TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Interview question need additional detail The interview questions need to explain what forms and lines the information being requested will be entered on. I often end up triggering forms or entering things in the wrong place because I cannot tell how the questions relate to the forms. I had to do parts of the return manually on the forms because the questions did not lead to the correct place or were never asked. Overall, I have more problems dealing with the software rather than navigating the overly complicated US tax code.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo tax was easy to use Tried the service for the first time. Very easy and rep was friendly
Date published: 2021-04-27
Rated 5 out of 5 by from Andrea Rocks!! I was very pleased with my tax advisor. She was very friendly and was quick to respond to my questions. She was knowledgeble and very professional. Go Team Andrea!!
Date published: 2021-04-27
Rated 5 out of 5 by from Time saver I've used it for 8 years and will continue to use it every year. Thanks!
Date published: 2021-04-27
Rated 4 out of 5 by from AMAZING Honestly it was easy and fast. They literally help you every step of the way.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is Awesome - Nearly painless Used it for years, love the audit protection - i feel it gives pretty complete information. I was ready to file and wanted to ask the live expert one last thing but it wasn't important enough to wait - only complaint. I hope they keep our returns in their system for a long time, i love the record keeping, accuracy with changing conditions and streamlining according to current tax codes, etc. Appreciate it!!!!
Date published: 2021-04-27
Rated 5 out of 5 by from Informative and convenient. There are several areas where the experts can be helpful if available to help. Some of the accounting terms, tax terminologies and changes in tax laws are beyond an average and / or otherwise educated people. I did not work with an expert this time.
Date published: 2021-04-27
Rated 5 out of 5 by from Good as Usual Worked out great and easy to use. I don't really have any complaints.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax saved my life! Everything was explained in an easy to understand format. I didn’t even know where I was going to file my taxes! They saved me!
Date published: 2021-04-27
Rated 5 out of 5 by from Toe-Poppin, Amazing!!! Linda was very attentive, knowledgeable. She also had a lot of patience and sense of humor.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 3185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Interview question need additional detail The interview questions need to explain what forms and lines the information being requested will be entered on. I often end up triggering forms or entering things in the wrong place because I cannot tell how the questions relate to the forms. I had to do parts of the return manually on the forms because the questions did not lead to the correct place or were never asked. Overall, I have more problems dealing with the software rather than navigating the overly complicated US tax code.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo tax was easy to use Tried the service for the first time. Very easy and rep was friendly
Date published: 2021-04-27
Rated 5 out of 5 by from Andrea Rocks!! I was very pleased with my tax advisor. She was very friendly and was quick to respond to my questions. She was knowledgeble and very professional. Go Team Andrea!!
Date published: 2021-04-27
Rated 5 out of 5 by from Time saver I've used it for 8 years and will continue to use it every year. Thanks!
Date published: 2021-04-27
Rated 4 out of 5 by from AMAZING Honestly it was easy and fast. They literally help you every step of the way.
Date published: 2021-04-27
Rated 4 out of 5 by from Turbo Tax is Awesome - Nearly painless Used it for years, love the audit protection - i feel it gives pretty complete information. I was ready to file and wanted to ask the live expert one last thing but it wasn't important enough to wait - only complaint. I hope they keep our returns in their system for a long time, i love the record keeping, accuracy with changing conditions and streamlining according to current tax codes, etc. Appreciate it!!!!
Date published: 2021-04-27
Rated 5 out of 5 by from Informative and convenient. There are several areas where the experts can be helpful if available to help. Some of the accounting terms, tax terminologies and changes in tax laws are beyond an average and / or otherwise educated people. I did not work with an expert this time.
Date published: 2021-04-27
Rated 5 out of 5 by from Good as Usual Worked out great and easy to use. I don't really have any complaints.
Date published: 2021-04-27
Rated 5 out of 5 by from TurboTax saved my life! Everything was explained in an easy to understand format. I didn’t even know where I was going to file my taxes! They saved me!
Date published: 2021-04-27
Rated 5 out of 5 by from Toe-Poppin, Amazing!!! Linda was very attentive, knowledgeable. She also had a lot of patience and sense of humor.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 3185