TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great time saver Had to handle Foreign Tax Credit, State tax exemption for federal gov't interest, and several other non-common items. TT made it simple.
Date published: 2022-03-30
Rated 3 out of 5 by from Federal taxes work, Montana taxes a disaster. Montana step by step tax program does not let you go back to change number once you have reviewed the data for errors if it doesn't find any errors. I had several serious errors to correct. The program does not reliably transfer data from the Federal Taxes and requires some Federal inputs to allow the number to be added in. Particularly the federal dividends in Mutual funds. Further the program has exemption for some inputs does not do a good job explaining why you can't use the entry.
Date published: 2022-03-30
Rated 5 out of 5 by from I wouldn't try to do my taxes without Turbo Tax My tax expert was excellent! She certainly deserves the title expert!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo tax was easy and helpful Nice experience with experts good good good love the help
Date published: 2022-03-30
Rated 5 out of 5 by from Great experience It was excellent it was excellent it was excellent
Date published: 2022-03-30
Rated 5 out of 5 by from good work definitely to the point easy walk through in all the sections , helpful and informative information and tips
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is wonderful everything was explained clearly my tax expert (Luna) was prompt and clear on what to expect
Date published: 2022-03-30
Rated 4 out of 5 by from Overall Good. Issue with updating. Been using Turbotax for years without any issue. This year, on same laptop (Windows 10 64 bit version with all Microsoft updates), the install went great, but when I tried to do updates, I kept getting error 1603, When installing software update, the following error occurs: "A fatal error occurred during install". After 2 hours on phone with turbotax support we were unable to correct the issue. I wound up reinstalling Turbotax Deluxe on a Desktop and did my taxes there. This was my first issue with Turbotax in 5 years of use.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax exceeded by expectations Upload your docs, schedule a few calls if needed (everyone's taxes are unique but Turbotax allows you to explain peculiarities and tailor services to your needs)
Date published: 2022-03-30
Rated 5 out of 5 by from Awesome Both of the ladies I spoke with were very friendly and helpful, they made it extremely easy to get through the process and made it a stress free experience, thank you so much - keep doing what your doing and I will be talking to you again next year. Tracy
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3219
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great time saver Had to handle Foreign Tax Credit, State tax exemption for federal gov't interest, and several other non-common items. TT made it simple.
Date published: 2022-03-30
Rated 3 out of 5 by from Federal taxes work, Montana taxes a disaster. Montana step by step tax program does not let you go back to change number once you have reviewed the data for errors if it doesn't find any errors. I had several serious errors to correct. The program does not reliably transfer data from the Federal Taxes and requires some Federal inputs to allow the number to be added in. Particularly the federal dividends in Mutual funds. Further the program has exemption for some inputs does not do a good job explaining why you can't use the entry.
Date published: 2022-03-30
Rated 5 out of 5 by from I wouldn't try to do my taxes without Turbo Tax My tax expert was excellent! She certainly deserves the title expert!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo tax was easy and helpful Nice experience with experts good good good love the help
Date published: 2022-03-30
Rated 5 out of 5 by from Great experience It was excellent it was excellent it was excellent
Date published: 2022-03-30
Rated 5 out of 5 by from good work definitely to the point easy walk through in all the sections , helpful and informative information and tips
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is wonderful everything was explained clearly my tax expert (Luna) was prompt and clear on what to expect
Date published: 2022-03-30
Rated 4 out of 5 by from Overall Good. Issue with updating. Been using Turbotax for years without any issue. This year, on same laptop (Windows 10 64 bit version with all Microsoft updates), the install went great, but when I tried to do updates, I kept getting error 1603, When installing software update, the following error occurs: "A fatal error occurred during install". After 2 hours on phone with turbotax support we were unable to correct the issue. I wound up reinstalling Turbotax Deluxe on a Desktop and did my taxes there. This was my first issue with Turbotax in 5 years of use.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax exceeded by expectations Upload your docs, schedule a few calls if needed (everyone's taxes are unique but Turbotax allows you to explain peculiarities and tailor services to your needs)
Date published: 2022-03-30
Rated 5 out of 5 by from Awesome Both of the ladies I spoke with were very friendly and helpful, they made it extremely easy to get through the process and made it a stress free experience, thank you so much - keep doing what your doing and I will be talking to you again next year. Tracy
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3219