TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was splendid! Everything was smooth as fast! I recommend Turbo tax to everyone.
Date published: 2021-04-15
Rated 4 out of 5 by from Live chat was FANTASTIC! Worth the extra money! Had a live chat with TInnisha and she was absolutely wonderful and extremely helpful. She walked me through step by step after asking me to share my screen. Was definitely worth the money to pay to have this service! She was amazing!
Date published: 2021-04-15
Rated 5 out of 5 by from simple and easy Expert help at any time is super helpful; turbo tax makes this super easy to work with.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax goes step by step in getting the best refund or deductibles or tax breaks available. It includes a both Federal and State Income Tax Returns. Has an incredible Audit Risk Meter which helps you reduce the chance of an audit.
Date published: 2021-04-15
Rated 5 out of 5 by from Just took a single day and this year was complex Had a little problem with a download (multiple copies) from Charles Schwab, but there was a solution in the Q&A and I was not expecting that.
Date published: 2021-04-15
Rated 2 out of 5 by from Long to complete This time doing my taxes took me double the time to complete and finalize them. There was a lot of questions that I didn't know where to look. One thing that caught off line was the MAX BENEFIT charge of $50. I really didn't want that and I wasn't able to go back and remove it. So FRAUSTRATING!!! That was one BIG thing that I disliked about your website. It stated that once I was charged I couldn't get a refund. Bummer!!!!!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Excellent It was fairly easy to use. I did not have trouble at all filing my returns.
Date published: 2021-04-15
Rated 4 out of 5 by from GOOD EASY TO FILE. WOULD RECOMMEND FOR ANYONE USING EZ FILLING.
Date published: 2021-04-15
Rated 4 out of 5 by from Very helpful I had to use live chat to resolve a problem and Brando was great.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick and easy Went with H/R Block this and it was a HUGE mistake. They have had me limbo for over a week so I just decided to come back to TurboTax. Wish I would've just stayed. Thank you for the great service.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was splendid! Everything was smooth as fast! I recommend Turbo tax to everyone.
Date published: 2021-04-15
Rated 4 out of 5 by from Live chat was FANTASTIC! Worth the extra money! Had a live chat with TInnisha and she was absolutely wonderful and extremely helpful. She walked me through step by step after asking me to share my screen. Was definitely worth the money to pay to have this service! She was amazing!
Date published: 2021-04-15
Rated 5 out of 5 by from simple and easy Expert help at any time is super helpful; turbo tax makes this super easy to work with.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax goes step by step in getting the best refund or deductibles or tax breaks available. It includes a both Federal and State Income Tax Returns. Has an incredible Audit Risk Meter which helps you reduce the chance of an audit.
Date published: 2021-04-15
Rated 5 out of 5 by from Just took a single day and this year was complex Had a little problem with a download (multiple copies) from Charles Schwab, but there was a solution in the Q&A and I was not expecting that.
Date published: 2021-04-15
Rated 2 out of 5 by from Long to complete This time doing my taxes took me double the time to complete and finalize them. There was a lot of questions that I didn't know where to look. One thing that caught off line was the MAX BENEFIT charge of $50. I really didn't want that and I wasn't able to go back and remove it. So FRAUSTRATING!!! That was one BIG thing that I disliked about your website. It stated that once I was charged I couldn't get a refund. Bummer!!!!!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Excellent It was fairly easy to use. I did not have trouble at all filing my returns.
Date published: 2021-04-15
Rated 4 out of 5 by from GOOD EASY TO FILE. WOULD RECOMMEND FOR ANYONE USING EZ FILLING.
Date published: 2021-04-15
Rated 4 out of 5 by from Very helpful I had to use live chat to resolve a problem and Brando was great.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick and easy Went with H/R Block this and it was a HUGE mistake. They have had me limbo for over a week so I just decided to come back to TurboTax. Wish I would've just stayed. Thank you for the great service.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3183