TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Turbo in 2021 is impossible My experience in 2021 is horrible. First the software engineers have made the program too complicated to follow, Second when the program downloaded my information from Raymond James it did not only grab the 1099 information for capital gains but added in over 12,000 of the detail so that instead of 400+ in Gains I had over 16,000+. I am 89 and have used TT for the last 9 years on line and for many years before that by buying the disk. This is by far the worst experience that I have had in the 15+ years I have used the product.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy to use and store tax returns Hopefully my information is protected; this is all I am worried about. It is easy to navigate thru Turbo Tax so I still use it even if I pay more than other tax systems.
Date published: 2022-04-04
Rated 5 out of 5 by from Amazing Absolutely amazing definitely recommend it and it always had my best interest at heart
Date published: 2022-04-04
Rated 5 out of 5 by from I will always go with Full Service from here on! Full Live Service is the best! It exceeded my expectation. 100% worth every penny.
Date published: 2022-04-04
Rated 5 out of 5 by from Great Omit was great liked the program and enjoyed the experience
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is easy They made the tax filing so easy. Turbo Tax takes you step by step, explaining details as you go. We've used this service several years in a row and are very pleased.
Date published: 2022-04-04
Rated 5 out of 5 by from Good stuff Pretty easy and clear to use. Would recommend to anyone having trouble with taxes
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax makes it easier! Less expensive than CPAs but does a thorough job. Adjusts to my changing circumstances.
Date published: 2022-04-04
Rated 3 out of 5 by from Good but not Great Overall it works well. However, I sold land and it was not intuitive as to how to input data. Also it had me input all my work deductions and then told me they were not deductible on the Federal Taxes but may be on state, except my state has no income tax. This was a preventable aggravation and a waste of time. It is helpful with tax questions but not so helpful with 'how to input' questions. I also found it to be glitchy at times. I know all this year to year and continue to use it but just be ready to do some digging here and there to find the info you need.
Date published: 2022-04-04
Rated 4 out of 5 by from easy enough easy enough , just confuse why I pay $177 when I just want to pay $39. I didn't add any extra whatsoever ..
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 3235
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo in 2021 is impossible My experience in 2021 is horrible. First the software engineers have made the program too complicated to follow, Second when the program downloaded my information from Raymond James it did not only grab the 1099 information for capital gains but added in over 12,000 of the detail so that instead of 400+ in Gains I had over 16,000+. I am 89 and have used TT for the last 9 years on line and for many years before that by buying the disk. This is by far the worst experience that I have had in the 15+ years I have used the product.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy to use and store tax returns Hopefully my information is protected; this is all I am worried about. It is easy to navigate thru Turbo Tax so I still use it even if I pay more than other tax systems.
Date published: 2022-04-04
Rated 5 out of 5 by from Amazing Absolutely amazing definitely recommend it and it always had my best interest at heart
Date published: 2022-04-04
Rated 5 out of 5 by from I will always go with Full Service from here on! Full Live Service is the best! It exceeded my expectation. 100% worth every penny.
Date published: 2022-04-04
Rated 5 out of 5 by from Great Omit was great liked the program and enjoyed the experience
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is easy They made the tax filing so easy. Turbo Tax takes you step by step, explaining details as you go. We've used this service several years in a row and are very pleased.
Date published: 2022-04-04
Rated 5 out of 5 by from Good stuff Pretty easy and clear to use. Would recommend to anyone having trouble with taxes
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax makes it easier! Less expensive than CPAs but does a thorough job. Adjusts to my changing circumstances.
Date published: 2022-04-04
Rated 3 out of 5 by from Good but not Great Overall it works well. However, I sold land and it was not intuitive as to how to input data. Also it had me input all my work deductions and then told me they were not deductible on the Federal Taxes but may be on state, except my state has no income tax. This was a preventable aggravation and a waste of time. It is helpful with tax questions but not so helpful with 'how to input' questions. I also found it to be glitchy at times. I know all this year to year and continue to use it but just be ready to do some digging here and there to find the info you need.
Date published: 2022-04-04
Rated 4 out of 5 by from easy enough easy enough , just confuse why I pay $177 when I just want to pay $39. I didn't add any extra whatsoever ..
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 3235