TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Up to date of filing changes Product kept up on changes to tax laws without me having to research
Date published: 2021-05-04
Rated 2 out of 5 by from Worked fine to prepare taxes but not to submit When I tried to electronically submit, they were rejected twice saying that the IRS cannot recognize me. The AGI that I entered for my 2019 taxes is absolutely correct. So I now have to file manually. I'll be looking for Turbotax to refund my $25 for the state submittal.
Date published: 2021-05-04
Rated 2 out of 5 by from turbotax delux 2020 a disaster errors for foreign tax credit- nightmare ...downloading and updating- been using turbotax for 10 years...very disappointed this year
Date published: 2021-05-04
Rated 1 out of 5 by from Turbo Tax made an error in my GA state return. TT did not transfer Taxable SS Benefits to GA Schedule1 line 8 which would have resulted in me paying GA tax.
Date published: 2021-05-04
Rated 5 out of 5 by from SIMPLY AMAZING TURBO IS LIVE SAFING. SERVICES ARE VERY INFORMATIVE
Date published: 2021-05-04
Rated 3 out of 5 by from Delays a lot, asks for download every single time I have been using Turbo Tax for over 10 years now. Become slow and very much bothering. Asks for internet connection every single time, even though I have a desktop version.
Date published: 2021-05-04
Rated 4 out of 5 by from Solid but flawed This is something like my 20th year using TurboTax. It continues to be a solid, well-designed product, and has kept up as both my taxes, and the tax laws, have gotten even more complicated. But there are still things about it that are maddening -- there are "errors" that pop up that seem to be the result of failures in the program to record or transfer information from one form to another, and the integration between federal and state forms is spotty -- there are any number of situations where I found myself wondering "why can't that information/calculation on this state form be derived from the information I have provided?" And the handling of K-1s -- especially state-specific K-1s, is inconsistent and clunky. Pricing is also getting to be an issue, as the cost of licensing the program, licensing additional states, and electronically filing returns continues to climb.
Date published: 2021-05-04
Rated 5 out of 5 by from Excellent and easy to navigate one small glitch on a form 1099 easily handled over the phone by Richard, the expert.
Date published: 2021-05-04
Rated 3 out of 5 by from ok sufficient. this accomplished the job. I will use next year
Date published: 2021-05-04
Rated 3 out of 5 by from What has Happened to Turbo Tax? Used TT for years but this year was not pleasant. Never could find help to file Foreign Tax Credit. Just gave up in the end. Will be looking for different software next year.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 3174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Up to date of filing changes Product kept up on changes to tax laws without me having to research
Date published: 2021-05-04
Rated 2 out of 5 by from Worked fine to prepare taxes but not to submit When I tried to electronically submit, they were rejected twice saying that the IRS cannot recognize me. The AGI that I entered for my 2019 taxes is absolutely correct. So I now have to file manually. I'll be looking for Turbotax to refund my $25 for the state submittal.
Date published: 2021-05-04
Rated 2 out of 5 by from turbotax delux 2020 a disaster errors for foreign tax credit- nightmare ...downloading and updating- been using turbotax for 10 years...very disappointed this year
Date published: 2021-05-04
Rated 1 out of 5 by from Turbo Tax made an error in my GA state return. TT did not transfer Taxable SS Benefits to GA Schedule1 line 8 which would have resulted in me paying GA tax.
Date published: 2021-05-04
Rated 5 out of 5 by from SIMPLY AMAZING TURBO IS LIVE SAFING. SERVICES ARE VERY INFORMATIVE
Date published: 2021-05-04
Rated 3 out of 5 by from Delays a lot, asks for download every single time I have been using Turbo Tax for over 10 years now. Become slow and very much bothering. Asks for internet connection every single time, even though I have a desktop version.
Date published: 2021-05-04
Rated 4 out of 5 by from Solid but flawed This is something like my 20th year using TurboTax. It continues to be a solid, well-designed product, and has kept up as both my taxes, and the tax laws, have gotten even more complicated. But there are still things about it that are maddening -- there are "errors" that pop up that seem to be the result of failures in the program to record or transfer information from one form to another, and the integration between federal and state forms is spotty -- there are any number of situations where I found myself wondering "why can't that information/calculation on this state form be derived from the information I have provided?" And the handling of K-1s -- especially state-specific K-1s, is inconsistent and clunky. Pricing is also getting to be an issue, as the cost of licensing the program, licensing additional states, and electronically filing returns continues to climb.
Date published: 2021-05-04
Rated 5 out of 5 by from Excellent and easy to navigate one small glitch on a form 1099 easily handled over the phone by Richard, the expert.
Date published: 2021-05-04
Rated 3 out of 5 by from ok sufficient. this accomplished the job. I will use next year
Date published: 2021-05-04
Rated 3 out of 5 by from What has Happened to Turbo Tax? Used TT for years but this year was not pleasant. Never could find help to file Foreign Tax Credit. Just gave up in the end. Will be looking for different software next year.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 3174