TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Everything worked as it should, Thanks The service rep David was very helpful and knowledgeable.
Date published: 2021-05-18
Rated 5 out of 5 by from Good Stuff Even at the very last moment, TurboTax came through.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Experts rock!!!! I needed help down to the last minute, and they helped me to finish my filing and not lose my mind! Thank you sooooo much!!!!
Date published: 2021-05-18
Rated 2 out of 5 by from Not user friendly If you have any sort of stocks, or you buy and sell, this is not for you. With one cell of shares of a stock, it automatically charge me for premium. I also had a lot of difficulty with the city tax form and the information provided was not helpful. I will not be using TurboTax again
Date published: 2021-05-18
Rated 3 out of 5 by from Form 2210AI Was a NIGHTMARE! I have happily used Turbor Tax for many years, but this year just wasn't the best experience. I spent well over an hour following the directions to delete Form 2210AI (which I did not need) and it just kept continuing to pop right back up... So frustrating!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is the Best! I've used Turbo Tax for a couple of years now and I'm never disappointed. The program provides me with hints and directions on what I can claim and exactly what documentation I need. It's holding my hand during a very stressful time and making me feel better all the way!
Date published: 2021-05-18
Rated 2 out of 5 by from A turbo tax glitch A glitch with reporting cash charitable contributions cost me hours of time, and I had to file without this deduction on May 17, 2021. I spent nearly an hour on a live chat with Paul; he claimed to have fixed the problem, but when I went to file, the system refused and stuck me in a loop that was impossible to exit.
Date published: 2021-05-18
Rated 3 out of 5 by from impressed! turbo tax was great! very easy to use and this year i wasn't charged a fee! a couple things that were extremely annoying. towards the end, it started asking me a bunch of questions about dates and proceeds for my cryptocurrency investments info but it was not being specific at all and so i was extremely confused. i wasn't sure what proceeds to enter or which dates it was talking about. same thing happened again when it started asking me info about my car and questions i wasn't quite understanding. other than that i think this experience with turbotax was a lot better than last years.
Date published: 2021-05-18
Rated 5 out of 5 by from great tax It is easy to use turbo tax and simple follow instructions
Date published: 2021-05-18
Rated 4 out of 5 by from turbo tax was awesome turbo tax over experience was good for a beginner. great for beginners
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 3180
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Everything worked as it should, Thanks The service rep David was very helpful and knowledgeable.
Date published: 2021-05-18
Rated 5 out of 5 by from Good Stuff Even at the very last moment, TurboTax came through.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Experts rock!!!! I needed help down to the last minute, and they helped me to finish my filing and not lose my mind! Thank you sooooo much!!!!
Date published: 2021-05-18
Rated 2 out of 5 by from Not user friendly If you have any sort of stocks, or you buy and sell, this is not for you. With one cell of shares of a stock, it automatically charge me for premium. I also had a lot of difficulty with the city tax form and the information provided was not helpful. I will not be using TurboTax again
Date published: 2021-05-18
Rated 3 out of 5 by from Form 2210AI Was a NIGHTMARE! I have happily used Turbor Tax for many years, but this year just wasn't the best experience. I spent well over an hour following the directions to delete Form 2210AI (which I did not need) and it just kept continuing to pop right back up... So frustrating!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is the Best! I've used Turbo Tax for a couple of years now and I'm never disappointed. The program provides me with hints and directions on what I can claim and exactly what documentation I need. It's holding my hand during a very stressful time and making me feel better all the way!
Date published: 2021-05-18
Rated 2 out of 5 by from A turbo tax glitch A glitch with reporting cash charitable contributions cost me hours of time, and I had to file without this deduction on May 17, 2021. I spent nearly an hour on a live chat with Paul; he claimed to have fixed the problem, but when I went to file, the system refused and stuck me in a loop that was impossible to exit.
Date published: 2021-05-18
Rated 3 out of 5 by from impressed! turbo tax was great! very easy to use and this year i wasn't charged a fee! a couple things that were extremely annoying. towards the end, it started asking me a bunch of questions about dates and proceeds for my cryptocurrency investments info but it was not being specific at all and so i was extremely confused. i wasn't sure what proceeds to enter or which dates it was talking about. same thing happened again when it started asking me info about my car and questions i wasn't quite understanding. other than that i think this experience with turbotax was a lot better than last years.
Date published: 2021-05-18
Rated 5 out of 5 by from great tax It is easy to use turbo tax and simple follow instructions
Date published: 2021-05-18
Rated 4 out of 5 by from turbo tax was awesome turbo tax over experience was good for a beginner. great for beginners
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 3180