My experience was awesome. It was very easy and Michelle explained everything very well, she was very patient
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is outstanding! Excellent! I look forward to using Turbo Tax every year as I know it will go smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by from Made life easier I usually use a CPA to do my taxes but circumstances made it so I couldn't do so this year. I thought I would give Turbotax a try and I was pleasantly surprised at how easy it was. From now on TurboTax is my go to for filing all my returns from here on out.
Date published: 2022-03-31
Rated 5 out of 5 by from Great! Tax experts were very helpful and I feel confident that my taxes are done correctly.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3276
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Waste of Time Huge waste of time, overly complicated asks for to much information I've never needed to provide in the last 10 years of doing taxes with programs, only in person, and i paid for the state taxes to be included and still had to pay the fee to file. never again
Date published: 2022-03-31
Rated 4 out of 5 by from Easy to use and very helpful with locating. Easy to use and very helpful and easy to locate the proper information needed to file.
Date published: 2022-03-31
Rated 1 out of 5 by from Impossible to fix imported worksheets This is the last time I am using turbotax. It's impossible to fix or even see worksheets that are exported from places like Fidelity or Schwab
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is great Turbo Tax is easy to use. Have been using it for over ten years.
Date published: 2022-03-31
Rated 5 out of 5 by from Suggestions for improvement There are moments when you have to stop working with TurboTax on the computer in order to retrieve some additional information. For example, during the e-file process you have to either already have your previous year's AGI before you or you have to interrupt the work flow in order to retrieve that bit i=of information. The same issue applies to having your credit card and your DL (and, when applicable, your spouse's DL) in order to complete the e-file process. It would be nice to have a statement up front regarding everything you will need to have before beginning the e-file process. Not a big deal, but this little suggestion would be easy to implement and might speed things up as the user approaches the finish line.
Date published: 2022-03-31
Rated 5 out of 5 by from Excellent Turbo Tax still provided excellent questions in preparing a free return. Easy to use.
Date published: 2022-03-31
Rated 5 out of 5 by from I love Turbo Tax My experience was awesome. It was very easy and Michelle explained everything very well, she was very patient
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is outstanding! Excellent! I look forward to using Turbo Tax every year as I know it will go smoothly.
Date published: 2022-03-31
Rated 5 out of 5 by from Made life easier I usually use a CPA to do my taxes but circumstances made it so I couldn't do so this year. I thought I would give Turbotax a try and I was pleasantly surprised at how easy it was. From now on TurboTax is my go to for filing all my returns from here on out.
Date published: 2022-03-31
Rated 5 out of 5 by from Great! Tax experts were very helpful and I feel confident that my taxes are done correctly.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3276