TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Terrible Service The amount of "tax experts" I had to go through was ridiculous. My problem is particularly with Debra, who decided to waste my time for three weeks only to close the entire ticket with little explanation. Not sure why she couldn't have just told me she didn't know how to do them. It was a complete waste of my time and I could not eve contact her after, so thank you Debra for absolutely nothing. Spoke with an agent after that via chat who was just rude and unhelpful. However, the last woman I spoke with was very helpful I unfortunately do not remember her name, but I am thankful for her help. I use to love and trust Turbo Tax but now I'm not even sure you're worth the money and the trouble.
Date published: 2021-04-13
Rated 5 out of 5 by from Nice and easy Walks me through every step of the process and is totally free. I use this service every year, and I'm glad it exists.
Date published: 2021-04-13
Rated 4 out of 5 by from Too much repition Generally very satisfied with Turbo Tax, just there seems to be a lot of repition in this years model.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome Easy to get support once you had any question and affordable price.
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX IS GREAT! Turbo Tax is easy and quick to complete without hassle. All information is saved and ready for next year and that is awesome.
Date published: 2021-04-13
Rated 5 out of 5 by from first time filing This is my first time filing and Turbo tax took me step by step to filing my taxes as a dependent to my parents. Super easy will be using them again next year.
Date published: 2021-04-13
Rated 5 out of 5 by from Simple to use Expert was very helpful and easily solved my issue.
Date published: 2021-04-13
Rated 5 out of 5 by from Amazing Very easy to use and super helpful. I was able to file my taxes quickly.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is great! This was a very easy process. It is nice to be able to do my own taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from super helpfull i love turbotax its very simply and easy to use and if you need help they are there the help you with any questions you have!!!!!!!
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3250
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Terrible Service The amount of "tax experts" I had to go through was ridiculous. My problem is particularly with Debra, who decided to waste my time for three weeks only to close the entire ticket with little explanation. Not sure why she couldn't have just told me she didn't know how to do them. It was a complete waste of my time and I could not eve contact her after, so thank you Debra for absolutely nothing. Spoke with an agent after that via chat who was just rude and unhelpful. However, the last woman I spoke with was very helpful I unfortunately do not remember her name, but I am thankful for her help. I use to love and trust Turbo Tax but now I'm not even sure you're worth the money and the trouble.
Date published: 2021-04-13
Rated 5 out of 5 by from Nice and easy Walks me through every step of the process and is totally free. I use this service every year, and I'm glad it exists.
Date published: 2021-04-13
Rated 4 out of 5 by from Too much repition Generally very satisfied with Turbo Tax, just there seems to be a lot of repition in this years model.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome Easy to get support once you had any question and affordable price.
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX IS GREAT! Turbo Tax is easy and quick to complete without hassle. All information is saved and ready for next year and that is awesome.
Date published: 2021-04-13
Rated 5 out of 5 by from first time filing This is my first time filing and Turbo tax took me step by step to filing my taxes as a dependent to my parents. Super easy will be using them again next year.
Date published: 2021-04-13
Rated 5 out of 5 by from Simple to use Expert was very helpful and easily solved my issue.
Date published: 2021-04-13
Rated 5 out of 5 by from Amazing Very easy to use and super helpful. I was able to file my taxes quickly.
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is great! This was a very easy process. It is nice to be able to do my own taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from super helpfull i love turbotax its very simply and easy to use and if you need help they are there the help you with any questions you have!!!!!!!
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3250