TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Buggy this year... I've used turbotax for quite a few years, but had some issues this year. Mortgage interest forms I deleted kept reappearing in the final fed and state checks. I had another error show up about not being able to compute something, and it was difficult to get out of the screen. The error eventually resolved after I revisited the section, but I didn't change any info... Hopefully the errors are in the GUI and not how it populates the tax form... I have less confidence in the product than in previous years.
Date published: 2021-02-27
Rated 4 out of 5 by from Excellent It was pretty simple to follow instructions. Will use again next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome I've been using Turbo Tax for 9 years. Been GREAT...
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is amazing! Very user friendly and easy to process information
Date published: 2021-02-27
Rated 4 out of 5 by from Good way to prepare taxes My experience was brief and uneventful yet thorough.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Woo hoo I love it it was great easy and fast ........
Date published: 2021-02-27
Rated 2 out of 5 by from Do not like online version For the past several years, I have purchased and downloaded Turbo Tax to prepare taxes for myself. I also do taxes for my son. I have always really enjoyed the product. This year was a nightmare trying to use the online version. The system constantly confused my information with my son's, logged out repeatedly, and refused to print. I will seek another product next year.
Date published: 2021-02-27
Rated 3 out of 5 by from OK, BUT ON THE STATE RETURN, THE QUESTION WERE REALLY HARD TO FOLLOW WHEN I WAS ASKED TO LOOK AT MY 2019 FEDERAL RETURNS. THE LINES REFERENCED AND FORMS REFERENCED DID NOT LINE UP.
Date published: 2021-02-27
Rated 5 out of 5 by from Satisfied taxpayer Real human beings calling me back in 6 minutes. I can't believe this is happening. Too good to be true. No, it really is true. Thank you, Turbo Tax.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple software for a complex task I've been using TurboTax software for 10 years at this point. Its easy-to-use and straightforward troubleshooting make it a must.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3221
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Buggy this year... I've used turbotax for quite a few years, but had some issues this year. Mortgage interest forms I deleted kept reappearing in the final fed and state checks. I had another error show up about not being able to compute something, and it was difficult to get out of the screen. The error eventually resolved after I revisited the section, but I didn't change any info... Hopefully the errors are in the GUI and not how it populates the tax form... I have less confidence in the product than in previous years.
Date published: 2021-02-27
Rated 4 out of 5 by from Excellent It was pretty simple to follow instructions. Will use again next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome I've been using Turbo Tax for 9 years. Been GREAT...
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is amazing! Very user friendly and easy to process information
Date published: 2021-02-27
Rated 4 out of 5 by from Good way to prepare taxes My experience was brief and uneventful yet thorough.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Woo hoo I love it it was great easy and fast ........
Date published: 2021-02-27
Rated 2 out of 5 by from Do not like online version For the past several years, I have purchased and downloaded Turbo Tax to prepare taxes for myself. I also do taxes for my son. I have always really enjoyed the product. This year was a nightmare trying to use the online version. The system constantly confused my information with my son's, logged out repeatedly, and refused to print. I will seek another product next year.
Date published: 2021-02-27
Rated 3 out of 5 by from OK, BUT ON THE STATE RETURN, THE QUESTION WERE REALLY HARD TO FOLLOW WHEN I WAS ASKED TO LOOK AT MY 2019 FEDERAL RETURNS. THE LINES REFERENCED AND FORMS REFERENCED DID NOT LINE UP.
Date published: 2021-02-27
Rated 5 out of 5 by from Satisfied taxpayer Real human beings calling me back in 6 minutes. I can't believe this is happening. Too good to be true. No, it really is true. Thank you, Turbo Tax.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple software for a complex task I've been using TurboTax software for 10 years at this point. Its easy-to-use and straightforward troubleshooting make it a must.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3221